Cape Cod (Hyannis) by IHG

Hotels
•
Best Western
7.6 (948 reviews)
1470 Iyannough Road , Hyannis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Dirty bathrooms
Loud construction
Unreliable amenities

Categories

Cleanliness
5.85
The bathrooms were dirty and left with items from previous guests.
Service
8.85
The reception staff were friendly despite the overall issues.
Location
9.35
Location was good for both work and leisure.
Room Quality
6.85
Room conditions were poor due to construction and noise.
Amenities
5.85
The pool was dirty and the jacuzzi was not available.
Value for Money
7.85
Paid a decent price but did not receive appropriate quality.
Food and Beverage
8.85
Breakfast was mentioned positively by multiple guests.
Overall Experience
7.35
The experience was severely affected by construction and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Indoor Pool and Free Wi-Fi
Experience relaxation and convenience at our Hyannis hotel with an indoor pool and complimentary Wi-Fi in every room. Unwind after a day at Kalmus Beach or stay connected with loved ones effortlessly.

Daily Continental Breakfast and Fitness Facilities
Start your day right with a delicious continental breakfast included with your stay. Maintain your fitness routine at our gym, then rejuvenate in the hot tub and sauna. Our amenities are designed to enhance your overall experience.

Convenient Location and Complimentary Services
Located near top attractions like the John F. Kennedy Museum, our hotel offers easy access to the best of Hyannis. Enjoy free parking, laundry facilities, and more during your stay. Book now for a memorable Cape Cod getaway at Best Western Cape Cod Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 948 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 6.85
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.35
D
Deshpandefarmsagro • solo_traveller • in
6
Pros:

Location was excellent as long as you had sea facing rooms

Cons:

Difficult to navigate steps with bags . Fortunately the guy at d front desk was very helpful

2026-05-21 • via Nuitee
M
Michael • couple • us
4
Would be my hotel of last resort if I had to go again.
Pros:

Room was updated for the most part other than the non functional mini fridge - just was thankful it wasn't a tent and a campfire by the time we got to the room. Beds were fine as well as was the bathroom

Cons:

Facility was utter Chaos with construction / zero desk clerk on check in or check out. About as bad as you can imagine. Parking was also chaotic with only certain side of the business accessible. The complimentary breakfast wasn't worth the hassle of trying to figure out where it was served. I had to leave a security deposit - whaat ? In Room Mini Fridge non functional - didn't even bother trying to get someone to fix it with all the other mayhem going on.

2026-05-21 • via Nuitee
B
Burney • solo_traveller • us
2
Pros:

Not too much.

Cons:

Hotel was under construction. Elevator was not working during the day. I have mobility issues and I was placed on the 3rd floor.

2026-05-19 • via Nuitee
M
Marilyn • extended_group • us
10
Good
Pros:

No coffee in the room

2026-05-12 • via Nuitee
P
Pierre • couple • us
10
2026-05-10 • via Nuitee
T
Thomas • solo_traveller • us
5
Front end still under construction, breakfast was lacking a lot compared to the one I'm used too.
Pros:

completely different than one in Danbury, ct. with that said it was a Best Western previously .

Cons:

I did't know it was open when i drove in, until after sitting in the parking lot trying question Booking.com with no luck.
I saw a man getting dropped off at front door, that's when i went in to find out.

2026-05-06 • via Nuitee
R
Richard • couple • us
6
2026-05-01 • via Nuitee
M
Mariah • family_with_children • us
10
2026-04-27 • via Nuitee
B
Brandon • solo_traveller • us
9
2026-04-27 • via Nuitee
M
Mariah • solo_traveller • us
10
2026-04-27 • via Nuitee
C
Catherine • couple • us
6
2026-04-23 • via Nuitee
L
Lisa • extended_group • us
10
It was priced right and comfortable.
Pros:

The room was clean and comfortable. The staff was friendly and helpful. There are no coffee makers in the room itself but they had a nice continental breakfast set up in the main lobby.

Cons:

Nothing. Everything was exceptional.

2026-04-23 • via Nuitee
O
O'Brien • family_with_children • us
3
I wouldn’t go back, had to be the worst hotel i’ve EVER stayed at.
Pros:

The only good thing about the property was the location.

Cons:

It was 100% misleading. The only thing that looked like the pictures when my bf and I booked this hotel was the outside. we had NO idea that the hotel was under construction until we got there. We also found a toenail and a small pill on the floor. We had our 2 y.o with us, so that wasn’t a good thing for us.

2026-04-02 • via Nuitee
L
linda • couple • us
7
Renovations were a surprise
Pros:

I wish we were told renovations were beig done.

Cons:

That I had to drive to the lobby in the morning to get coffee.

2026-04-02 • via Nuitee
L
Lucas • couple • us
10
2026-04-01 • via Nuitee
W
WILLIAM • extended_group • us
1
Wirstvstay ever
Pros:

Nothing i have stayed there many times over the years this was the worst

Cons:

Couldnt get take out .had to go outside to get to pool or office the breakfast was the worst i have ever had at any hotel nothing to drink with stale toast not even water i asked why at front desk and no answer was there all week never got new linen or had no toilet paper after 2nd day so just boight some when went to store to get a drink very upset about stay could kerp going on and on

2026-03-28 • via Nuitee
K
karen • family_with_children • us
9
2026-03-16 • via Nuitee
K
keshia • couple • us
8
2026-03-11 • via Nuitee
A
AMHarvie • Family • Shrewsbury, Massachusetts
8
A nice clean place to stay.
Pros:

This is a hotel that on the highway but tucked away enough that you don’t hear the cars. We came in early March, so my review will Be different than those who come during the summer. The hotel was quiet and clean. It is very well maintained.

The lobby doubles as their breakfast area. The breakfast comes with the cost of your stay. It’s not the biggest breakfast spread I’ve ever had but it covers all the essentials It has something for everyone and you won’t go hurry. Breakfast at the time of this review is served from 6 am to 9:30 am. So it’s great for early risers. I needed to set an alarm to make it in time. I like that coffee/tea is available at all times.

Our room was a good size. The bathroom is a little tight but there is a sink just outside for you to get ready while someone else is showering. I found the bed to be very comfortable. We got a room with two beds. There was a nice desk area and a small table and chairs to sit at. Plenty of lighting and plugs for all your devices. There was a nice sized TV but the cable channel we were trying to watch was a little glitchy.

There is a large pool right off the lobby. We didn’t use it but it definitely looked inviting. I didn’t notice the hot tub, but there is a shower in the pool area to get the chlorine off.

There are elevators and Dollie’s to bring your stuff up to the room. There are only two that I saw so it’s first come first served. We were on the top floor in the corner so we didn’t hear any of our neighbors.

I will say that there was a surprise fee of $70 that we didn’t know about as a security deposit for the room. I get that this is necessary but I wish it was included on their list of fees because I had not prepared for it and that took away from my fun money. They said I would get it back if we didn’t wreck the room so we’ll see.
Overall this was a great hotel for us
And I would recommend.

2026-03-06 • via Tripadvisor
E
Erin • couple • us
10
2026-03-02 • via Nuitee