Holiday Inn Express Baltimore BWI Airport West by IHG

Hotels
•
Holiday Inn Express
8.9 (729 reviews)
7481 Ridge Road , Hanover , us
+1 410-684-3388

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues in non-upgraded suites
Breakfast quality could be improved

Categories

Cleanliness
8.04
Some reviews mention cleanliness issues in non-upgraded suites, indicating a need for improvement.
Service
9.51
Multiple reviews highlight friendly and helpful staff, ensuring a positive service experience.
Location
9.55
Many guests appreciate the convenient location near the airport, enhancing accessibility.
Room Quality
8.5
Renovated suites received positive remarks, but there were some concerns regarding non-renovated rooms.
Amenities
9.03
Guests enjoyed the fitness room and breakfast options, although there were mixed feelings about the breakfast quality.
Value for Money
8.99
Guests found the hotel reasonably priced considering the amenities and service received.
Food and Beverage
8.04
Feedback on breakfast variety indicates room for improvement, especially regarding certain food options.
Overall Experience
9.51
Overall satisfaction expressed through multiple reviews indicates a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 04:48

Property Description

Spacious Rooms with Modern Amenities
This Hanover hotel offers spacious rooms with free Wi-Fi, a microwave, refrigerator, and plush bedding. Enjoy a comfortable stay with a flat-screen TV, work desk, and coffee making facilities.

Convenient Services and Facilities
Take advantage of the airport shuttle to Baltimore-Washington International Airport, hot breakfast with coffee, tea, cinnamon rolls, and fresh fruit. Stay active in the fitness centre with treadmills, an outdoor pool, and a business centre for your work needs.

Nearby Attractions
Located just 5 minutes from Arundel Mills Mall and 11 miles from Camden Yards, Holiday Inn Express Baltimore BWI Airport West is the perfect choice for leisure and business travelers alike.

Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 729 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
L
Lillian • couple • us
10
Peaceful, Breakfast was awesome employees were very nice
Pros:

Everything was great especially the host at the front desk

Cons:

All was great

2026-07-25 • via Nuitee
B
Berry Latrell • extended_group • us
10
Would stay again
Pros:

Dennys next door and location

Cons:

All was good

2026-07-25 • via Nuitee
J
James • couple • us
10
Pros:

The choices for breakfast was great and the staff was very helpful.

Cons:

Nothing

2026-07-23 • via Nuitee
Y
Yilmaz Erdogan • solo_traveller • tr
10
2026-07-23 • via Nuitee
M
Melanie • extended_group • us
10
2026-07-20 • via Nuitee
D
david • couple • us
3
Dank and damp, no usb, but a nice pool and breakfast. Not likely to return.
Pros:

Breakfast was decent. Pool was decent and clean. Staff was helpful and friendly (one guy was sort of police like in how he asked questions, the women were great). Parking was adequate.

Cons:

The room was so dank and humid that everything felt damp and had quite a musty oder. There were no USB inputs, and limited outlets by the bed. The bathroom steamed up too much and the shower head was not high enough. The smell and dank-ness were the most offensive things. I prolly would not return here. Especially because it was quite expensive for these inconveniences!

2026-07-20 • via Nuitee
L
Lois • solo_traveller • us
9
Everyone was very accommodating
Pros:

Breakfast was delicious

Cons:

Air conditioner was noisy

2026-07-17 • via Nuitee
L
Lizzie • solo_traveller • us
8
goog would do it again and recommend.
Pros:

The convenient shuttles. So accommodating about the parking overnight and returning to the hotel.

Cons:

Could not believe that there was no ISB port in the bedroom

2026-07-16 • via Nuitee
S
Suellen Cerqueira • solo_traveller • br
10
2026-07-15 • via Nuitee
J
Junko • couple • us
9
2026-07-10 • via Nuitee
M
Marvin • couple • us
8
Pros:

The room was clean and very comfortable for the price.

Cons:

I was double charge the room was originally 158.46 which cleared but there is another hold on my account for 258.46. It has been 3 business days and still has not returned to my account. I am very unhappy with this.

2026-07-07 • via Nuitee
L
Leslie • family_with_children • us
9
Enjoyed our staycation during the extreme heatwave.
Pros:

Breakfast was ok. Glad that there was coffee or tea available during non breakfast hours.

2026-07-07 • via Nuitee
M
madeleine • family_with_children • us
10
Pros:

The staff were great. It felt very safe and friendly

2026-07-05 • via Nuitee
A
Angele • couple • us
8
2026-07-04 • via Nuitee
M
melodie • couple • us
10
2026-07-03 • via Nuitee
B
Brian • family_with_children • us
10
Pros:

Everything was an amazing shape and everybody was very friendly

Cons:

Again, Everything was an amazing shape and everybody was very friendly

2026-07-01 • via Nuitee
V
Vanessa • couple • us
10
2026-06-23 • via Nuitee
J
Janeth • solo_traveller • us
10
2026-06-19 • via Nuitee
O
Oleg • couple • us
10
2026-06-13 • via Nuitee
H
Holley • couple • us
9
2026-06-12 • via Nuitee