Quality Inn & Suites Matthews - Charlotte

Hotels
•
Quality Inn
8.4 (769 reviews)
12047 Guion Ln , Matthews , US
+1 704-821-9800

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Decent breakfast
Cons:
Tricky entrance
Child noise levels

Categories

Cleanliness
8.04
Several reviews highlighted the cleanliness of the hotel, with consistent mentions of clean rooms.
Service
8.51
Staff was frequently described as friendly and helpful, enhancing guest experience.
Location
8.55
Many reviews praised the convenient location of the hotel.
Room Quality
8.5
Rooms were often described as comfortable, well-maintained, and spacious.
Amenities
8.43
Good amenities mentioned, particularly the exercise room and free breakfast.
Value for Money
8.39
Guests felt the hotel provided good value for the price with quality services.
Food and Beverage
8.34
Breakfast received positive feedback, with mentions of good quality.
Overall Experience
8.41
General sentiment reflected a positive and enjoyable stay among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Convenient Location
Located just 5 minutes from downtown Matthews, North Carolina and Pebble Creek Golf Course, our modern hotel offers easy access to both leisure and business destinations.

Amenities Galore
Enjoy a daily continental breakfast, free Wi-Fi, access to the hotel gym, and a seasonal outdoor pool. Our business center offers fax/copy services, and free on-site parking is available for your convenience.

Comfortable Rooms
Our spacious rooms feature a cable TV, coffee maker, air conditioning, and a large work desk. Decorated with rich colors and wood furniture, each room provides a cozy retreat during your stay.

Experience the best of Matthews at Quality Inn and Suites. Book your stay now for a memorable and convenient hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 7, 2026 until Sun, May 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 769 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.41
D
Deborah • solo_traveller • us
10
2026-09-19 • via Nuitee
A
Andrii • couple • us
8
2026-09-18 • via Nuitee
D
Demetria • couple • us
7
Pros:

The room was great

Cons:

The pool is very small and the breakfast was terrible.

2026-09-18 • via Nuitee
N
Nehemias • solo_traveller • us
4
Not bad place but roaches in the bathroom was a deal breaker for me cuz I can’t sleep comfortably
Pros:

Nice staff and room was nice

Cons:

There was roaches in the bathroom

2026-09-14 • via Nuitee
L
Lesia • couple • us
10
Great hotel and location, overall a very pleasant stay!
Pros:

We really enjoyed our stay. We liked the hotel, the location, and the room. Everything was comfortable and convenient, and overall we had a very good experience.

Cons:

The only issue was the room cleaning. On the second day of our stay, the trash in the room and bathroom was not taken out. We also noticed that hair on the bathroom floor after showering was not cleaned for two days. Other than that, everything was great.

2026-09-14 • via Nuitee
A
Andrii • couple • us
8
2026-09-13 • via Nuitee
A
Ayala Gomez • solo_traveller • us
10
2026-09-11 • via Nuitee
N
Natalya • couple • us
1
2026-09-07 • via Nuitee
N
Nelia • couple • us
5
2026-09-07 • via Nuitee
A
Akram • solo_traveller • us
10
2026-09-05 • via Nuitee
C
Caple • solo_traveller • us
1
2026-08-28 • via Nuitee
T
Tatiane • extended_group • us
10
2026-08-25 • via Nuitee
C
Carrie • solo_traveller • us
10
2026-08-24 • via Nuitee
A
Andressa • family_with_children • us
10
Fantástica, fiquei muito satisfeito.
Pros:

Funcionários super educados e disponíveis em ajudar, a limpeza estava impecável. Ambiente agradável.

Cons:

*

2026-08-21 • via Nuitee
E
Edin • couple • us
10
Very nice
Pros:

Very clean

2026-08-21 • via Nuitee
R
Russell • family_with_children • us
10
2026-08-20 • via Nuitee
R
Russell • family_with_children • us
10
2026-08-20 • via Nuitee
S
sarah • couple • us
7
2026-08-18 • via Nuitee
S
Samara • couple • us
8
2026-08-18 • via Nuitee
H
Huertas • solo_traveller • us
8
Pros:

Nice and clean, breakfast was excellent , but I think that dining room is kind of small area, but it was ok

Cons:

At my arrival, and for the rest of the evening, there was a party 2 rooms from me and the noise was bothering me, there was people screaming and walking around, that last until 9 or 9:30 pm, after that, everything was nice

2026-08-17 • via Nuitee