Comfort Suites Pineville - Ballantyne Area

Hotels
•
Comfort Suites
9 (694 reviews)
10415 Centrum Parkway , Charlotte , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
N/A

Categories

Cleanliness
9.25
Rooms were noted as clean and comfortable across multiple reviews.
Service
9.25
Staff was described as friendly and attentive, especially mentioned in multiple reviews.
Location
9.25
Great location near various amenities and attractions as mentioned in several reviews.
Room Quality
8.75
Rooms were comfortable and updated, although some comments noted they are not new.
Amenities
8.75
Amenities were generally acceptable with breakfast being highlighted positively.
Value for Money
8.75
Good value noted, especially for the amenities provided at the price.
Food and Beverage
8.75
Breakfast options were generally rated as good.
Overall Experience
9.25
Overall positive experiences highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:07

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel, located near Interstate 77 and Interstate 485, is just minutes away from popular attractions like Carowinds amusement park and the U.S. National Whitewater Center.

Deluxe Amenities and Services
Start your day with a complimentary hot breakfast and enjoy free local calls, a seasonal outdoor pool, and a fitness center. Unwind at the evening manager's reception and take advantage of the free wireless high-speed Internet access.

Spacious Suites and Added Comforts
Our suites are equipped with convenient amenities like refrigerators, microwaves, and recharge devices with AC and USB outlets. Some suites even feature relaxing whirlpool bathtubs.

Book your stay at Comfort Suites now for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 14, 2025 until Fri, May 29, 2026
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 694 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
J
Jeremy • solo_traveller • us
10
Pros:

Location and comfortability. Great pricing

Cons:

N/A

2026-05-19 • via Nuitee
J
Janvick • solo_traveller • it
8
2026-05-16 • via Nuitee
L
Latisha • solo_traveller • us
8
2026-05-15 • via Nuitee
R
RAFAEL LEONARDO • couple • us
1
2026-05-11 • via Nuitee
T
towanda • family_with_children • us
10
2026-05-11 • via Nuitee
K
Kim • solo_traveller • us
8
Pros:

The room was big enough for me and my 4 kids 2 of which are teenagers

Cons:

Nothing

2026-05-09 • via Nuitee
A
ashs887 • Solo travel
10
great stay
Pros:

i came to charlotte to see my family member the location is huge plus and room are nice and roomy all the staff were so nice and my check in prosses was easy and smooth i even asked for early check in and the lady at front desk took care of me i will come and visit again

2026-05-07 • via Tripadvisor
G
Gregorio • family_with_children • ph
10
2026-05-07 • via Nuitee
K
Karen • extended_group • us
8
2026-05-05 • via Nuitee
V
Venture311576 • Couples
10
Nice, clean stay
Pros:

Nice stay, clean, comfortable. They gave us a late check out. Which we appreciate. We don’t get away often and sometimes, just the comfort and privacy is good. Thank you!!
Only thing, breakfast could have been a little better choices.

2026-05-02 • via Tripadvisor
T
tichana • couple • us
10
2026-05-02 • via Nuitee
S
SldmTravlr • Family • St. Catharines, Ontario
2
A so-so stay, definitely NOT a repeat
Pros:

Definitely NOT #1 in Pinevile. We've been to this hotel as a family for many years on our way down to a Florida cruise or on the way back. We've reached our limit. Even though the price is good and this hotel is #1 on TripAdvisor in the area, the room is starting to show its age. The paint is chipping off of everything wood. There is a lot of dirt in the corners. The halfway smelled a combination of mustiness, cigarette, vape and marijuana smoking. Our room had that spray smell they use. The carpet seemed dirty and NOT vacuumed as well. All in all, we decided this will be our LAST visit to this hotel location.

2026-04-29 • via Tripadvisor
R
Rebecca • couple • us
3
Staff were wonderful but building needs work and lots of garbage laying around
Pros:

Very dirty needs lots of repairs garbage was everywhere

Cons:

Garbage mold in bathroom

2026-04-23 • via Nuitee
L
LaBreia • family_with_children • us
9
We were there for the weekend of spring break, we had lots of things to do in new foods to try. The room was off, so com
Pros:

The closeness to all the different shops

Cons:

NA

2026-04-22 • via Nuitee
S
sherwoodl2026 • Solo travel
10
Clean room. No bugs for a whole week. Good breakfast. Roxanna, Derick, and Sarah at the front desk are amazing! 10/10!!!
Pros:

Best hotel experience for price!

2026-04-21 • via Tripadvisor
M
Meander17163402789 • Solo travel
10
Best Budget Stay in Charlotte
Pros:

Best hotel experience I’ve had, especially for the price. Clean room, no bugs. Not a single bug the entire week that I’ve stayed! Great location. Across the street from the mall, hundreds of food spots within 10 miles away, and a solid 15 minute drive from uptown Charlotte. With that being said, the noise-level is surprisingly peaceful, both inside and outside with it being a semi-budget hotel in a busy location. Free parking is always nice. Breakfast is good, regular and cinnamon roll waffle mix, with the usual juices, eggs/bacon/sausage/biscuit, cereal, etc. Customer service is EXCELLENT at this hotel! From the front desk, to housekeeping, even the manager of the place, he might not show his face as much but if you end up, or have to meet him, as long as you’re cool he’s cool! Roxanna, Derick, & Sarah at the front desk are saints. I’ve went down at least once a day with an issue whether it be wanting shaving cream or waking up late and wanting to stay another night. They’re great. I even accidentally booked the wrong nights and they easily could’ve kept the money and made me book again, but they switched the dates for me. They’re understanding and won’t do you wrong! I’ve been to some 5 star top notch hotels and there’s always better but this place is great. Outstanding for the price. I definitely recommend staying here!

2026-04-21 • via Tripadvisor
F
Felipe • couple • us
9
2026-04-21 • via Nuitee
R
Randy • solo_traveller • us
4
Pros:

Nothing

Cons:

A/c cover fell off in middle of the night.
The television stations weren't accessible

2026-04-20 • via Nuitee
P
Paixao • couple • us
1
Terrível
Pros:

Terrível

Cons:

Terrível

2026-04-20 • via Nuitee
S
Summer • family_with_children • us
10
2026-04-19 • via Nuitee