Comfort Suites Pineville - Ballantyne Area

Easy to find

Good location

Staff. Convenient location, comfort

The first assigned room was dirty with a strong pungent odor. The second room was not clean, the tub- couldn’t shower cuz we didn’t have shower shoes, the carpet n floor was tacky, the carpet outside the room had random drops of dark stains, I asked for some cleaning wipes and the attendant didn’t have any nor any service maid on duty to clean. Just wasn’t comfortable after a long drive. We slept in our clothes and left promptly. No one was available at the desk when we checked out. I paid over $134 for a motel 8 equivalent room to include the other guests I saw coming and going. Will never stay there again or recommend.

Location

Staff were helpful

The mattresses were comfortable.

the location was good

Pineville, NC
The breakfast was good
Everything was clean

Everything was very nice

My stay at this hotel was extremely disappointing from start to finish. The room was dirty, and there was makeup on the pillows. The pillows themselves were tiny and uncomfortable. The floor was so DAMP, and the carpet was so filthy that it honestly needs to be ripped out throughout the entire hotel. Microwave didn't work...

We stayed on the 3rd floor, and the issues were obvious the moment we stepped off the elevator. The elevator was dirty and poorly maintained, and the entire floor had no air circulation at all. It smelled funky, stale, and unclean. When you take a shower, there is zero ventilation, which makes the bathroom humid and uncomfortable. With the lack of airflow, I can only imagine the mold buildup in these rooms... probably just covered with paint instead of actually addressed.

The room also had sheer curtains that you cannot fully close, so if you need blackout curtains to sleep, this is not the place for you. Breakfast was not edible, so don’t waste your time. The pool is extremely small, and overall the entire hotel needs a complete renovation.

The fact that people rate this hotel anything above 1–2 stars I almost believe they are BOTS. The only good thing about this place is the location...and that’s about it.

It’s was located in a great area next to everything you could think of

pool, breakfast, location

We stayed here a year ago and it was a much better experience. This time will definitely be the last! This place was very sketchy. Multiple “residents” living in the hotel who very questionable. Two of them had house arrest ankle monitors on and were seen standing outside in the smoking area in the bushes clearly not smoking cigarettes. Another couple was also out there multiple times and you had to walk past them and their marijuana cloud and Pitbull to enter the side entrance to the hotel, which many times during our stay was the only plane parking was available. The entire hotel smelled of marijuana. You couldn’t walk through the halls without smelling it. As we walked down the hall to our room we could people within the rooms yelling and cursing. The bathroom had black mold all around the mirror. The wall paneling was peeling off in our room. The breakfast was horrible. We stayed 3 nights/4 days. Two of the mornings the only offerings were dried out biscuits, “scrambled egg Patties, and sausages. Some dry cereal, coffee, milk and juice. There was also make your own waffles which tasted awful. The last morning we didn’t even bother looking. We would definitely not stay here again with our family.