Hampton Inn Middletown

Hotels
•
Hampton Inn
8 (496 reviews)
20 Crystal Run Crossing , Middletown , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Convenient parking
Cons:
Uncomfortable bed
Poor service and cleanliness

Categories

Cleanliness
6.59
Some rooms had dirty towels and a bad smell.
Service
8.06
Service was inconsistent; some staff were accommodating while others were not.
Location
10
Loved the area, convenient parking.
Room Quality
7.6
Bed was uncomfortable and issues with noise.
Amenities
7.05
Lacked basic items like shampoo and coffee supplies.
Value for Money
8.58
Decent price for the location.
Food and Beverage
7.54
Breakfast was okay.
Overall Experience
8.59
Mixed experience with positives and several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:58

Property Description

Convenient Location and Amenities
Easily accessible from Interstate 84 and near a bustling shopping plaza, the Middleton, New York hotel is a prime choice for travelers. The complimentary daily breakfast buffet and high-speed internet ensure a seamless stay.

Relaxation and Fitness
Guests at Hampton Inn Middleton can unwind by the seasonal outdoor pool or maintain their workout routine at the modern fitness center. The perfect balance of leisure and wellness awaits.

Local Attractions and Nearby Destinations
Explore the Gillinder Glass Museum, scenic Hudson River boat cruises, and the historic Brotherhood Winery, all just a stone's throw away. For those visiting West Point Military Academy, the hotel offers a convenient proximity. Book your stay now for a delightful experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 496 reviews
Cleanliness: 6.59
Service: 8.06
Location: 10
Room Quality: 7.6
Amenities: 7.05
Value for Money: 8.58
Food and Beverage: 7.54
Overall Experience: 8.59
G
GUSTAVO • couple • co
1
Suciedad
Pros:

La ubicacion, sus alrededores.

Cons:

La falta de limpieza en la estacion donde se servia el desayuno, no la limpaban y la caneca llena de desechos. El piso del comedor no lo barrian.
Tuvimos que hacer reclamo en recepcion por que no limpiaban la habitacion. Mala atencion.

2026-09-19 • via Nuitee
K
Kenneth • couple • us
8
Pros:

Staff

2026-09-19 • via Nuitee
J
Jane • solo_traveller • us
10
Pros:

The very nice sitting area by the pool

Cons:

The soccer convention that was going on while we were there the people were so loud and noisy

2026-09-13 • via Nuitee
C
Cynthia • couple • us
10
My stay was perfect
Pros:

The property was very comfortable and location was excellent- loved the breakfast!

2026-09-01 • via Nuitee
S
Sandra • family_with_children • us
8
2026-08-31 • via Nuitee
M
MATVIAK • couple • us
10
It was very pleasant. Staff was helpful.
Pros:

The breakfast was good it was

2026-08-27 • via Nuitee
K
Kristin • family_with_children • us
5
Overall it was fine.
Pros:

Good breakfast

Cons:

The room did not have enough towels. We had 2 and we booked the room for 4 people. We ended up sharing towels when we took a shower. There was no shampoo in the bottle in the shower. The room had cob webs on the ceiling.

2026-08-26 • via Nuitee
M
Moore • solo_traveller • us
10
2026-08-26 • via Nuitee
T
Tom • solo_traveller • us
7
Average stay would look for another hotel in area if I ever visit again.
Pros:

Average hotel breakfast. Plenty of choices. Easy access to hotel. Two dining facilities located within walking distance.

Cons:

Room looked run down. Chair, although it had adjustable height, was still too low and fabric was very worn. Freezer compartment of in room refrigerator was not working.

2026-08-25 • via Nuitee
D
Deena • extended_group • us
3
Pros:

The bathroom had dust all over the shelves and sink and we were unable to use the remote because it wasn't

Cons:

The whole experience would never go back

2026-08-23 • via Nuitee
R
Rhonda • couple • us
10
2026-08-18 • via Nuitee
S
Sandra • solo_traveller • us
10
Excellent hotel. I highly recommend and I would return
Pros:

Very clean. The check in area was not cluttered. The bedding was very comfortable. The bath and hair products did not contain many chemicals . The breakfast selection hd something for everyone.

2026-08-12 • via Nuitee
D
danielle • couple • us
7
2026-08-10 • via Nuitee
J
Joseph • couple • us
4
Never will be back
Pros:

Nothing

Cons:

Lady checking us in was more concerned about opening her starburst. Room was disgusting, overall look was dirty. Way overpriced for a uncomfortable, poorly lit room

2026-08-09 • via Nuitee
V
VALENTINA • solo_traveller • us
1
The Worst Stay Ever
Pros:

The location

Cons:

Worst stay ever. Lady at the front desk was rude and not helpful or accommodating even in the slightest way. Had to wait 2 hours to get in one room because it wasn't cleaned yet
. We had many people there for a wedding with lots of rooms. One party was told they had to pay $50 extra to check in at 2pm and after they paid they went to their room and it wasn't cleaned yet so they had to wait for another room. This place was a nightmare from booking to stay
. Go to the Marriott across the street.

2026-08-08 • via Nuitee
K
Katie • couple • us
9
2026-08-07 • via Nuitee
S
Steven • couple • us
10
2026-08-04 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

Great breakfast. Close to Legoland.

2026-08-03 • via Nuitee
G
Gaétan • solo_traveller • ca
6
Pros:

L'emplacement

Cons:

Le lit n'était pas confortable.
La chambre ne valait pas le prix.

2026-07-25 • via Nuitee
L
Lynda • couple • us
8
2026-07-24 • via Nuitee