Hampton Inn Niagara Falls

Hotels
•
Hampton Inn
8.3 (2075 reviews)
501 Rainbow Boulevard , Niagara Falls , US
+1 716-285-6666

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location close to Niagara Falls and park
Very good / varied breakfast buffet
Friendly and helpful staff (positive mentions of reception and breakfast team)
Clean room upon arrival (for many guests)
Good value and central hotel
Spacious rooms with microwave, refrigerator and kettle
Organized parking availability
Quiet area when requested
Cons:
Bathroom cleanliness issues (odor, stained towels)
Housekeeping sometimes not performed during multi-night stays
Missing toiletries in at least one room (no soap/shampoo)
Crowded / confined breakfast area at peak times
Charge for parking (though cheaper than alternatives)
Limited bread selection at breakfast for some guests
Occasional check-in/front-desk communication issues

Categories

Cleanliness
6.5
Mixed reports: some guests found rooms clean on arrival, but several complaints about bathroom odors, stained towels and poor housekeeping (no cleaning/stocking during multi-night stays).
Service
9.2
Generally praised: staff described as friendly and helpful (specific praise for reception staff like Sarah and breakfast-room staff). One minor check-in communication issue noted.
Location
9.5
Very strong: repeatedly mentioned as central, close to Niagara Falls, park and attractions; convenient walking distance to key sites.
Room Quality
8.2
Mostly positive: rooms described as spacious with useful extras (microwave, fridge, kettle, good countertop space and hooks), but some rooms had unpleasant smells or visible hairs indicating inconsistent upkeep.
Amenities
7.8
Mixed: breakfast service and basic amenities are available; some complaints about pool towels with stains, missing toiletries in one room and parking logistics/fee.
Value for Money
8.7
Viewed as good value by several guests (described as good value and convenient base for visiting falls); parking fee noted but still cheaper than alternatives.
Food and Beverage
9
Strong positive for breakfast: many guests praised the buffet variety and quality, though a few noted limited bread choices and crowded breakfast area at peak times.
Overall Experience
7.5
Generally positive stays and recommendations overall, with standout location and service; overall experience tempered by cleanliness and housekeeping inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located in the heart of Niagara Falls, minutes away from the falls, the Hampton Inn offers easy access to restaurants, shopping, and attractions.

Comfortable Accommodation
Guests can enjoy a restful night's sleep on the hotel's signature Cloud Nine beds and start their day with a complimentary breakfast buffet.

Modern Amenities
Stay connected with free high-speed internet, keep up with your fitness routine at the on-site gym, and relax in the indoor swimming pool.

Experience the best of Niagara Falls at Hampton Inn - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8.3
Based on 2075 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.5
Room Quality: 8.2
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 7.5
O
Ori • solo_traveller • fr
6
2026-10-30 • via Nuitee
I
Ilyas • couple • kz
10
2026-10-30 • via Nuitee
V
Victor R • couple • pr
9
convenient, good value
Pros:

15 min walk to niagara state park,
Breakfast buffet was very good

2026-10-27 • via Nuitee
G
Gajate • couple • ar
8
Pros:

Ubicacion

2026-10-25 • via Nuitee
D
David • solo_traveller • us
7
2026-10-23 • via Nuitee
K
Kostia • family_with_children • us
9
2026-10-23 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-10-23 • via Nuitee
J
Jozef • couple • us
8
Location
Pros:

Breakfast was great. Different foods to eat which we were happy. After we checked in I asked if there was a Catholic Church in the area, she checked her attractions and told us no. I went on line to check for church's and there was one 5 minutes away from the Hotel. I told the same girl that checked us in that there was one 5 minutes away walking. Since when church's are a attraction?

Cons:

Check in was ( I'm going a job that's it)

2026-10-23 • via Nuitee
E
Eliza • couple • us
2
Pros:

Место расположения удобная . Парк и водопад находится рядом.

Cons:

В номере был неприятный запах. В туалете вонял мочой сильно. На земле были какие то волосы . Видимо очень плохо убирали. Полотенца в бассейне были с пятнами.

2026-10-22 • via Nuitee
H
Huixian • family_with_children • us
9
quite enjoyable
Pros:

Staff is friendly and helpful, hotel location is nice. Breakfast is also nice

2026-10-22 • via Nuitee
F
Forero • extended_group • us
8
I really like it
Pros:

The location

Cons:

Nothing

2026-10-14 • via Nuitee
L
Liat • couple • il
6
Pros:

חנייה מסודרת במקום.

Cons:

מלון בסיסי. לא מפנק. לא היה סבון /שמפו בחדר הרחצה . למצעים לא היה ריח טוב וביקשנו להחליף. החליפו לנו אבל גם החדשים לא היו משהו.. העברנו שם לילה ועברנו למלון אחר

2026-10-14 • via Nuitee
S
Suyapa Mariana • extended_group • us
1
2026-10-13 • via Nuitee
J
Juan A. • solo_traveller • pr
8
Pros:

Hotel céntrico. Buen desayuno.

Cons:

La limpieza del baño.

2026-10-13 • via Nuitee
D
Debra • couple • gb
9
Would recommend great base for visiting the falls
Pros:

V clean great choice of breakfast Lovely staff in the breakfast room

2026-10-12 • via Nuitee
T
Travis • solo_traveller • us
9
Pros:

Clean room upon arrival

Cons:

We stayed 4 nights no one came to clean and stock room🤷

2026-10-12 • via Nuitee
M
Mercedita • extended_group • us
9
We love the hotel
Pros:

We like the hotel

Cons:

None

2026-10-11 • via Nuitee
R
Ronald • couple • us
10
Our stay was excellent..we have no complaints…
Pros:

The hotel was located close to the falls , a casino and many restaurants

2026-10-11 • via Nuitee
M
Maryla • family_with_children • us
8
Close to the falls so it served the purpose
Pros:

The location was good, close to the falls. The room was spacious in a quiet area, which I had requested. The bathroom was also a good size with a fairly large countertop space for our toiletries. It had additional collapsible hooks on one wall, a nice feature since there are never enough hooks in the bathrooms to hang towels and clothes. The room had a microwave, a refrigerator and an electric water kettle. The staff was very friendly especially Sarah at the reception. She was very helpful and provided a lot of information about the evening events at the falls. Breakfast was sufficient with hot and cold items, fruit and yogurts.

Cons:

Paying for parking though it was only $10 and cheaper than other hotels in the area. There shouldn’t be any charge for parking. Also getting to the hotel and leaving it was a bit tricky since the main road was divided and you needed to make a U turn depending which direction you were going or coming from but it wasn’t a major problem since traffic wasn’t heavy around the hotel. I would like a better selection of breads for breakfast, some wheat, multigrain or dark bread would be nice and not only white, bagels and muffins, which was available when we were at breakfast.

2026-10-11 • via Nuitee
P
Patel • family_with_children • gb
10
awesome
Pros:

excellent service and close to Niagara falls walking distance

Cons:

nothing

2026-10-09 • via Nuitee