Best Western Plus Portland Airport Hotel & Suites

Hotels
•
Best Western Plus
8.6 (255 reviews)
11938 Ne Airport Way , Portland , US
+1 503-251-9991

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, helpful staff
Convenient to airport and shuttle service
Good breakfast variety and early grab-and-go
On-site laundry and useful amenities
Cons:
Noise issues (laundry room, thin walls, traffic)
Pillows too soft for some guests
Occasional staff rudeness reported
Breakfast quality inconsistent / missing items (real eggs)
Limited dining options nearby

Categories

Cleanliness
8.9
Repeated praise for clean, well-kept rooms and immaculate condition; one suggestion that curtains could be updated to match the fresh rooms.
Service
8.8
Staff consistently described as friendly, helpful and personable; shuttle and check-in/out processes praised. One isolated report of a rude desk attendant regarding a service dog.
Location
8.9
Very convenient to the airport, freeways, Cascade Station and nearby amenities (gas station, Starbucks); ideal for airport/business travelers. Some mentions of traffic and limited nearby restaurants.
Room Quality
8
Rooms noted as comfortable and spacious with larger bathrooms and comfy beds; negatives include thin walls/hallway noise, very soft pillows that affected sleep for some, and a loud bathroom fan in one report.
Amenities
8.7
Good on-site amenities: reliable airport shuttle, laundry facilities, business center, and early grab-and-go breakfast options. Guests appreciated accessibility of services.
Value for Money
8.6
Multiple mentions of good price/convenience for the location and services provided; generally viewed as good value for airport stays.
Food and Beverage
8.4
Breakfast frequently praised for variety and early/grab-and-go availability; some guests complained about specific quality issues (one said breakfast 'not good', another wished for real eggs).
Overall Experience
8.5
Majority of guests reported pleasant stays and intent to return, citing friendly staff, cleanliness and convenience; occasional negatives (noise, pillow issues, isolated rude staff) lowered some individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Shuttle Service

Enjoy our convenient shuttle service to and from Portland International Airport, perfect for business travelers. Need to go shopping or grab a bite to eat? Let us take you to Cascade Station Shopping Center for all your needs.

Business-Friendly Amenities

Our 24-hour Business Center is ideal for finishing work or contacting clients. Take advantage of our copy, print, and fax services, along with free Internet access. Located near major businesses, we cater to your professional needs.

Nearby Attractions and Family Fun

Explore downtown Portland, the Rose Garden Coliseum, and the Columbia River Gorge just minutes away. Traveling with kids? Visit the Oregon Zoo in the heart of Portland. Stay active in our 24-hour fitness center and enjoy a complimentary hot breakfast each morning.

Book your stay now and experience the best of Portland with us!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Hotel Elevator will be going through a modernization process and will be OUT OF ORDER Sept 3rd, 2024 through Oct 20th, 2024. Please call the hotel directly to request a first floor room (based on availability).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 255 reviews
Cleanliness: 8.9
Service: 8.8
Location: 8.9
Room Quality: 8
Amenities: 8.7
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.5
M
Marcellina • solo_traveller • us
10
2026-10-27 • via Nuitee
A
Ana • couple • us
10
Pleasant experience, would stay again.
Pros:

Cleanliness, friendly staff, delicious continental breakfast.

Cons:

I was satisfied with my stay.

2026-10-21 • via Nuitee
D
Diana • family_with_children • pl
10
2026-10-19 • via Nuitee
L
Laura • solo_traveller • us
3
No sleep
Pros:

Location and price

Cons:

I was out in a room directly across from the 24 hour laundry room. I kept getting woken up by the very loud clicking door every time it opened or closed

2026-10-13 • via Nuitee
S
Strong • couple • us
10
We enjoyed our stay and will stay here again when we travel to Portland, OR.
Pros:

The staff was friendly and helpful. Our room was clean and very comfortable. The breakfast had great options. My wife appreciated that lactose-free yogurt was available. My wife had knee replacement surgery this summer. She appreciated that the bathroom had several handrails.

2026-10-12 • via Nuitee
K
Kent • solo_traveller • us
10
2026-10-11 • via Nuitee
T
Tami • solo_traveller • us
9
2026-10-10 • via Nuitee
P
Paulette • couple • us
10
We stayed twice — at beginning and end of our journey through Oregon, and felt welcomed by friendly, personable staff wh
Pros:

Clean, comfortable with easy access to routes for touring the area. Laundry on site. Gas station nearby. Comfortable business center

Cons:

Wish there were more restaurants in the area

2026-10-07 • via Nuitee
L
Lisa • couple • us
9
Would stay there again.
Pros:

Staff friendly and helpful, facilities clean.

2026-09-19 • via Nuitee
G
Gary • solo_traveller • us
10
Large room
Pros:

Nice big room. Staff was extremely friendly. Larger bathroom.

2026-09-17 • via Nuitee
S
Sylvia • couple • us
9
Comfortable and convenient stay.
Pros:

Clean. Well kept. Convenient to airport.

Cons:

Lots of traffic.

2026-09-14 • via Nuitee
T
Tara • family_with_children • us
8
Pros:

The beds were comfortable and the hotel was very clean.

Cons:

The breakfast was not good.

2026-09-09 • via Nuitee
S
Scott • couple • us
9
2026-09-07 • via Nuitee
R
Rhonda • couple • us
5
Pros:

Close to the airport, had a breakfast ready early

Cons:

The desk attendant was rude about my service dog letting out one small bark (and she’s a small dog)

2026-09-04 • via Nuitee
B
Brandon • solo_traveller • us
8
Pros:

Location and breakfast.

Cons:

All the pillows are to soft. There were no firm pillows. I could not sleep with soft pillows and even stacking g them did not help me sleep.

2026-09-04 • via Nuitee
S
SpringVa • couple • us
10
One night stay near PDX
Pros:

We checked in and were given a room on the first floor which was very conveninent. We asked if it would be possible to return our rental car to the airport and get a ride back to the hotel. We were assured that would be fine, and that there were places nearby to have dinner, or the shuttle driver could take us to Cascade Station nearby. Everything worked out great! Comfortable bed, personable and helpful staff.

2026-08-31 • via Nuitee
S
Steve • couple • us
8
2026-08-29 • via Nuitee
M
Michella • couple • us
10
It was very convenient to my business that I had to take care of and a Starbucks and the airport. There was plenty of ba
Pros:

Clean and convenient and a good breakfast

Cons:

I wish they had real eggs

2026-08-25 • via Nuitee
T
Trevor • solo_traveller • us
10
2026-08-24 • via Nuitee
L
Lisa • couple • us
10
2026-08-18 • via Nuitee