Best Western Plus Wilkes Barre-Scranton Airport Hotel

Hotels
•
Best Western Plus
8.7 (873 reviews)
30 Concorde Dr , Pittston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Inadequate breakfast
Mixed service experiences

Categories

Cleanliness
7.46
Multiple complaints regarding room cleanliness and hygiene.
Service
8.93
Mixed reviews on service; some staff were friendly but others were unhelpful.
Location
10
Conveniently located near the airport, ideal for travelers.
Room Quality
8.47
Rooms are generally comfortable but some issues with specific amenities.
Amenities
8.42
Basic amenities available; breakfast quality received criticism.
Value for Money
9.45
Prices are reasonable for the service and location.
Food and Beverage
6.91
Breakfast options were poor and not satisfying.
Overall Experience
9.96
Overall decent stay with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:04

Property Description

Convenient Location and Complimentary Shuttle Service
Located in Pittston, Pennsylvania, our hotel offers free shuttles to Wilkes-Barre Scranton International Airport and destinations within a 2-mile radius. Perfect for exploring local attractions and with easy access to Interstate 81.

Comfortable Accommodations and Amenities
Start your day with a complimentary hot breakfast buffet or enjoy the convenience of in-room coffeemakers, microwaves, and mini-refrigerators. Stay active in our 24-hour fitness center to keep energized throughout your stay.

Proximity to Major Attractions
Uncover nearby attractions such as Montage Mountain Ski Resort and the University of Scranton, just a short distance from the hotel. With various shopping centers, theaters, and restaurants in the vicinity, there's always something to explore during your visit.

Book your stay at the Best Western Plus Wilkes-Barre/Scranton Airport for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
-No Pets, Service Animals Welcome.
-Guest must be 21 years old unless accompanied by a parent. ID required at check-in.
-Major CC is required at check in.
-Reservations with declined CC will be canceled.
-Packages or mail not accepted for unregistered guests or future reservations.

Housekeeping service is offered every 3rd night. Housekeeping services are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

8.7
Based on 873 reviews
Cleanliness: 7.46
Service: 8.93
Location: 10
Room Quality: 8.47
Amenities: 8.42
Value for Money: 9.45
Food and Beverage: 6.91
Overall Experience: 9.96
B
Brian • family_with_children • us
8
A good value for the location with easy airport and highway access.
Pros:

They offered a pretty decent selection for the free breakfast. The staff were friendly, and the room was very clean and quiet.

Cons:

The room was a little damp. I think we were on the top floor, and the humidity in the room made it difficult to sleep.

2026-09-14 • via Nuitee
D
Dickey • couple • us
10
Convient Iocation for our needs
Pros:

Location perfect..class reunion nearbyno

Cons:

Nicer weather?.Hotel was good.

2026-09-14 • via Nuitee
T
travel_dad • family_with_children • us
6
Good Enough for a Couple Nights
Pros:

Just off the highway, but still pretty quiet. If you're flying in, it's very close to the airport. The nearby towns and surrounding area were very nice.

Cons:

Water pressure was pretty poor and the hot water would come and go. There was no fan in the bathroom. AC was running (set to 70), but still kind of muggy in the room, even though it was pleasant outside.

2026-09-10 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Room was clean and comfortable.

Cons:

Breakfast wasn't great. Runny scrambled eggs and precooked sausage patties.

2026-09-09 • via Nuitee
B
Brunilda • solo_traveller • pr
10
Pros:

Breakfast was excellent and the staff was great.

2026-09-06 • via Nuitee
M
michael • solo_traveller • us
7
2026-09-04 • via Nuitee
L
Lisa • family_with_children • us
8
2026-09-04 • via Nuitee
S
Susan • solo_traveller • us
10
A great place to stay for a multi-day road trip.
Pros:

They accommodated my request for a room on the first floor so that it would be easy to bring my bicycle into my room instead of leaving it on the bike rack on my car overnight. They also were happy to take my freezer packs from my cooler and store them in their kitchen freezer.

2026-09-04 • via Nuitee
C
Chickey • solo_traveller • us
10
Pros:

Clean ,great price, great breakfast ...

Cons:

It's not that I didn't like it , but a heavier blankets should be available in the closet.also the shower temperature was difficult adjusting there was no happy medium.

2026-09-03 • via Nuitee
C
Claire • family_with_children • us
10
Pros:

The rooms were very clean and the staff was exceptional

2026-09-01 • via Nuitee
B
Bob • solo_traveller • us
7
2026-08-31 • via Nuitee
L
Lea • couple • us
6
Good value for 1 night
Pros:

Clean

Cons:

Beds very firm and pillows also AC wasn’t working right so the room was musty

2026-08-31 • via Nuitee
R
Roger • couple • us
7
2026-08-29 • via Nuitee
B
Bonnie • couple • us
10
2026-08-24 • via Nuitee
M
Meredith • solo_traveller • us
1
2026-08-23 • via Nuitee
G
GEORGE • solo_traveller • us
9
2026-08-23 • via Nuitee
G
Gregory • solo_traveller • us
8
A great value with nice extras, like keeping your car at the hotel while on a trip.
Pros:

the employee at the desk very helpful, also the driver of the van to drop me off and pick me up. I paid $75 to keep my vehicle at the hotel. It was good for 10 days, but my trip was only 4 days. still, a good value.

Cons:

everything was fine.

2026-08-18 • via Nuitee
K
Kathy • solo_traveller • us
9
2026-08-17 • via Nuitee
L
Larry • solo_traveller • us
8
Nice place to stay. Really close to the airport.
Pros:

Clean room. Decent price. Decent location. Close to the airport.

Cons:

Location is decent, but no restaurants nearby. Not in walking distance.

2026-08-16 • via Nuitee
B
Beverly • couple • us
9
It was a one night stay and we enjoyed it
Pros:

The front desk clerk was very friendly and helpful

Cons:

every thing was fine

2026-08-13 • via Nuitee