Country Inn & Suites by Radisson, Austin North Pflugerville , TX

Hotels
Country Inn & Suites by Radisson Americas
7.2 (712 reviews)
14620 North IH 35 , Round Rock , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Dirty rooms
Pest issues
Inconsistent service

Categories

Cleanliness
5.1
Numerous reviews mentioned dirty rooms and pests.
Service
8.56
Staff addressed issues promptly despite some negative experiences.
Location
8.6
Several reviews highlighted a good location.
Room Quality
6.56
Inconsistent quality, with issues in multiple rooms.
Amenities
6.59
Some amenities were lacking or poorly maintained.
Value for Money
7.05
Generally reasonable prices but reflected in the overall experience.
Food and Beverage
7.6
Breakfast buffet received positive comments.
Overall Experience
7.57
Mixed feelings overall but some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:36

Property Description

Convenient Location
Country Inn & Suites by Radisson, Austin North (Pflugerville), TX, situated in Round Rock, offers easy access to Dell Diamond and key attractions like Moody Center and the University of Texas at Austin.

Modern Amenities
Enjoy a comfortable stay with concierge services, a fitness centre, and free WiFi. Selected rooms feature a convenient kitchenette, while the hotel also boasts a business centre and vending machines for snacks and drinks.

Relaxing Atmosphere
Unwind in non-smoking rooms or socialize in the shared lounge. With a 24-hour front desk, ATM, and a snack bar, we ensure a stress-free and enjoyable experience for all guests.

Book now for a delightful stay at Country Inn & Suites by Radisson, Austin North (Pflugerville), TX!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: this property requires a credit card at check-in for incidental authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 712 reviews
Cleanliness: 5.1
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 6.59
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 7.57
A
Aguilar solo_traveller us
10
2026-05-25 via Nuitee
J
James couple us
4
2026-05-23 via Nuitee
B
brenda couple us
10
2026-05-13 via Nuitee
B
BOUNHOM family_with_children us
1
We had to provide our own towels. Stains on bedding/furnitures.
Pros:

Location

Cons:

Not very accommodating

2026-05-11 via Nuitee
L
Lopez solo_traveller us
5
Pros:

The clean room and bed was comfortable

Cons:

The front desk was on his cell phone ear pods talking on personal call while attending during check in. People were arguing loud on 3rd floor. The elevator door would not shut until after 5 attempts.

2026-05-04 via Nuitee
N
Nastassja family_with_children us
2
2026-05-04 via Nuitee
C
Carlos family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-04-24 via Nuitee
A
Alfredo family_with_children us
5
Pros:

It show a swing Pool that’s was the reson why we got the place
And surprise no swings pool 😤

Cons:

That’s was a roach 🪳 inside de room
The hole way smell bad

2026-04-15 via Nuitee
X
X3799OFlaurenh Family
2
If walls could talk, they’d testify
Pros:

I’m not entirely sure if I booked a hotel room or accidentally walked into an active crime scene.

There was blood. On the floor. On the wall. On the bed. Not a “maybe that’s a stain” situation — actual, visible blood. At that point, staying wasn’t even a question. I went straight to the front desk because I’m not trying to star in my own episode of Forensic Files.

And the best part? They refused to give a refund.

So just to confirm: this establishment is perfectly comfortable charging people to sleep in what appears to be a biological hazard. Bold business model.

Also, please don’t be fooled by the positive reviews. Either those people stayed in a completely different dimension, or their standards are… deeply concerning. Because what I walked into was not just “a little dirty” — it was unsafe and they are greedy.

Do yourself a favor and book literally anywhere else. A gas station parking lot has better odds at being clean, and at least there you won’t be expected to sleep next to biohazard material.

1/5 stars — and that star is for the door working so I could leave immediately.

2026-04-13 via Tripadvisor
S
Sonia couple us
3
Expected more for the price I paid
Cons:

The room was not properly cleaned, you could see handprints and smudges on the head board and doors, the air conditioner gave off a funny smell, restroom door would not close properly and had broken hooks. Rooms didn’t even have actual shower towels, they were pool towels as big as a hand towel, doors were not swept. The elevator was Extremely dirty, staff was hardly ever at the desk and when they were they were getting complaints from other guests. And they advertised that they had 2 pools only to find out there were NO POOLS. Honestly wished I would’ve taken pictures

2026-04-11 via Nuitee
Y
Yilmaz family_with_children us
1
Pros:

Non of them

Cons:

The staff were extremely rude and indifferent. No one even looked you in the face. I had to leave 3 days early due to my son's health problems. I spoke to reception and they said they would refund for 2 days, but I haven't received a refund and my calls haven't been answered.

2026-04-09 via Nuitee
J
Javier couple us
1
No
Pros:

No

Cons:

No

2026-04-08 via Nuitee
C
Charlese couple us
1
Awful
Pros:

It was dirty so nothing

Cons:

Mold in bathroom, no clean towels, smelled bad

2026-04-04 via Nuitee
J
Juan couple us
5
2026-03-31 via Nuitee
F
Fabian couple us
9
2026-03-29 via Nuitee
B
Brittany family_with_children us
1
Pros:

I like how they provide breakfast

Cons:

They have huge cockroaches and disgusting smelly rooms and no towels! 0/10! Don’t recommend this place to anyone.

2026-03-23 via Nuitee
A
Angel family_with_children us
1
Pros:

Nothing needs a remodel building needs to be knock down and remodel again

Cons:

Didn’t have any more rooms and the sofa bed was dirty the toilet was overflowing

2026-03-23 via Nuitee
D
Dreamer08098921173 Solo travel
10
Amazing stay with stunning Night View
Pros:

Amazing stay! The view from my room was beautiful, especially at night. Everything was well-maintained and the service was quick. Breakfast was also really good. Totally worth the money.

2026-03-19 via Tripadvisor
R
Roam58554377354 Solo travel
10
Good for a short stay
Pros:

The hotel was decent but not perfect. The room was clean but a bit outdated. Staff was helpful though, especially at the front desk. Good for a short stay if you’re not expecting luxury.

2026-03-19 via Tripadvisor
J
Janine couple us
2
2026-03-16 via Nuitee