Best Western Plus Downtown North

Hotels
•
Best Western Plus
8.2 (772 reviews)
2131 N Interstate 35 , San Antonio , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Rude service at times
Outdated facilities

Categories

Cleanliness
7.11
Some reviews mention cleanliness issues, including dirty rooms.
Service
8.08
Service was friendly but inconsistent, with reports of rude staff.
Location
9.32
Hotel is centrally located, close to major attractions.
Room Quality
8.27
Rooms were generally spacious and comfortable, though some had issues.
Amenities
7.8
Amenities were adequate but dated, with limited offerings like parking.
Value for Money
7.76
Guests expressed that the hotel felt overpriced given its condition.
Food and Beverage
8.81
Breakfast received positive feedback for quality and variety.
Overall Experience
8.48
Overall experience was mixed; some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:51

Property Description

Convenient Location
Located in the vibrant East San Antonio district, Best Western Plus Downtown North is just a stone's throw away from iconic landmarks such as The Alamo and San Antonio Spurs, making it the perfect base for exploring the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with cable flat-screen TV and a fridge. Take a refreshing dip in the outdoor swimming pool or catch up on work at the business centre. Stay connected with free WiFi available throughout the property.

Nearby Attractions
Explore popular attractions like Alamodome, Ripleys Believe It Or Not Museum, and AT&T Center, all within a short distance from the hotel. With San Antonio International Airport just 16 km away, your travel convenience is ensured.

Experience the best of San Antonio at Best Western Plus Downtown North. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8.2
Based on 772 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.48
V
Valeria • couple • us
10
Pros:

Lovely rooms

2026-09-14 • via Nuitee
J
JoAnn • family_with_children • us
10
👍 great
Pros:

Breakfast was good the lady putting out breakfast was so nice 🙂 the location was great close to downtown the room we stayed in was very clean

Cons:

Well just some fruit in breakfast

2026-09-12 • via Nuitee
E
Emigdio • extended_group • mx
10
2026-09-09 • via Nuitee
E
Emily • couple • us
4
2026-09-08 • via Nuitee
G
Gilberto • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-04 • via Nuitee
Y
Yanely • couple • us
10
2026-09-04 • via Nuitee
J
Joanna • family_with_children • us
7
2026-09-03 • via Nuitee
I
Irma • solo_traveller • us
7
2026-08-25 • via Nuitee
F
Francisco J • family_with_children • us
8
stay was comfortable
Pros:

breakfast was very good, cook did a good job

Cons:

the elevator was making a laud knock between 3rd and 4th floors

2026-08-20 • via Nuitee
S
Sandra • solo_traveller • us
8
2026-08-09 • via Nuitee
M
MPJ • solo_traveller • us
3
Pros:

hotel was nice

Cons:

My car got broken into in the parking lot ... my window was broken when I woke up ... Safety is a big concern in this area

2026-08-05 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-08-05 • via Nuitee
A
Amy • couple • us
8
Not happy with fact we upgraded to a suite for the couch and no couch
Pros:

Room was clean, nice outdoor seating area with fire pit (that didn’t work) breakfast was good lots of options.

Cons:

Pool was dirty the picture of the suite is not what we got and they didn’t credit us the difference, we thought it was closer to downtown than what it was, there was no jacuzzi on property. The fire pit in outdoor seating area was out of propane.

2026-08-03 • via Nuitee
K
Kiarstin • couple • us
2
2026-08-02 • via Nuitee
F
Franciska • solo_traveller • us
8
Pros:

I like the location of the hotel. It was in a couple of minutes from where we were scheduled to be for the graduation we were attending. The staff was pleasant and friendly. The rooms were clean and beds comfortable.

Cons:

There seems to be a slight problem with the elevator. Once you get to the third floor going up or coming down there seems to be a clock or something. ( the maintenance needs to check into it) Also, we saw only one roach. They need to start before this situation gets out of control.

2026-07-25 • via Nuitee
M
Maria • couple • us
8
I had a wonderful rest, I love the water pressure in the showers and would defintely stay there again
Pros:

Clean, great staff, wonderful front desk service

2026-07-20 • via Nuitee
E
Eric • couple • us
4
2026-07-19 • via Nuitee
A
Anita • family_with_children • us
8
Pros:

The breakfast was decent… location was good

2026-07-16 • via Nuitee
L
Lopez • family_with_children • us
10
2026-07-15 • via Nuitee
F
FRANCISCO J • couple • mx
7
2026-07-14 • via Nuitee