Best Western Plus Downtown North

Hotels
•
Best Western Plus
8.2 (740 reviews)
2131 N Interstate 35 , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Rude service at times
Outdated facilities

Categories

Cleanliness
7.11
Some reviews mention cleanliness issues, including dirty rooms.
Service
8.08
Service was friendly but inconsistent, with reports of rude staff.
Location
9.32
Hotel is centrally located, close to major attractions.
Room Quality
8.27
Rooms were generally spacious and comfortable, though some had issues.
Amenities
7.8
Amenities were adequate but dated, with limited offerings like parking.
Value for Money
7.76
Guests expressed that the hotel felt overpriced given its condition.
Food and Beverage
8.81
Breakfast received positive feedback for quality and variety.
Overall Experience
8.48
Overall experience was mixed; some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:51

Property Description

Convenient Location
Located in the vibrant East San Antonio district, Best Western Plus Downtown North is just a stone's throw away from iconic landmarks such as The Alamo and San Antonio Spurs, making it the perfect base for exploring the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with cable flat-screen TV and a fridge. Take a refreshing dip in the outdoor swimming pool or catch up on work at the business centre. Stay connected with free WiFi available throughout the property.

Nearby Attractions
Explore popular attractions like Alamodome, Ripleys Believe It Or Not Museum, and AT&T Center, all within a short distance from the hotel. With San Antonio International Airport just 16 km away, your travel convenience is ensured.

Experience the best of San Antonio at Best Western Plus Downtown North. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 740 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.48
O
Oscar • couple • us
6
2026-05-29 • via Nuitee
M
Maria • extended_group • us
1
I will not recommend this place
Pros:

Nothing

Cons:

No electricity at the time elevator not working

2026-05-28 • via Nuitee
S
Shanay • extended_group • us
4
2026-05-26 • via Nuitee
G
Gary • extended_group • us
8
2026-05-23 • via Nuitee
V
Vee • solo_traveller • us
10
2026-05-21 • via Nuitee
J
Jenna • couple • us
6
Pros:

The breakfast

Cons:

The room was super warm. Just the window unit no ac building vents so It got hot when sleeping.

2026-05-18 • via Nuitee
T
Tanairi • couple • us
10
2026-05-07 • via Nuitee
M
Mackenzie • family_with_children • us
7
You get what you pay for. It’s not terrible, just not great.
Pros:

Close proximity to downtown, but the direct area seem a little sketchy.

Cons:

It needs some updating.

2026-05-05 • via Nuitee
P
POWER • family_with_children • mx
8
2026-05-05 • via Nuitee
H
HILL • couple • us
9
2026-05-05 • via Nuitee
M
Marisol • couple • us
10
Great
Pros:

Great staff clean rooms

Cons:

N/a

2026-05-04 • via Nuitee
S
SHEM • family_with_children • us
9
Pros:

Location

Cons:

Everything was fine

2026-05-02 • via Nuitee
A
Ana • extended_group • us
8
2026-04-29 • via Nuitee
H
HERRERA • solo_traveller • us
8
2026-04-27 • via Nuitee
C
CARLOS • solo_traveller • us
10
Pros:

Buena habitacion

2026-04-27 • via Nuitee
G
Gabriela • couple • us
8
It was my last stay at this hotel as this was my to go to.
Pros:

Very clean

Cons:

Not all the lights work in the room and they double charged me after I told the attendant in the front that my room was paid for already. She slides my card anyways and said it was for a hold but I was doubled charged. Now I had to go through a whole unnecessary process to get my refund back.

2026-04-27 • via Nuitee
S
Stephane Moreno • couple • us
7
2026-04-23 • via Nuitee
S
Stacy • solo_traveller • us
7
Great last minute room
Pros:

The breakfast is phenomenal, the coffee bar is great, the parking was spacious, the patio is beautiful in the mornings, the ac was perfect. The blankets were comfy.

Cons:

There was only 1 tv in our suite it would have been nice to have 2. Also our room only had one trash can in it which we had to put it in the bathroom. The pillows were uncomfortable as they did not hold their shape. The bed was a little hard too but not so bad.

2026-04-23 • via Nuitee
I
Irene • solo_traveller • us
8
Pros:

Everything we needed was close and very delicious restaurants that we got there walking. The room had various USB ports to charge that's definitely really helpful

Cons:

Didn't like the pillows

2026-04-21 • via Nuitee
C
Carlos • solo_traveller • us
1
Pros:

Nothing

Cons:

The front desk staff member, so we left

2026-04-13 • via Nuitee