Best Western Springfield Hotel

Hotels
•
Best Western
9 (436 reviews)
818 Charlestown Rd , Springfield , US
+1 802-885-4516

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Friendly and helpful staff
Cons:
Issues with cleanliness noted
Room and building conditions needing updates

Categories

Cleanliness
8.46
Some reviews mentioned issues like dusty vents and clumps of hair in the shower, indicating areas needing improvement.
Service
9.43
Multiple reviews highlighted friendly and helpful staff, contributing positively to the overall sentiment.
Location
9.47
Guests appreciated the access and proximity to various locations and convenience factors.
Room Quality
8.92
Rooms were generally clean and quiet, although some reported outdated features.
Amenities
8.95
The presence of amenities like a large pool and breakfast options were positively noted.
Value for Money
8.41
While the experience was good, there were aspects like old carpets that affected the perceived value.
Food and Beverage
8.96
Dinner and breakfast offerings received praise for quality, enhancing the overall stay.
Overall Experience
9.43
Positive overall sentiment with guests expressing willingness to return, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:46

Property Description

Convenient Location
Located just off motorway I-91, Best Western Springfield Hotel offers easy access to leisure activities and Okemo Mountain.

Modern Amenities
Guest rooms feature microwaves, refrigerators, and coffeemakers. Enjoy free Wi-Fi, fitness center, and indoor pool during your stay.

Pet-Friendly and Nearby Attractions
Bring your furry friend along to explore fishing and canoeing on Connecticut River. Visit the charming town of Windsor for museums, craft stores, and restaurants.

Experience comfort and convenience at Best Western Springfield Hotel. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEB

Location

Guest Reviews

9
Based on 436 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
D
Deborah • extended_group • us
9
Excellent
Pros:

It was very convenient to where we needed to go. The staff was very friendly and helpful. Hotel was very clean

Cons:

Nothing

2026-09-14 • via Nuitee
G
gladstone • solo_traveller • us
7
2026-09-11 • via Nuitee
R
Richard • couple • us
9
2026-09-11 • via Nuitee
G
Gretchen • solo_traveller • ca
9
Pros:

Clean, comfortable, attractive, great location

2026-09-08 • via Nuitee
C
Christopher • couple • us
10
It was very nice and cozy
Pros:

When we first walked in I noticed how big & spacious the lobby was

Cons:

Nothing

2026-09-07 • via Nuitee
J
Jay • couple • us
10
2026-08-07 • via Nuitee
B
Brianna • solo_traveller • us
10
2026-07-19 • via Nuitee
S
Stephen • couple • us
10
2026-07-15 • via Nuitee
P
Patricia • solo_traveller • us
5
Very convenient
Pros:

They allow dogs, conformable bed, helpful staff, close to interstate.

Cons:

Bathtub drain was moldy and rusty and there was a cleaning rag or towel on the shower curtain rod. I told front desk and they gave me extra points on my Best Western account.

2026-07-14 • via Nuitee
J
Julianne • family_with_children • us
9
We wil be back next year. Very satisfied with accommodations.
Pros:

Always good

Cons:

no complaints

2026-07-13 • via Nuitee
D
Denise • couple • us
7
I'd stay again because it is close to family.
Pros:

Staff was very friendly. Easy access to highway.

Cons:

Breakfast was OK. Our room was not cleaned one day.

2026-06-26 • via Nuitee
C
Christine • couple • us
10
Well be back
2026-06-20 • via Nuitee
N
Nancy • couple • ca
10
2026-06-09 • via Nuitee
L
Luciana • couple • us
10
2026-06-09 • via Nuitee
C
Cynthia • family_with_children • us
10
Pros:

Breakfast was excellent for that type of venue. Parking was easy and convenient, although the hotel was not crowded.

Cons:

Slight negative was the bathroom counter space. Everything else was fine.

2026-06-01 • via Nuitee
A
Ana • solo_traveller • es
10
2026-05-25 • via Nuitee
E
Emily • couple • us
10
2026-05-16 • via Nuitee
F
Faith • family_with_children • us
7
Pros:

The hotel was ok for the purpose I was there

2026-05-13 • via Nuitee
G
Gary • solo_traveller • us
10
great , and ill be back someday
Pros:

the breakfast is very good, and its right off of exit 7 of 91 north or south, i used to live in springfield so i enjoy the town

Cons:

i could not figure out how to use the shower so i just took a bath , it didnt slow me down

2026-05-09 • via Nuitee
V
Veronica • solo_traveller • us
10
Pros:

Easy to find friendly staff

2026-04-24 • via Nuitee