MainStay Suites Middleburg Heights Cleveland Airport

Hotels
•
Main Stay Suites
6.9 (469 reviews)
7325 Engle Rd , Middleburg Heights , us
+1 440-816-9300

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean facilities mentioned by some guests
Friendly staff reported in some reviews
Convenient location near food and airports
Good kitchen facilities
Cons:
Very dirty rooms reported
Unpleasant odors in several rooms
Rude front desk service
Inconsistent experience based on individual staff

Categories

Cleanliness
4.43
Multiple reviews mention cleanliness issues, including dirty rooms and unclean bathrooms.
Service
7.9
Service was noted as kind by some, but there were significant complaints about front desk staff.
Location
8.94
Convenient proximity to the airport and food options mentioned positively.
Room Quality
5.89
Some rooms were described as dirty and in need of maintenance, though a few praised the room layout.
Amenities
7.42
Kitchen facilities mentioned positively, although some bedding issues noted.
Value for Money
6.38
Several reviews indicated that the experience did not match the price paid.
Food and Beverage
6.93
Coffee was mentioned positively while there was no breakfast offered.
Overall Experience
7.3
Mixed experiences, with many expressing that they would not return due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:19

Property Description

Convenient Location and Amenities

Located just off Highway 71 and close to Cleveland International Airport, MainStay Suites Middleburg Heights Cleveland Airport provides self-catering rooms with free Wi-Fi and workspaces. Guests can enjoy the convenience of a fully equipped kitchen in their rooms, complete with a stove, microwave/oven, and toaster. The hotel also offers a flat-screen TV with premium channels like HBO and ESPN.

On-Site Facilities

Stay active during your stay with the hotel's fitness facilities or grab a snack or beverage at The Market. For those looking to socialize, there is a barbeque area available for gatherings with friends. The 24/7 room service ensures that guests' needs are always met.

Convenient Services

Benefit from the hotel's airport shuttle service, making travel to and from the airport hassle-free. Book your stay at MainStay Suites Middleburg Heights Cleveland Airport for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 469 reviews
Cleanliness: 4.43
Service: 7.9
Location: 8.94
Room Quality: 5.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 6.93
Overall Experience: 7.3
S
Sarah • family_with_children • us
3
Cons:

Did not feel safe entering the hotel. Doors were not locked.

2026-07-21 • via Nuitee
E
Erick • solo_traveller • us
5
2026-07-17 • via Nuitee
R
Rivera Martinez • solo_traveller • us
6
2026-07-14 • via Nuitee
A
Angela • solo_traveller • us
10
2026-07-02 • via Nuitee
A
Alyssa • solo_traveller • us
1
Bugs
Pros:

I liked that it had two bedrooms

Cons:

There were bed bugs and roaches.

2026-07-01 • via Nuitee
S
salazar • solo_traveller • us
5
Pros:

Limpio

Cons:

Que la cocina no tiene ollas para cocinar

2026-06-26 • via Nuitee
K
Katie • family_with_children • us
2
Filthy
2026-06-22 • via Nuitee
L
lakisha • couple • us
5
2026-06-16 • via Nuitee
C
Carlos • couple • us
8
2026-06-07 • via Nuitee
P
pandolph • couple • us
8
2026-06-02 • via Nuitee
E
Eula • couple • us
2
2026-05-18 • via Nuitee
J
Jami • solo_traveller • us
9
2026-05-16 • via Nuitee
P
Pamela • solo_traveller • us
6
Pros:

Location

Cons:

Nothing

2026-05-13 • via Nuitee
A
Albert • couple • us
6
Pros:

How quick they got us in

Cons:

The fire alarm going off after midnight evacuating the property

2026-05-12 • via Nuitee
S
Scott • family_with_children • us
1
2026-05-11 • via Nuitee
C
Chakraborty • solo_traveller • us
8
2026-05-07 • via Nuitee
A
Alexandra • couple • us
8
2026-05-02 • via Nuitee
R
Renee • family_with_children • us
9
I felt safe, comfortable, and at peace for the first time, in a long time. Wish my stay was longer.
Pros:

It was nice hotel I loved the rooms. I thought it was a perfect stay

Cons:

How expensive they are. I do feel like Sonesta Suites rooms are a lot more roomier/bigger and they have a way cheaper rate when booking thru Priceline/booking.com.

2026-04-27 • via Nuitee
J
John • solo_traveller • us
9
The location was perfect, as I was attending funeral of a friend and visiting family.
Pros:

The location was perfect. Close to the places I needed to go locally, as well as to the highway and airport.

Cons:

The shower head did not have a place to hang. I had to use the bar that was there and prop it on that. The carpet could have been shampooed.

2026-04-17 • via Nuitee
E
Eduardo • couple • us
2
2026-04-08 • via Nuitee