Holiday Inn & Suites Chicago-Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (927 reviews)
506 West Harrison , Chicago , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast variety
Cons:
Cleanliness issues in bathrooms
Uncomfortable beds
Missing amenities like indoor pool

Categories

Cleanliness
7.01
Several reviews mention cleanliness issues, including dirty bathrooms and stained furniture.
Service
8.98
Staff was consistently described as friendly, helpful, and accommodating.
Location
8.52
Many guests praised the prime location near public transport and downtown.
Room Quality
7.47
Mixed feedback on room quality; some enjoyed the rooms while others had issues such as uncomfortable beds.
Amenities
8
Positive comments about available amenities, despite some concerns over missing features like a pool.
Value for Money
8.46
Overall good value, especially considering location and service provided.
Food and Beverage
9.01
Breakfast received high praise for variety and quality.
Overall Experience
8.18
Guests had a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Convenient Location and Comfortable Accommodation

Located just a few blocks from the iconic Sears Tower, the Holiday Inn Chicago Downtown offers a prime city center location for both business and leisure travelers. The comfortable rooms provide a relaxing retreat after a day of exploring the vibrant city of Chicago.

On-Site Dining and Leisure Facilities

Indulge in delicious American cuisine at Sunny's Restaurant and Lounge, open for breakfast, lunch, and dinner. For relaxation and recreation, guests can take advantage of the seasonal outdoor swimming pool and modern fitness facilities.

Nearby Attractions and Easy Access

Explore popular attractions like Greek Town and the Shedd Aquarium, all conveniently located near the hotel. With easy access to public transport, iconic landmarks such as the Magnificent Mile and Navy Pier are just a short ride away.

Book your stay at the Holiday Inn Chicago Downtown for a memorable and convenient Chicago experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 45.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 927 reviews
Cleanliness: 7.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.18
B
Bruce family_with_children us
8
2026-05-28 via Nuitee
J
Jasmine solo_traveller us
8
2026-05-24 via Nuitee
M
Mohammad family_with_children sa
5
2026-05-24 via Nuitee
S
Sushmita Sen couple gb
6
Pros:

Very clean and modern interior.

Cons:

There was no cafe or restaurant within the premises.

2026-05-21 via Nuitee
J
jordanpK4094LL Friends getaway
10
Pleasant Stay
Pros:

Our stay at the Des Plaines was very pleasant. The front desk staff were very helpful and professional.

2026-05-17 via Tripadvisor
M
Mike couple us
8
2026-05-17 via Nuitee
M
Melinda solo_traveller us
10
2026-05-16 via Nuitee
L
Lupe extended_group us
10
2026-05-12 via Nuitee
M
Monica family_with_children us
10
Clean, quiet, appliances right!
Pros:

Clean, great location, friendly staff.

2026-05-08 via Nuitee
A
Anand solo_traveller ae
8
A decent stay during your short Chicago tour
Pros:

Location,

Cons:

Breakfast wasn’t complimentary

2026-05-07 via Nuitee
C
Caleb solo_traveller us
3
Cons:

The cold reception I got when checking in.

2026-05-07 via Nuitee
C
Cohen solo_traveller us
10
2026-05-06 via Nuitee
N
Naira couple ru
3
Только месторасположение
Pros:

Ничего

Cons:

Ничего

2026-05-05 via Nuitee
E
Emily couple us
10
Lovely
Pros:

It was close to the train station and the staff (Andy) was phenomenal

Cons:

Nothing

2026-05-04 via Nuitee
C
carlson couple us
7
2026-05-03 via Nuitee
extended_group us
10
2026-04-29 via Nuitee
J
johan solo_traveller se
6
Helt okej men tveksamt om det var värt pengarna
Pros:

Rent och prydligt på rummet

Cons:

Ganska slitet hotell. Frukosten var dyr men verkligen inte speciell.

2026-04-27 via Nuitee
T
TrailBlazer584265 Couples
10
Oasis between parts of train trip.
Pros:

It was a walkable distance to the train station and rental car place. It was comfortable, clean and quiet. The location felt safe with people walking and coming from the subway station in the nect block. There's a Himalayan/Indian restaurant next door that had delicious food, too.

2026-04-20 via Tripadvisor
K
Kelly solo_traveller us
9
Great experience, close to venues and restaurants, slept well
Pros:

Convenient location
Convenient check in and check out
Nice room set up
Bed comfortable

Cons:

Paid for parking when the lot below was available for free

2026-04-10 via Nuitee
P
Port_Charlotte Family Paris, Ile-de-France
8
Very good
Pros:

The hotel and the room where clean and functional—no unpleasant surprises.
The neighborhood isn't really amazing, but the hotel is right next to the Clinton metro station (Blue Line). There are also buses nearby.

The hotel parking lot is very small; it is not a "valet parking" service—as I had read in older reviews—but rather consists of spaces that must be reserved in advance (at the time of booking your room). All the spaces were already reserved upon our arrival, so we went to the parking lot located just below, which is independent of the hotel and can be booked via the SpotHero app (address: 519 S Clinton). It cost us $50 for two nights.

The staff is very nice.
The breakfast is classic, good, and generous (eggs, bacon, sausages, potatoes, sliced bread, croissants, pancakes, fruit, yogurt....). My kids were really happy that there was NOT a TV in the breakfast room. The atmosphere is calmer!

The bathroom is very small and poorly ventilated. The showerhead does not offer multiple spray settings, so you cannot get a stronger flow.

We had a suite with a kitchenette equipped with: fridge, microwave, sink, cupboards (there are no burners, plates or dishes).

Please note: you can hear the flow of traffic beneath the hotel windows 24 hours a day. It didn't keep us from sleeping, but bring earplugs if you prefer absolute silence.

In the entrance hall, you can purchase snacks, drinks, frozen meals to heat up in the microwave, and emergency supplies (cotton swabs, sanitary pads, etc.).

We enjoyed our stay; everything went very well!

2026-04-09 via Tripadvisor