Melbourne CBD Central Apartment Hotel Official

Hotels
6.7 (981 reviews)
155 Bourke Street , Melbourne , au

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Spacious rooms
Cons:
Cleanliness issues
Inadequate service response

Categories

Cleanliness
5.45
Guests mentioned unclean property and dirty dishes.
Service
7.45
Staff showed no apology for missing towels, impacting experience.
Location
8.45
The location is highly praised for convenience and proximity to attractions.
Room Quality
5.95
Rooms were spacious but had issues like dull lighting and maintenance concerns.
Amenities
5.95
Basic amenities were lacking or not maintained properly.
Value for Money
6.45
The high parking fees made the stay feel less valuable.
Food and Beverage
6.95
No specific mention of food, assumed standard for this hotel tier.
Overall Experience
6.95
Mixed feelings due to location and space but marred by multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:38

Property Description

Spacious Apartments with Full Kitchen and Laundry Facilities
Enjoy the convenience of a large living and dining area with flat-screen cable TV, and the option of apartments with a bath.

Prime Location
Located in the heart of Melbourne CBD, with a tram stop outside, and attractions like Federation Square and Flinders Street Station within walking distance.

Convenient Amenities
Guests can charge meals from local restaurants to their apartment, with additional services like dry cleaning and babysitting available. Stay connected with a work space and Wi-Fi access in all apartments.

Book your stay at Melbourne CBD Central Apartment Hotel for a comfortable and hassle-free experience.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 3 years old to 8 years old stay for AUD 45 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 981 reviews
Cleanliness: 5.45
Service: 7.45
Location: 8.45
Room Quality: 5.95
Amenities: 5.95
Value for Money: 6.45
Food and Beverage: 6.95
Overall Experience: 6.95
S
Sharon • solo_traveller • au
8
2026-07-03 • via Nuitee
S
SHARON • solo_traveller • au
8
2026-06-30 • via Nuitee
S
Sheena • solo_traveller • au
10
2026-06-27 • via Nuitee
S
Sara • family_with_children • au
10
2026-06-21 • via Nuitee
M
Michelle • couple • au
8
Pros:

Location
Our room was super quiet

Cons:

The mattress was very hard

2026-06-19 • via Nuitee
D
Dimitri • solo_traveller • fr
10
2026-06-19 • via Nuitee
M
Marcelle • couple • au
8
Great location and facilities for our stay
Pros:

Great location

Cons:

Lamp in bedroom was broken. We let the desk know and they said they would get it fixed but nothing happened.

2026-06-18 • via Nuitee
B
Brett • extended_group • au
7
I'd stay there again if I was travelling alone. Wouldn't stay there with my partner.
Pros:

Location was very handy.

Cons:

Rooms are very run down and seemed unclean.

2026-06-18 • via Nuitee
X
Xiaolan • solo_traveller • au
7
2026-06-06 • via Nuitee
S
Stacey • couple • au
6
2026-06-06 • via Nuitee
L
Lauren Golden • solo_traveller • au
1
If you value your sanity and safety you won't stay here
Pros:

It was large

Cons:

I didnt stay, it was that terrible.
To start with, the building is in a bad location, I buzzed to be let in, which was ignored even though I was there exactly when I said I would be.
Thankfully someone was coming out so I got in, away from the intoxicated person fighting air.

Check in was smooth. Thats where the good news ends.
Building is shabby and old. Got to my room and whilst it looked clean, clearly it wasnt as I started reacting immediately. They used so much air freshener that it has to be covering something up.
I am now covered in a rash and I was only there for a total of 15 minutes.
Also they lied to me, when I let them know about the overwhelming smell, they told me the room was just cleaned before I arrived at 430, however they had already told me the room was cleaned at 10am.

2026-06-06 • via Nuitee
G
Griffen • family_with_children • au
2
You get what you pay for. Cheap dirty apartment.
Pros:

the location was perfect for the footy.

Cons:

baby cockroaches on tiles in kitchen area, also in bathroom. hairs of animals and human on spare warm blankets, yuck, pillows as thin as paper. no one in reception to answer questions, when you call it goes un answered. receptionist was running from this hotel to the other hotel she owned so was never around. no cleaners to clean room, receptionist went up with a cloth and spray and wipe when my room wasnt ready for checking in. still waiting to get my bond back

2026-05-27 • via Nuitee
J
Jenny • family_with_children • au
8
2026-05-27 • via Nuitee
• solo_traveller • au
1
Cons:

no one would answer the phone for two hours and when i needed to wash clothes i took two hours for somone to work out how to use the washing machine , bed was unsleepable

2026-05-27 • via Nuitee
B
Barry • solo_traveller • au
10
Exceeded my expectations. I had a very comfortable stay.
Pros:

Large room, great location, great value for money.

Cons:

Some mould in the bathroom.

2026-05-26 • via Nuitee
J
Johnson • solo_traveller • au
7
2026-05-26 • via Nuitee
G
George • solo_traveller • au
2
Wouldn’t never stay there again and I will be tell all my friends not to stay there
Pros:

The location was ok

Cons:

The room did not look clean and the bed felt like the sheets was dirty and the reception was not good you rang the number when no one is there and took 40 mins before anyone came to serve you

2026-05-24 • via Nuitee
L
Lance • couple • au
7
2026-05-23 • via Nuitee
N
Nathan • family_with_children • au
8
Great family holiday but reception needs some improvement.
Pros:

Loved the location and the cleanliness

Cons:

A bit of dusty mould was blowing onto the cot sheets from the air-con we think. Reception never returned my driver's license after scanning it at check-in and i was never notified...even during the following 4 days we were in Melbourne. So was a pain getting it sent back to Adelaide.

2026-05-03 • via Nuitee
E
Eileen • family_with_children • au
9
Perfect for a family in a great location
Pros:

Fantastic location, easy walking distance to restaurants and the MCG. Very clean and well-maintained property. Everyone in our group arrived at different times and this was not an issue.

Cons:

It's not that we didn't like anything, we had a fabulous stay - one bedroom didn't have a door - not a problem for us because we were a family.

2026-04-28 • via Nuitee