Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and clean rooms
Cons:
One boat excursion was of poor quality

Categories

Cleanliness
9
The rooms were very clean and well maintained.
Service
9.5
The entire staff was very professional, friendly, and helpful.
Location
9
Excellent location right next to Terminal 21 and Asok BTS.
Room Quality
9
Spacious and well-appointed rooms with great amenities.
Amenities
9
Elaborate breakfast and great pool area.
Value for Money
8.5
The price is on the higher side, but still excellent value.
Food and Beverage
9
Breakfast buffet was one of the best experienced.
Overall Experience
9
Wonderful experience from start to finish at this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:36

Property Description

Luxurious Accommodation
The Westin Grande Sukhumvit, Bangkok offers upscale rooms with modern amenities and stunning city views. Each room features an LCD TV, minibar, and complimentary fruit basket for a comfortable stay.

Convenient Location
Situated just a stone's throw away from Asoke BTS Skytrain and Sukhumvit MRT Subway stations, and across from Terminal 21 Shopping Mall, guests can easily explore Bangkok's vibrant attractions and shopping destinations.

Relaxation and Dining
Guests can indulge in relaxation at the outdoor swimming pool, spa centre, and gym, or enjoy a rejuvenating in-room massage and sauna experience. With dining options like Kisso Japanese Restaurant and Seasonal Tastes, culinary delights await at every corner.

Experience luxury and convenience at The Westin Grande Sukhumvit, Bangkok - SHA Certified. Book your stay now for a memorable getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking-in at the property. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9
Based on 1005 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
H
Humaid extended_group ae
10
2026-08-29 via Nuitee
K
Kelly family_with_children gb
9
Another great stay at the Westin Grande.
Pros:

Great central location. Lovely, comfortable rooms. Great rooftop pool.

Cons:

Room looked a little tired and could do with some tlc especially in the bathroom.

2026-08-27 via Nuitee
Y
YashpalM_13 Business
10
Amazing Indian Food and Exceptional Hospitality
Pros:

I had a wonderful experience during my stay at the hotel from 16 to 26 August. I am a repeat customer of Westin and have also stayed at several other Marriott properties in Bangkok, but the food here is what keeps bringing me back to this location.

A special mention goes to Manoj and Sachin for preparing such amazing Indian food. The Puri Sabji is honestly better than what you get at most restaurants in India! Their food is authentic, fresh, and prepared with great care. The entire team is very polite, welcoming, and always takes good care of the guests.

I would also like to appreciate the General Manager for doing an excellent job of connecting with guests. Whether during breakfast or in the evening at the lounge, he makes an effort to interact with people and build genuine connections. It really adds a personal touch to the stay.

Overall, the combination of excellent food, warm hospitality, and a welcoming team makes this hotel stand out. I look forward to coming back again.

2026-08-26 via Tripadvisor
K
kennethwV901SH Friends getaway
10
Very Great experience
Pros:

Narin was very nice and hopeful. Narin always asked if you needed anything. I'm very happy with my stay here for my 1st time being in Thailand.

2026-08-25 via Tripadvisor
C
christophervB3204SY Solo travel
10
Great location and service
Pros:

Great hotel close to BTS, MRT, Terminal 21
Check out the Korean BBQ and Hanako in the small soi behind the hotel.
Arun the housekeeper is very nice and the staff in the VIP lounge are super kind

2026-08-24 via Tripadvisor
6
600olajumokeo Couples
10
Very nice stay
Pros:

I had a really good time, the staff were nice and the rooms were always cleaned with attention, special thanks to Ammy, he always met us with smiles.

2026-08-23 via Tripadvisor
C
Connector68186877821 Family
10
Lovely housekeeping !
Pros:

Lovely housekeeping 🥰Prayoong so talented make our bed beautiful 😍

2026-08-23 via Tripadvisor
8
825petrosk Solo travel
8
Great location
Pros:

Great location. A special mention goes to Prayoung from housekeeping, who was incredibly friendly and went above and beyond!

2026-08-20 via Tripadvisor
D
danielcX2126JD Solo travel
10
Thanks!
Pros:

Thankyou for looking after me after I came out of hospital from surgery all of the staff were great super helpful, attentive and warm and caring. Thankyou especially to Tikky the room maid on my floor she went out of her way to bring me ice to put on my knee and take care of me. Very grateful and highly recommend.

2026-08-18 via Tripadvisor
S
scs812 Business
10
Good reception
Pros:

Very nice hotel. Reception, dao, is very polite and friendly. Highly recommended.

2026-08-17 via Tripadvisor
S
SRtraveling Family
10
Awesome hotel
Pros:

Awesome hospitality, location and food. Breakfast spread was simply great with Indian vegetarian options. Chef Sachin was very prompt to accommodate our requests. I will definitely recommend this to everyone.

2026-08-14 via Tripadvisor
8
88srividyas Couples Singapore
10
Great experience at westin breakfast
Pros:

chef Sachin has been great. The food, ambience and company is amazing. Looking forward to staying here.

2026-08-13 via Tripadvisor
R
rcabrale Friends getaway
10
Say hi to "Dao" Jindathip at Westin
Pros:

My experience at the lobby reception was top notch. Jindathip, who handled my check in at the lobby, was exceptionally courteous and professional, handling everything with remarkable care. Great service starts at the front desk, and her warm welcome set the stage for a fantastic stay. You definitely want to book your stay here and experience this hospitality firsthand.

2026-08-13 via Tripadvisor
D
Dreamer665883 Family Tbilisi
2
Very disappointed
Pros:

This was one of the worst hotel experiences I have ever had. We arrived late at night after a long and exhausting journey, yet the check-in process was painfully slow with no consideration for how tired our group was.

Despite booking five rooms, the hotel provided only one key card per room, which was extremely inconvenient for a group of travelers. There was also no flexibility or worthwhile breakfast offer, and my request for a late check-out was completely ignored without any effort to accommodate us.

To make matters worse, the hotel charged additional fees for an extra bed, even though this had been discussed in advance. Overall, the service lacked hospitality, customer care, and basic flexibility. I left very disappointed and would not recommend this hotel to anyone expecting professional service or a welcoming guest experience.

2026-08-12 via Tripadvisor
V
veratmukhtar78 Family Waverley, Greater Sydney, New South Wales
10
Fantastic stay in Bangkok!
Pros:

Wonderful and very comfortable luxury hotel! Staff are all very welcoming and amazing! Service staff so lovely and always doing a great job! Especially Army, one of the service staff! He was awesome! Thank you for a great stay. Mukhtar family! Rami, Vera, Iggy & Iluka :)

2026-08-10 via Tripadvisor
R
Roving28973769817 Family
10
Amazing
Pros:

Chef Sachin was amazing to speak to

2026-08-10 via Tripadvisor
L
Lai C solo_traveller gb
9
2026-08-10 via Nuitee
A
anoud couple kw
3
2026-08-10 via Nuitee
solo_traveller kr
10
2026-08-09 via Nuitee
S
Stephen family_with_children gb
10
A proper 5 star hotel
Pros:

Excellent hotel, the staff exuded the 5 star experience

Cons:

Everything was good

2026-08-07 via Nuitee