Best Western Independence Kansas City

Hotels
•
Best Western
8 (678 reviews)
18700 E. 37Th Terrace South , Independence , US
+1 816-795-1616

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Good location
Cons:
Dirty bathroom
Noisy hallways
Inconsistent temperature control

Categories

Cleanliness
6.83
Bathroom was quite dirty and overall housekeeping did a poor job.
Service
8.8
Staff was friendly and check-in was fast and easy.
Location
8.84
The hotel is conveniently located for visiting local attractions.
Room Quality
7.79
Room was clean and comfortable but had issues with maintaining temperature.
Amenities
7.32
The breakfast had a good variety but could have been better.
Value for Money
8.28
Standard quality for this hotel tier.
Food and Beverage
7.33
Breakfast needs improvement, should include bacon or sausage.
Overall Experience
8.8
Overall a good stay, would consider coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:53

Property Description

Welcome to Best Western Independence Kansas City, where comfort meets convenience!

Luxurious Amenities:
Indulge in our well-equipped rooms featuring a microwave and a small refrigerator, ensuring your stay is as comfortable as possible.

Delicious Dining Options:
Start your day right with a hearty buffet or savor a delicious American breakfast at our hotel, setting the perfect tone for a day of exploration.

Convenient Location:
Located just a short distance from Kansas City and Liberty, our hotel offers easy access to nearby attractions while providing a peaceful retreat away from the hustle and bustle.

Ready to experience a blend of comfort and convenience? Book your stay at Best Western Independence Kansas City now!

Important information:

Please note that 2 pets are allowed per room. Pets must be 30 lb (13 kg) or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 678 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
K
Kristy • solo_traveller • us
10
2026-09-16 • via Nuitee
M
Michael • family_with_children • us
6
It was ok
Pros:

Convenient location

Cons:

Hallways and rooms had either a pot smell or food smell. Wasn’t a big deal but would have been nice to have some kind of nice smell

2026-09-15 • via Nuitee
K
Keith • extended_group • us
9
2026-09-15 • via Nuitee
D
Donald • couple • us
10
2026-09-15 • via Nuitee
S
Sheila • solo_traveller • us
5
2026-09-09 • via Nuitee
A
Autumn • couple • us
10
Pros:

Everything

2026-09-02 • via Nuitee
S
Sandra • couple • us
2
2026-09-02 • via Nuitee
J
JOY L • extended_group • us
7
2026-08-30 • via Nuitee
L
Lucas • solo_traveller • us
10
2026-08-19 • via Nuitee
S
Sarah • couple • us
8
2026-08-14 • via Nuitee
G
gabino • family_with_children • us
8
Overall stay was good. Front desk gentleman could be more friendly and warm. Woman at front has better customer service
Pros:

Value for money
Clean
Breakfast

Cons:

Towels needed to be replaced very hard

2026-08-11 • via Nuitee
J
Juan Pablo • family_with_children • mx
7
2026-08-09 • via Nuitee
M
Marcelo • couple • ar
8
2026-08-08 • via Nuitee
J
James • extended_group • us
7
Pros:

Great location, friendly staff, pet friendly,

Cons:

We were on first floor, the room above sounded like they were square dancing!

2026-08-07 • via Nuitee
K
Kenia • family_with_children • us
5
The beds and breakfast were great. Staff was friendly. Bathrooms need a deep clean. If I request a non smoking room I sh
Pros:

The breakfast was great and the beds were comfortable.

Cons:

The bathroom needed a deep clean. There was mold and the grout was orange. The tub and floors really needed it too. The pool was cold. My kids were shaking from being cold while being in it. The room across from 325 was so noisy and their guests knocked on our door when were all in bed already. It was a bunch of teens. They were all smoking marijuana even though we asked for a non smoking room, the smell was very strong.

2026-08-03 • via Nuitee
J
Josta • solo_traveller • us
10
2026-08-02 • via Nuitee
S
Sara • solo_traveller • us
8
Pros:

The beds were comfy and the price was great!

Cons:

The pool was cold the kids got in but to cold for a heated pool.

2026-08-02 • via Nuitee
C
Charity • family_with_children • us
7
Pros:

The room was nice and the staff was pleasant.

Cons:

The pool heater did not work. We asked about it and was told it was working. It was not. The water was cold. My daughter couldn't swim due to her sensory needs. I choose hotels specifically for the pool for my autistic daughter. This may not be a big deal to many but it is a huge deal to us.

2026-07-25 • via Nuitee
B
Brian • solo_traveller • us
7
Decent stay, nothing fancy but not a horrible place.
Pros:

Good location, decent rooms

Cons:

Rooms were decent, nothing to write home about. The room smelled like sweat.

2026-07-24 • via Nuitee
I
Izabel • couple • us
10
2026-07-23 • via Nuitee