Best Western Independence Kansas City

Hotels
Best Western
8 (643 reviews)
18700 E. 37Th Terrace South , Independence , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Good location
Cons:
Dirty bathroom
Noisy hallways
Inconsistent temperature control

Categories

Cleanliness
6.83
Bathroom was quite dirty and overall housekeeping did a poor job.
Service
8.8
Staff was friendly and check-in was fast and easy.
Location
8.84
The hotel is conveniently located for visiting local attractions.
Room Quality
7.79
Room was clean and comfortable but had issues with maintaining temperature.
Amenities
7.32
The breakfast had a good variety but could have been better.
Value for Money
8.28
Standard quality for this hotel tier.
Food and Beverage
7.33
Breakfast needs improvement, should include bacon or sausage.
Overall Experience
8.8
Overall a good stay, would consider coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:53

Property Description

Welcome to Best Western Independence Kansas City, where comfort meets convenience!

Luxurious Amenities:
Indulge in our well-equipped rooms featuring a microwave and a small refrigerator, ensuring your stay is as comfortable as possible.

Delicious Dining Options:
Start your day right with a hearty buffet or savor a delicious American breakfast at our hotel, setting the perfect tone for a day of exploration.

Convenient Location:
Located just a short distance from Kansas City and Liberty, our hotel offers easy access to nearby attractions while providing a peaceful retreat away from the hustle and bustle.

Ready to experience a blend of comfort and convenience? Book your stay at Best Western Independence Kansas City now!

Important information:

Please note that 2 pets are allowed per room. Pets must be 30 lb (13 kg) or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 643 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
D
Danner family_with_children us
4
Hotel rooms and bathroom were old and dated. Needs to be updated
Pros:

Didn't offer much at all for breakfast. Sausage was not done.

Cons:

I didn't purchase anything extra it took a week to get my 100 dollar deposit back.

2026-06-01 via Nuitee
L
Les couple us
7
2026-05-31 via Nuitee
H
Humeira couple us
6
Not worth price when no attention to details
Pros:

Nice location

Cons:

A roasted chicken was left in the fridge from previous guests. When we informed the cleaning lady. She didn’t bother enough to confirm our room number and chicken was still there our entire stay. The blind didn’t go all the way down and room wasn’t dark enough.

2026-05-30 via Nuitee
F
Freeman solo_traveller us
10
Great night sleep!
Pros:

The atmosphere was clear. Everything was happily cleaned and the staff was 100% exceptional to. Any needs that I may have had. This place is Top notch!

Cons:

N/A

2026-05-29 via Nuitee
T
Tyler solo_traveller us
7
Decent stay
Pros:

Breakfast was decent. Biscuit, gravy, sausage, bag eggs, waffles, cereal, muffins, juice, yougurt and apples. The cleaniness was decent. I found hair in the room that didn't belong to me.

Cons:

I could hear other hotel guest in the halls and the parking lot. The guest in the parking lot were loud. They were having a party and kids were playing ball.

2026-05-29 via Nuitee
M
Merrilee MacLean solo_traveller us
8
2026-05-29 via Nuitee
M
Mary M couple us
10
2026-05-29 via Nuitee
R
Rebecca couple us
7
Pros:

I like the facilities and I thought it was a good bargain for my money. The beds were very comfortable.

Cons:

I have a complaint about parking. on Friday, when we arrived about 9 o’clock at night, there was no parking available. There were about six huge trucks that were parked incorrectly and took up six parking spaces. In addition to the one they were using. Then there were people sitting in Lawn chairs, partying in about three other parking spaces.
The next night we returned they had even more space is taken up with coolers and lawn chairs and that night they took up about 6 to 8 parking spaces. We drove around three times and finally didn’t find a parking spot. I thought this should not be allowed.

2026-05-25 via Nuitee
R
Richard couple us
9
2026-05-24 via Nuitee
S
Sandra couple us
10
2026-05-23 via Nuitee
S
Saylor couple us
4
Cons:

the noise of other guests and children arriving at midnight with no effort to keep noise to a minimum.

2026-05-21 via Nuitee
J
Juan couple us
10
2026-05-20 via Nuitee
A
Anastasia solo_traveller us
4
Pros:

It was clean, the beds weren't too bad they were a little hard. There was a lot of plugs around that I could work from the hotel. The breakfast was decent and it was a typical free breakfast.

Cons:

Our toilet was broken. The back of the toilet would overflow every time he flushed it and it took a while for someone to come and actually fix it. I did not like letting people in the room while I wasn't there and somebody messed with my belongings. I had a very specific way and my back was open and stuff was shuffled around.

2026-05-18 via Nuitee
A
Amanda family_with_children us
8
2026-05-18 via Nuitee
D
Dezshanae couple us
10
2026-05-18 via Nuitee
M
Mike couple us
8
Great stay
Pros:

Nice location

2026-05-17 via Nuitee
A
Andrii couple us
6
2026-05-17 via Nuitee
D
Denise couple us
10
Pros:

Clean and very quiet

2026-05-09 via Nuitee
D
Danielle couple us
10
Good
Pros:

Everything

Cons:

Everything

2026-05-07 via Nuitee
H
Hutchison solo_traveller us
5
2026-05-07 via Nuitee