SANA Reno Hotel

Hotels
•
SANA Hotels
8.4 (4156 reviews)
Av. Duque D'Ávila, 195/197 , Lisbon , PT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noise from adjacent rooms
Inadequate heating control
Insufficient amenities

Categories

Cleanliness
8.03
Several reviews highlighted cleanliness positively, but mentions of insufficient bathroom cleaning showed room for improvement.
Service
8.8
Most reviews mentioned helpful and friendly staff, although there was a specific complaint about reception not providing requested items.
Location
9.04
Frequent praise for proximity to attractions, public transport, and restaurants.
Room Quality
7.99
Rooms described as clean and comfortable, but issues with noise and temperature control were reported.
Amenities
7.92
Positive mentions of breakfast and Wi-Fi, but concerns about limited amenities like a kettle and no control over individual heating/cooling.
Value for Money
8.48
Overall good value as indicated by several guests, despite some minor complaints.
Food and Beverage
8.53
Breakfast received multiple compliments for variety and quality.
Overall Experience
8.4
General satisfaction expressed in many reviews, with a few concerns about noise and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern 3-Star Hotel with Rooftop Pool and Sauna

Convenient Location with Easy Access to Transportation

Located in the heart of Lisbon, SANA Reno Hotel offers a modern stay with a rooftop pool and sauna, just a short drive from the airport. With a Metro station right outside and walking distance to key landmarks and shopping centers, exploring the city is a breeze.

Comfortable Rooms and Family-Friendly Amenities

The hotel boasts comfortable rooms with convenient amenities, including connecting rooms for families. Guests can enjoy a buffet breakfast with fresh local products and order in-room service. The pool and lobby bar offer a relaxing spot for drinks and snacks.

Excellent Guest Services and Shuttle Service

With a 24-hour front desk, luggage storage, and room service, guests' needs are well taken care of. For added convenience, a shuttle service can be arranged for a fee. Experience a seamless stay at SANA Reno Hotel.

Important information:

Please note that a reservation of 10 or more rooms is considered a group reservation by the hotel.

Please note that, in this case, the hotel will charge 50% of the first night of the stay of each booked room on the credit card as a guarantee, 20 days before check-in. This amount is nonrefundable in case of cancelation.

One child from 0 to 3 years stays free of charge in a child's cot/crib.
One child from 4 to 8 years is charged EUR 20 per person per night in an extra bed.

One older child or adult is charged EUR 40 per person per night in an extra bed.

The maximum number of extra beds/children's cots permitted in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 4156 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 7.99
Amenities: 7.92
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.4
M
Marie Chantal • couple • ca
10
J ai fait un bon choix d hôtel
Pros:

L hôtel est très bien située une épicerie en face plein de restos le cortes inglés a deux minutes l’endroit où on prends le bus touristique. Belle chambre sans tapis lit confortable beau balcon avec une chaise longue et petite table et deux chaises frigo . Beau hall d’entré et que dire de la piscine sur le top de l hôtel au 8 ieme étage wow et les déjeuners était très bon et surtout les pastels
De nata un vrai délice merci

Cons:

Tout était bien

2026-09-18 • via Nuitee
J
Jozef • solo_traveller • sk
8
Pros:

Position of hotel in city, nice and clean, rooftop pool is nice benefit

Cons:

Breakfast was quite poor and monoyonous regarding the price for night per person and overall hotel standards.

2026-09-18 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-09-17 • via Nuitee
R
RICARDO • couple • br
8
Bom custo-beneficio.
Cons:

A limpeza do banheiro deixou a desejar. Foi ruim.

2026-09-17 • via Nuitee
S
Spomenka Savic • solo_traveller • no
9
Supert, supert 3-stjernes hotell
Pros:

Vennlighet og service, basseng. Forstår ikke hvorfor dette hotellet har kun 3 stjerner - ikke langt fra dette hotellet ligger 5-stjernes hoteller som ikke er bedre.

Cons:

Frokost kunne like gjerne ha større utvalg av matvarer.

2026-09-17 • via Nuitee
B
Bente • couple • dk
9
2026-09-17 • via Nuitee
Z
Zbigniew • solo_traveller • pl
5
Pros:

Lokalizacja

Cons:

Monotonne posiłki. Brak wyboru warzyw. Mały i ciemny pokój. Mała łazienka.

2026-09-17 • via Nuitee
E
Erica • solo_traveller • gb
10
Great stay
Pros:

The hotel was very clean and close to lots of cafe, restaurants and mall.

2026-09-16 • via Nuitee
E
Ella • couple • fi
9
2026-09-16 • via Nuitee
G
guntervb • solo_traveller • be
9
Q
Pros:

Locatie dicht bij metro station são sebastião.
Goed uitgebreid ontbijt.
Goed zwembad.

Cons:

Vanuit de kamer kon je het geluid op gang zeer goed meevolgen, ook het licht vanuit de gang kwam licht onder de deur uit. Waardoor je tijdens de nacht licht in de kamer had

2026-09-16 • via Nuitee
D
David • solo_traveller • gb
8
Great hotel - with a pool on the roof.
Pros:

We really enjoyed our stay here. The hotel room was very clean and comfortable, with great air-conditioning and a balcony. The pool on the roof was great too, plus a very nice breakfast.

The reception and bar staff were very friendly and helpful.

The hotel is within walking distance of the local Metro, a big shopping centre, and Parque Eduardo VII.

Highly recommend!

Cons:

Only a very small issue: the bathroom door wouldn't lock.

2026-09-16 • via Nuitee
L
Lisa • solo_traveller • fr
7
Bon séjour au Sana Reno
Pros:

L'emplacement dans la ville et le petit déjeuner assez achalandé pour un 3 étoiles. De façon générale un bon séjour dans cet hôtel. Le personnel était aussi sympathique.

Cons:

La propreté dans la chambre n'était pas top, les frais du parking s'élèvent à 20€ alors que l'endroit est exiguë et qu'il est très compliqué de rentrer dans cet espace et en sortir. La piscine est agréable mais pleine de monde en fin de journée donc il n'est pas toujours facile de trouver un transat.

2026-09-15 • via Nuitee
F
Franz • couple • ch
8
2026-09-15 • via Nuitee
O
Olajumoke • couple • gb
8
2026-09-15 • via Nuitee
R
Rafaelle • solo_traveller • fr
9
Un très bon hôtel
Pros:

- Le petit déjeuner et en particulier le jus d'orange pressé
- La literie très confortable
- la piscine
- le personnel
- proximité du métro pour se rendre dans le centre historique ou à l'aéroport par exemple

Cons:

- la chambre etait trop sombre et pas facile à aérer
- ça manquait des meubles/tablettes/ patère pour poser les affaires dans la salle de bain

2026-09-15 • via Nuitee
M
Mohammed • family_with_children • tr
8
Pros:

Los habitaciones y servicios bien, tranquilo, los personales muy joven y muy amable, hotel está bonito

Cons:

Parking está malo, para aparcar coche, tampoco no está incluído de servicio,

2026-09-14 • via Nuitee
K
Karen • solo_traveller • gb
8
Better than a 3star hotel
Pros:

Lovely hotel close to a fabulous shopping mall. The added bonus of the pool made our stay all the better.

2026-09-14 • via Nuitee
J
Jüri • couple • ee
10
One of the best 3 star hotels I have seen.
Pros:

Very good breakfast, nice pool, very clean and in good location.

2026-09-14 • via Nuitee
S
Sergio • solo_traveller • es
4
2026-09-14 • via Nuitee
M
Michèle Doxin-Larue • solo_traveller • fr
9
Bon Séjour à Lisbonne
Pros:

La chambre spacieuse et la literie confortable
La propreté
Le petit déjeuner avec des produits frais et variés très bon croissant (rare)
La piscine sympa pour la fin de la journée
Le quartier calme et ombragé
Restaurants locaux à côté de l'hôtel avec des bonnes spécialités portugaises notamment la morue Maria Peixera et Laurentina

Cons:

Le parking très difficile d'accès voir dangereux
Il faut surtout avoir une petite voiture
Personnel ne parle pas français
Salle de bain très petite avec la baignoire glissante
L'insonorisation reste légère

2026-09-13 • via Nuitee