SANA Reno Hotel

Hotels
•
SANA Hotels
8.4 (4111 reviews)
Av. Duque D'Ávila, 195/197 , Lisbon , pt
+351 21 313 5000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noise from adjacent rooms
Inadequate heating control
Insufficient amenities

Categories

Cleanliness
8.03
Several reviews highlighted cleanliness positively, but mentions of insufficient bathroom cleaning showed room for improvement.
Service
8.8
Most reviews mentioned helpful and friendly staff, although there was a specific complaint about reception not providing requested items.
Location
9.04
Frequent praise for proximity to attractions, public transport, and restaurants.
Room Quality
7.99
Rooms described as clean and comfortable, but issues with noise and temperature control were reported.
Amenities
7.92
Positive mentions of breakfast and Wi-Fi, but concerns about limited amenities like a kettle and no control over individual heating/cooling.
Value for Money
8.48
Overall good value as indicated by several guests, despite some minor complaints.
Food and Beverage
8.53
Breakfast received multiple compliments for variety and quality.
Overall Experience
8.4
General satisfaction expressed in many reviews, with a few concerns about noise and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern 3-Star Hotel with Rooftop Pool and Sauna

Convenient Location with Easy Access to Transportation

Located in the heart of Lisbon, SANA Reno Hotel offers a modern stay with a rooftop pool and sauna, just a short drive from the airport. With a Metro station right outside and walking distance to key landmarks and shopping centers, exploring the city is a breeze.

Comfortable Rooms and Family-Friendly Amenities

The hotel boasts comfortable rooms with convenient amenities, including connecting rooms for families. Guests can enjoy a buffet breakfast with fresh local products and order in-room service. The pool and lobby bar offer a relaxing spot for drinks and snacks.

Excellent Guest Services and Shuttle Service

With a 24-hour front desk, luggage storage, and room service, guests' needs are well taken care of. For added convenience, a shuttle service can be arranged for a fee. Experience a seamless stay at SANA Reno Hotel.

Important information:

Please note that a reservation of 10 or more rooms is considered a group reservation by the hotel.

Please note that, in this case, the hotel will charge 50% of the first night of the stay of each booked room on the credit card as a guarantee, 20 days before check-in. This amount is nonrefundable in case of cancelation.

One child from 0 to 3 years stays free of charge in a child's cot/crib.
One child from 4 to 8 years is charged EUR 20 per person per night in an extra bed.

One older child or adult is charged EUR 40 per person per night in an extra bed.

The maximum number of extra beds/children's cots permitted in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 4111 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 7.99
Amenities: 7.92
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.4
A
Audrey • couple • fr
9
Super emplacement, hôtel très propre, chambre très confortable.
Pros:

Emplacement, propreté, petit déjeuner

Cons:

Espace piscine un peu petit.

2026-08-15 • via Nuitee
W
Willy Santiana • solo_traveller • es
10
Pros:

La ubicación, las instalaciones y el servicio.

2026-08-15 • via Nuitee
M
Marlene • solo_traveller • fr
8
Pros:

L'hôtel est très propre, trés confortable, calme et bien placé .

Cons:

Il y a bien un parking sur place mais pas fait pour toutes les voitures, en colimaçon et très étroit.

2026-08-15 • via Nuitee
J
Joanna • solo_traveller • pl
9
Pros:

Czystość, basen na dachu, obfite śniadania

2026-08-15 • via Nuitee
K
Karolina • family_with_children • pl
9
2026-08-14 • via Nuitee
L
Louise • couple • ie
10
2026-08-14 • via Nuitee
L
Lene • solo_traveller • dk
10
2026-08-14 • via Nuitee
D
Douglas • solo_traveller • be
9
Zeer leuk
Pros:

De rustige locatie
De vriendelijke behulpzame medewerkers

Cons:

De kleine kamers

2026-08-14 • via Nuitee
N
nadege • solo_traveller • fr
9
Pros:

Super hotel. Près du métro et commerces

2026-08-13 • via Nuitee
I
Iryna • solo_traveller • ua
7
Pros:

Сподобався просторий номер, прибирання в номері щодня, рушники міняли щодня, чисто, персонал привітний

Cons:

Вигляд з вікна не дуже сподобався, номер по освітеленню темний, немає місця для сушіння одягу/купальника (в душі відсутня вентиляція)

2026-08-13 • via Nuitee
D
Duncan • extended_group • gb
10
Great stay great breakfast pool great
Pros:

Very clean

2026-08-13 • via Nuitee
S
Shalom • extended_group • il
9
אהבנו
Pros:

הכל השירות ארוחת הבוקר החדרים הניקיון
מושלם
צמוד למטרו הקו האדום

Cons:

כלום

2026-08-12 • via Nuitee
J
Jose Pedro • solo_traveller • es
10
El parking muy mejorable
Pros:

El personal

Cons:

El parking

2026-08-12 • via Nuitee
J
Joachim • couple • de
8
Tolles Hotel und super Frühstück
Pros:

Relativ gute Lage des Hotels

2026-08-12 • via Nuitee
N
Nileche • solo_traveller • gb
10
Pros:

Hotel muito tooop e acolhedor e a piscina super organizada e limpa

Cons:

5*

2026-08-12 • via Nuitee
G
Guillaume • family_with_children • fr
9
Séjour très agréable et confortable !
Pros:

Bon emplacement ( en face métro), excellent confort ( top matelas), piscine, personnel agréable

Cons:

Piscine trop chaude ( 33 e l’après midi)

2026-08-11 • via Nuitee
S
Shauna • couple • ie
9
Excellent hotel in Lisbon with everything you need.
Pros:

We really enjoyed the pool and being able to use it after exploring the city. The staff were very friendly and helpful. Excellent location, right next to the metro. Very tasty breakfast each morning. Would highly recommend this hotel.

Cons:

Nothing.

2026-08-10 • via Nuitee
N
Noelia • family_with_children • es
8
2026-08-10 • via Nuitee
M
Maia • solo_traveller • be
10
2026-08-10 • via Nuitee
J
John • solo_traveller • gb
9
Overall really good
Pros:

Clean and good quality

Cons:

My room happened to be under the swimming pool and was noisy.

2026-08-10 • via Nuitee