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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Grocery deliveries
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Directly across from CBS Studios, SureStay Hotel offers easy access to popular attractions like the Grove Shopping Mall and Farmer's Market.
Comfortable Accommodations
Guests can enjoy free daily continental breakfast, wireless internet access, and on-site parking during their stay.
Explore LA
With Beverly Hills and central Hollywood nearby, SureStay Hotel is the perfect base for exploring all that Los Angeles has to offer.
To book your stay at SureStay Hotel by Best Western Beverly Hills West LA, visit our website or call us today!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Good location (still need a car or uber to get to most places) but there are lots of restaurants and supermarkets in the area and The Grove is just round the corner. There are bus stops nearby which we used to get the metro to the crypto arena in less than an hour. Area feels safe which is very important. Bed and pillows comfy, aircon works well (but is a bit noisy), room was quiet most of the time, free parking (if spaces are not filled up and you have a small car). It was really nice to have a fridge and a microwave in the room! The man at the front desk was friendly when he checked us in.
Queen room was much smaller than it looked in the photos. Was not told about or offered any breakfast that I have now seen was meant to be included. Room smelled slightly weird, a bit like stale cigarettes and strong air freshener. Parking is limited (I think there is around 8-10 spaces) and you can only get in and out of the narrow/steep car park entrance if you have a compact car. Saw someone scratch up his car, and the wall is full of scratches! Also got dozens of mosquito bites in my 3 nights here as there are loads in the car park which then got into our room and our car which was not nice.
Clean
Very noisy from the traffic outside, plus the TV can NOT see any premium channels or connect our alexa or apple tv
Location
Grande chambre, proche bus
le mobilier est plus qu'ancien, un jour sans café ni thé, petit déjeuner au compte gouttes ;leger .... déçue pour un best western
Location, price and front desk courtesy.
Room quite small. Hardly space to move around. No chair to the desktop.
The rooms have been renovated and the beds are comfy. Location is close to Hollywood, and LACMA.
Driving out of the parking lot if you have a big SUV is quite challenging. The driveway to the underground parking is so tight, I barely fit and needed to maneuver my SUV several times. Otherwise, the hotel overall is clean and appears to have been renovated.
La situation géographique et les services
On m'a rajouté des frais imprévus et imaginaires, l'hôtel n'a pas remboursé et m'a ignoré. Attention, ne pas réserver dans cet hôtel
Location
Breakfast is a joke
L emplacement
Pas d'eau chaude, pas de café au petit déjeuner peu de propositions à part du pain
Rather than the typical Best Western experience we expected, this SureStay property is more of a low-end motel. On checkin, there was no soap in the room and only one roll of toilet paper. The room is very basic; no closet (hangers on the wall), though there is a refrigerator, microwave and coffee maker. Bedside light and outlets were non-functional on one side. Toilet is uncomfortably low. Shower floor very slippery with no texture, bathmat or bar for holding. There is no shower shelf for soap or shampoo. Included breakfast very basic - Waffle maker, cereal and breads, yogurt, coffee and apples, and some orange liquid masquerading as OJ. On our last morning, there were no waffles or yogurt - we were told there was total turnover in staff overnight, so they didn't know how to restock breakfast room. Free parking is nice perk, but exit through the extremely narrow ramp is difficult for most cars. The walls are notably scraped up by many previous attempts. Positives: comfortable bed, good A/C and good neighborhood to walk. We will not be staying again on our return to LA.
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