SureStay Hotel by Best Western Beverly Hills West LA

Hotels
SureStay Hotel by Best Western
6.9 (785 reviews)
7721 Beverly Blvd , Los Angeles , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Pest issues in rooms
Limited parking

Categories

Cleanliness
5.61
Multiple cleanliness issues mentioned, including cockroaches and bed bugs.
Service
8.08
Support issues reported, but some positive mentions of the staff.
Location
8.62
Convenient location near museums and shopping, but concerns about safety.
Room Quality
5.57
Room size issues and pest problems reported.
Amenities
7.6
Basic amenities offered, but breakfast choice noted as limited.
Value for Money
6.56
Concerns about price point versus quality and condition.
Food and Beverage
6.11
Breakfast was described as horrible and lacking variety.
Overall Experience
7.08
Mixed experiences with significant issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:11

Property Description

Convenient Location
Directly across from CBS Studios, SureStay Hotel offers easy access to popular attractions like the Grove Shopping Mall and Farmer's Market.

Comfortable Accommodations
Guests can enjoy free daily continental breakfast, wireless internet access, and on-site parking during their stay.

Explore LA
With Beverly Hills and central Hollywood nearby, SureStay Hotel is the perfect base for exploring all that Los Angeles has to offer.

To book your stay at SureStay Hotel by Best Western Beverly Hills West LA, visit our website or call us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.9
Based on 785 reviews
Cleanliness: 5.61
Service: 8.08
Location: 8.62
Room Quality: 5.57
Amenities: 7.6
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 7.08
L
Luisa couple it
7
2026-08-07 via Nuitee
A
Anne solo_traveller fr
3
Pros:

L emplacement

Cons:

Pas d'eau chaude, pas de café au petit déjeuner peu de propositions à part du pain

2026-08-05 via Nuitee
C
Civar couple us
10
2026-08-04 via Nuitee
N
Nicolas solo_traveller fr
9
2026-08-02 via Nuitee
R
Robin couple at
8
2026-07-15 via Nuitee
M
Michel couple br
9
2026-07-08 via Nuitee
G
Guide19245465490 Couples Scottsdale, Arizona
4
Disappointing Best Western experience
Pros:

Rather than the typical Best Western experience we expected, this SureStay property is more of a low-end motel. On checkin, there was no soap in the room and only one roll of toilet paper. The room is very basic; no closet (hangers on the wall), though there is a refrigerator, microwave and coffee maker. Bedside light and outlets were non-functional on one side. Toilet is uncomfortably low. Shower floor very slippery with no texture, bathmat or bar for holding. There is no shower shelf for soap or shampoo. Included breakfast very basic - Waffle maker, cereal and breads, yogurt, coffee and apples, and some orange liquid masquerading as OJ. On our last morning, there were no waffles or yogurt - we were told there was total turnover in staff overnight, so they didn't know how to restock breakfast room. Free parking is nice perk, but exit through the extremely narrow ramp is difficult for most cars. The walls are notably scraped up by many previous attempts. Positives: comfortable bed, good A/C and good neighborhood to walk. We will not be staying again on our return to LA.

2026-07-03 via Tripadvisor
D
David extended_group au
7
2026-07-02 via Nuitee
J
Jeshe couple ph
7
2026-06-28 via Nuitee
S
S9861OGdaled Family
10
Very accommodating staff
Pros:

Nice rooms and very accommodating staff. Having arrived at the hotel earlier than usual, we asked if we can leave our luggage at the counter. Ms Bridgette Joy instead gave us a room earlier than the usual check in time. The hotel is also near most tourist sites and malls. Price is also reasonable.

2026-06-22 via Tripadvisor
L
Lubica extended_group sk
4
2026-06-04 via Nuitee
L
Linda couple us
10
2026-05-28 via Nuitee
M
Massoud couple br
7
Best location, with a good price.
Pros:

The location is amazing! Near by the groove, erewhow, pharmacies, whole foods, traders joe. All of it are in a simple walk distance.

Cons:

It could be more modern, in furniture most.

2026-05-27 via Nuitee
D
David solo_traveller be
5
2026-05-21 via Nuitee
F
franco solo_traveller il
10
Pros:

Good value for money, close to a lot of different shops. Great and affordable place 😄

2026-05-06 via Nuitee
M
Melissa solo_traveller pe
9
En
Pros:

Me gustó que era un lugar cómodo, seguro y accesible.

Cons:

No me gustó que los equipos dentro de las habitaciones hacen ruido.

2026-05-05 via Nuitee
F
Florence solo_traveller fr
8
Pros:

Emplacement idéal, propre, accueil et personnel satisfaisant. Salle de breakfast extérieur très bien aménagée. Mobilier défectueux. Dommage.

Cons:

Le mobilier de la chambre 116 défectueux

2026-04-27 via Nuitee
M
Maureen couple fr
5
Premier prix
Pros:

L’emplacement proche de toutes nos visites
Les gaufres au petit dej.

Cons:

Le bruit ! On entend tout ce qu’il se passe dans les autres chambres.

2026-04-27 via Nuitee
T
Tjasa Krajnc solo_traveller si
8
2026-04-26 via Nuitee
B
Björn couple se
6
2026-04-18 via Nuitee