Gem Strathmore Hotel

Hotels
7.6 (3883 reviews)
41 Queens Gate Gardens , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Good location
Clean room
Friendly staff
Cons:
Small room
Inadequate lift
Breakfast not included

Categories

Cleanliness
7.09
Good cleanliness but small bathroom and inadequate shower facilities mentioned.
Service
8.56
Staff were generally friendly and accommodating, contributing positively to the experience.
Location
9.1
Excellent location with close access to public transport, museums, and parks.
Room Quality
7.26
Rooms were often described as small and some issues with room assignments reported.
Amenities
6.58
Pool and lift inadequacies noted, but tea/coffee facilities were a positive.
Value for Money
8.04
Generally deemed good value, especially with promotional pricing.
Food and Beverage
6.59
Cooked breakfast not included in most stays; guests would have preferred inclusion.
Overall Experience
7.56
Overall experience was satisfactory with notable location benefits but several areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious Victorian Charm
Located in the heart of Kensington, the Gem Strathmore Hotel offers a blend of history and modern luxury. Each room is equipped with free WiFi and an LCD TV, with some featuring a cosy seating area and a marble bathroom.

Fine Dining Experience
Indulge in exquisite dining at the elegant Earls Restaurant, offering a modern British menu, or enjoy classic cocktails and afternoon teas at the Glamis Bar, known for its original chandeliers and grand fireplace.

Prime Location
Conveniently situated just 300 meters from Gloucester Road Underground Station, the hotel is a short walk from iconic attractions like the Natural History Museum and vibrant Knightsbridge. Experience the best of London from the comfort of Gem Strathmore Hotel.

Important information:

Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodations cost.

Guests are required to show a photo identification and credit card upon check-in.

When booking a rate with breakfast included, please note this will be an English Breakfast.

Please note different terms and conditions will apply to group bookings for more than 5 rooms. The property will contact the guest following their reservation.

Special requests are subject to availability and additional charges may apply.

Guests with children please note that only one crib is available on request.

The hotel will pre-authorize the first night of the stay for the credit-card holder. If the credit-card is not authorized with the amount, the hotel reserves the right to release the booking.

Guests booking a rate with breakfast included will be served an English breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 3883 reviews
Cleanliness: 7.09
Service: 8.56
Location: 9.1
Room Quality: 7.26
Amenities: 6.58
Value for Money: 8.04
Food and Beverage: 6.59
Overall Experience: 7.56
R
RASHED couple ae
5
Friendly staff, but the hotel is old and the rooms need improvement.
Pros:

The reception staff were friendly and welcoming.

Cons:

The hotel is quite old and the room was very small. There was also no air conditioning, which made the stay uncomfortable.

2026-08-08 via Nuitee
M
m solo_traveller nl
4
2026-08-08 via Nuitee
J
Justin couple gb
7
Lovely building great history about it, ideal location for natural history museum. Bar was very expensive and the rooms
Pros:

Lovely building

Cons:

Rooms were very small

2026-08-07 via Nuitee
S
Sarah couple gb
7
2026-08-06 via Nuitee
J
John couple gb
7
2026-08-06 via Nuitee
K
Kerry family_with_children gb
7
2026-08-06 via Nuitee
J
joanna solo_traveller gb
7
Pros:

Quiet location but very central , nice old building, comfy actaul double, not 2 singles pushed together.

Cons:

I though there was a bath, but juts a shower, room on the 5th floor had a high window, it was ugly just at head height so you couldn't really look out much.

2026-08-06 via Nuitee
D
Daniel extended_group gb
7
2026-08-06 via Nuitee
C
Carla solo_traveller gb
8
Beautiful building in South Kensington
Pros:

The position was very convenient. The building is beautiful, and the staff very helpful. Breakfast was good.

Cons:

The room was clean, but very small and with no a/c.

2026-08-05 via Nuitee
J
Julie couple gb
8
2026-08-05 via Nuitee
R
Rosemary couple gb
7
Pros:

Great location

Cons:

Not the best bed hard pillows and tiny room with no aircom. Normally this wouldn’t be a problem but it was unbearably hot when we stayed very expensive breakfast

2026-08-05 via Nuitee
S
Silke couple de
7
2026-08-04 via Nuitee
D
donatella couple it
8
2026-08-04 via Nuitee
R
Robert family_with_children at
8
Sehr gutes Hotel in gute Gegend mit super Anbindung
Pros:

Sehr gute Lage in Spazierweite des naturhistorischen Museums, U Bahn Station Gloucester Road in 3 min. Zimmer für eine Familie groß genug.

Cons:

Das Bad ist sehr klein und lässt zwei Personen gleichzeitig nicht zu. Es gibt keine Klimaanlage, nur Ventilatoren. Bei uns war es heiß in London

2026-08-03 via Nuitee
C
Christina solo_traveller gb
9
Pros:

Staff were friendly and helpful. Great location. Comfortable room. Lovely decor throughout hotel.
Good breakfast.

Cons:

Some noise from outside during night but this is out of Hotels hands.

2026-08-03 via Nuitee
V
Victoria couple gb
8
2026-08-03 via Nuitee
M
Marina solo_traveller fr
9
2026-08-02 via Nuitee
J
Jacqueline couple gb
10
2026-08-02 via Nuitee
B
Burak solo_traveller tr
8
2026-08-02 via Nuitee
M
MSalameh Business Kathmandu, Kathmandu Valley, Bagmati Zone, Central Region
2
Disappointing Stay – Tiny, Dirty Room.
Pros:

The room was unbelievably small—fine if you’re one foot tall, but definitely not comfortable for a normal stay. The shower, toilet, and room were all dirty, with dust everywhere. Even the bed had visible marks, which was very disappointing.

If you’re looking for a comfortable stay in London, I honestly wouldn’t recommend booking this hotel based on my experience so far.

I haven’t tried the breakfast yet, so I’ll reserve judgment on that until tomorrow.

2026-07-27 via Tripadvisor