Holiday Inn Express & Suites Alcoa Knoxville Airport by IHG

Hotels
•
Holiday Inn Express
8.6 (468 reviews)
130 Associates Boulevard , Alcoa , US
+1 865-981-9008

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Variety of breakfast options
Cons:
High prices during events
Issues with cleanliness in some areas
Inconsistent housekeeping

Categories

Cleanliness
7.86
Mixed reviews on cleanliness with some reports of stains and issues with towels.
Service
9.33
Staff was friendly and attentive, especially noted by multiple guests.
Location
8.87
Convenient location with easy access to the airport and nearby amenities.
Room Quality
8.32
Rooms noted as clean with comfortable beds, though some dated amenities exist.
Amenities
8.85
Adequate amenities, with good breakfast options and drive-up access.
Value for Money
7.81
Criticism of high pricing during events; perceived as overpriced by some guests.
Food and Beverage
8.86
Positive comments on breakfast quality and variety.
Overall Experience
8.93
General sentiment leans positive with several guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 18:27

Property Description

Convenient Location and Shuttle Service
Located just 14 miles from downtown Knoxville, Tennessee, the Alcoa Knoxville Airport Holiday Inn Express offers free shuttle service to and from McGhee Tyson Airport, making travel a breeze.

Modern Amenities and Comfortable Rooms
Enjoy a relaxing stay in warmly colored rooms featuring blackout curtains, dark hardwood furniture, and in-room Wi-Fi. Watch your favorite shows on cable TV or stay productive at the spacious desk with an ergonomic chair.

Fitness and Business Facilities
Stay active in the indoor pool and well-equipped gym with cardio machines and TVs. Take advantage of the business center with computers and printers. Start your day right with a delicious continental breakfast.

Book your stay at Holiday Inn Express Hotel & Suites Alcoa Knoxville Airport now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.6
Based on 468 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
T
Thomas • family_with_children • us
7
I really liked this hotel but I do believe they need to keep up with safety better.
Pros:

This holiday inn was perfect for us with our budget and everything we needed. The staff was friendly and breakfast was wonderful.

Cons:

My biggest problem was safety! I have two young children and as carried things in I figured it would be a pain because we would have to keep using our keys to unlock doors which is okay because it keeps us safe but unfortunately NO door that went to the outside locked! While that was great bring things in it didn’t sit right with me when it was time to sleep so we put a chair against the door but still we didn’t get much sleep. Thankfully nothing happened but it was a big safety concern.

2026-10-11 • via Nuitee
K
Kevin • solo_traveller • us
5
Pros:

Location was great.

Cons:

One staff member was awful she was very rude and couldn't comply with any request I had. There was one young man who was very friendly and helped me check in he was great.

2026-08-17 • via Nuitee
R
Roger • couple • us
10
Pros:

Location and breakfast were great. the only thing that would be great is it would be nice to have a few more places outside to rest and relax.

2026-08-08 • via Nuitee
A
Alice • couple • us
9
2026-08-06 • via Nuitee
D
David • family_with_children • us
10
Very friendly and helpful staff. Facilities were also very clean.
Pros:

Location and non-smoking policy. Great breakfast too!

2026-08-05 • via Nuitee
H
Heather • couple • us
10
Pros:

I loved the location.

Cons:

There was nothing that I did not like about the property.

2026-08-05 • via Nuitee
B
BRIAN • couple • us
9
2026-07-20 • via Nuitee
H
Hope • solo_traveller • us
10
2026-06-23 • via Nuitee
B
Bogle • extended_group • us
10
Pros:

The staff was exceptionally kind

Cons:

The hallway carpets could use replacing

2026-06-22 • via Nuitee
K
Kimberly • couple • us
8
Pros:

Breakfast was amazing

2026-06-15 • via Nuitee
L
Lesa • couple • us
10
2026-05-31 • via Nuitee
T
Tiffany • solo_traveller • us
10
I would definitely recommend great service
2026-05-21 • via Nuitee
C
Courtney • couple • us
10
2026-05-06 • via Nuitee
A
amanda • family_with_children • us
9
2026-05-02 • via Nuitee
M
Michael • couple • us
8
Pros:

Breakfast was great! Very delicious.

Cons:

There were no waffles for breakfast. Bathtub drained slowly.

2026-04-29 • via Nuitee
S
Sonya • couple • us
10
2026-04-18 • via Nuitee
D
dave • solo_traveller • us
6
2026-04-13 • via Nuitee
D
Doug • couple • us
7
2026-04-08 • via Nuitee
P
Perry • solo_traveller • us
9
2026-04-05 • via Nuitee
M
Michael • couple • us
7
We were attending a wedding at RT Lodge and this was in great proximity to the venue. We paid $185 for the room plus p
Pros:

Dog friendly

Cons:

We requested an early arrival and when we arrived late (at the 3:00 check in time) our room was not ready. We were panicked bc we were trying to get to a wedding. Also, the carpet in the room had a large stain.

2026-03-30 • via Nuitee