Hotel De Anza

Hotels
•
IHG
233 W Santa Clara St, San Jose, California, 95113 , San Jose , US
1-4082861000

listing image 1
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Pets allowed

Facilities

Elevator
ATM/banking
Conference space
Golfing nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Express check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Inconsistent room quality
Valet service issues
High parking fees

Categories

Cleanliness
7.63
Some reviews noted cleanliness issues, such as unkempt common areas and unsatisfactory room conditions.
Service
8.6
Friendly and helpful staff were frequently mentioned, though some service issues were reported.
Location
8.64
Conveniently located near the SAP center, making it ideal for events.
Room Quality
7.09
Several mentions of small room sizes and outdated decor affected the overall perception.
Amenities
8.62
Positive sentiment regarding available amenities, but additional valet parking staff were suggested.
Value for Money
8.58
Considered good value by some guests despite parking fees.
Food and Beverage
8.33
Restaurant was under construction, limiting options during the stay.
Overall Experience
8.1
Mixed feelings, with both great experiences and significant frustrations reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:56

Property Description

Luxurious Accommodations
Indulge in the premium bedding and designer toiletries in our 100 guestrooms, each equipped with complimentary wireless internet and flat-screen TVs.
Exciting Amenities
Unwind at the bar/lounge, stay productive in the business center, and host events in our spacious conference facilities.
Prime Location
Conveniently situated near attractions like San Pedro Square and the San Jose Museum of Art, with the airport just a short drive away.
Book your stay at Hotel De Anza, a Destination by Hyatt Hotel for an unforgettable experience in the heart of San Jose!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.1
D
Dehong • family
10
Pros:

Overall excellent, the front desk staffs are amazing! We experienced the alarm errors which I believe are not usual

2025-10-13 • via Nuitee
A
Andrew • family
2
Pros:

TVs didn’t work, staff didn’t care. Pretended they didn’t know what was happening. Had a family member stay the same night, same problem, same lame excuses. Complained to the front desk on 2 occasions shortly after I arrived and again later in the evening after they were suppose to fix while I was out. Nothing done at all. Complained again at check out and the CSR said I needed to email the manager, it was Sunday and they were not working and No one was on staff that could help, hmmm seems strange. Sent 2 emails & called with No response. Guess now they get a negative review and I will never stay there again. In a competitive Downtown SJ hotel market, they should try better and try harder.

2025-10-12 • via Nuitee
J
Jonell • family
10
Pros:

It was less then a 10 min walk to the SAP center

2025-10-12 • via Nuitee
J
Jean
10
Pros:

Clean room and friendly staff. However, more valet parking attendants would have made the experience a little more smoother.

2025-10-11 • via Nuitee
E
EJ • family
10
Pros:

Doesn't disappoint.

2025-10-10 • via Nuitee
L
Liliana • family
10
Pros:

It was my first time here and I will for sure be coming back! It was clean and tidy. The staff were very helpful!

2025-10-10 • via Nuitee
C
Clayton
10
Pros:

Came for a Sharks hockey game. Very convenient location.

2025-10-10 • via Nuitee
J
James
10
Pros:

Great service

2025-10-09 • via Nuitee
C
Chad
2
Pros:

The room is a size of a walk-in closet. They charge almost $50 to park your vehicle. The elevator I took up to my room looks like it has them in wiped down in months. The reception lady was nice but this facility doesn’t have parking that’s easily accessible. Luckily I’m in a rental car so I really don’t care but I have to park on the street while I was parking. There homeless people walking down the sidewalk being fairly aggressive definitely not a place. I would spend another night if I hadn’t prepaid for it I would’ve walked away.

2025-10-07 • via Nuitee
D
David
8
Pros:

It was clean and quiet

2025-10-07 • via Nuitee
D
DavID
10
Pros:

Great location love the hotel

2025-10-07 • via Nuitee
S
Sasha
10
Pros:

Great location

2025-10-06 • via Nuitee
M
Martin
10
Pros:

Yes

2025-10-06 • via Nuitee
S
Sophia
4
Pros:

Party hotel

2025-10-06 • via Nuitee
G
Gerardo • partner
8
Pros:

Clean room and friendly staff.

2025-10-05 • via Nuitee
E
Emilio
10
Pros:

It was a great experience

2025-09-29 • via Nuitee
V
Vartan
10
Pros:

Great

2025-09-28 • via Nuitee
S
Sonia • friends
8
Pros:

Loud AC unit, bathroom/shower needs remodeling.

2025-09-28 • via Nuitee
J
Jessica
6
Pros:

Room very small and outdated

2025-09-28 • via Nuitee
J
Julia • friends
8
Pros:

the AC barely worked so it was hot, but it was a nice room

2025-09-26 • via Nuitee