Embassy Suites Newark - Wilmington/South

Hotels
•
Embassy Suites Hotels
8.1 (917 reviews)
654 South College Avenue , Newark , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Extensive breakfast buffet
Friendly staff
Cons:
Cleanliness issues
High price compared to quality

Categories

Cleanliness
7.54
Several comments indicated issues with cleanliness, such as dirty curtains and unclean bathrooms.
Service
8.81
Guests consistently praised the friendliness and helpfulness of the staff.
Location
8.55
The hotel’s location was noted as convenient, but not universally highlighted.
Room Quality
7
Reviews mentioned outdated rooms and issues like noise from neighboring rooms.
Amenities
8.53
Guests enjoyed various amenities, such as breakfast and happy hour offerings.
Value for Money
7.49
Some guests felt the price was high for the quality received.
Food and Beverage
8.84
The breakfast was frequently described as exceptional with a good range of options.
Overall Experience
8.01
Overall, guests expressed mixed feelings, but several aspects were positively highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Spacious 2-Room Suites: Enjoy the comfort of spacious 2-room suites at our hotel, perfect for families or extended stays.

Convenient Location: Situated across from the University of Delaware and near motorway I-95, our hotel provides easy access to popular attractions like Delaware Park Racetrack and Casino.

Free Amenities: Benefit from free WIFI, evening reception, parking, and a cooked-to-order breakfast during your stay at the Embassy Suites Newark-Wilmington/South.

Book your stay now at the Embassy Suites Newark-Wilmington/South for a convenient and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.1
Based on 917 reviews
Cleanliness: 7.54
Service: 8.81
Location: 8.55
Room Quality: 7
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 8.84
Overall Experience: 8.01
L
Lindsay • family_with_children • us
10
2026-09-14 • via Nuitee
M
Megan • family_with_children • us
9
Wonderful stay would stay again and recommend to others to stay here
Pros:

Delicious breakfast, awesome cocktail hour, well maintained, Friendly staff, great amenities

Cons:

Some cosmetic issues in the rooms

2026-09-14 • via Nuitee
M
Melvina • couple • us
10
Pros:

everything was good the room number 350 the rug was wet i think the refrigerator is broken you may want to check that out

2026-09-14 • via Nuitee
H
Heather • couple • us
10
Pros:

Very nice setup. Decent size rooms.

Cons:

N/A

2026-09-13 • via Nuitee
E
ellis • solo_traveller • us
7
Pros:

It's a room we had this big comfortable
Play some people were very friendly

Cons:

Need to update your AC units.
Didn't get cold enough in the room for me or my girl

2026-09-11 • via Nuitee
P
Peggy • solo_traveller • us
8
2026-09-07 • via Nuitee
M
Maribel • solo_traveller • us
10
Pros:

Staff was very friendly

2026-09-07 • via Nuitee
R
Rhian • family_with_children • gb
6
Convenient and good value for money but dated and staff not proactive with complaints
Pros:

Convenient location, clean, large room with plenty of space. Friendly reception staff. Reasonable breakfast selection including omelet station.

Cons:

Room is dated with very soft beds. Bathroom was clean but dated with cracks in wall. We had a problem on one night as the adjacent room seemed to have a number of teenagers sleeping in the room. My feeling was the parents were in one room and the teenagers were allowed to share a separate room. There were groups of children running past our room, banging on the door/window of the room next door, this started at 7pm and went on til midnight. The door on the room next door was left open with the security nib "out" so that people could come and go without a card. The door banged loudly every time someone entered or exited. Intermittently through the evening someone was bouncing a ball off the adjoining wall between the apartments. I went out at one point and asked them to keep the noise down but that had no effect. I then went to the reception area to complain about the noise and ask if they could speak to the parents. I saw the receptionist approach a group of adults who were sitting in the foyer but this had no effect on the teenagers and I did not see any parents/staff intervening.

2026-09-04 • via Nuitee
N
Natia • solo_traveller • us
3
Find another location
Pros:

Quiet

Cons:

Out dated not a 4 star hotel for sure

2026-09-02 • via Nuitee
K
Kathy • couple • us
1
2026-09-01 • via Nuitee
Y
Yolanda • solo_traveller • us
4
2026-08-30 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-08-30 • via Nuitee
C
Charisma • couple • us
10
2026-08-29 • via Nuitee
E
Eileen • couple • us
10
We’ve stayed before and were very glad to be back!
Pros:

I was very happy that they put me right near the elevators as I requested!

2026-08-26 • via Nuitee
L
Logan • extended_group • us
10
2026-08-25 • via Nuitee
T
Todd • couple • us
8
Location and price was really good.
Pros:

Location was down the street from UDEL...perfect for move-in weekend! Spacious bedroom and living room...both with their own TVs.

Cons:

Overall cleanliness could have been better. Drapes had dried dirt/grease on them. Toilet seat hinges should be cleaned with the rest of the toilet. Some ceiling/wall cracks need obvious repair.

2026-08-24 • via Nuitee
S
Sofia • solo_traveller • ch
3
Pros:

Nothing

Cons:

Room was not clean and the staff at reception was super unfriendly. This hotel is not 4 stars.

2026-08-24 • via Nuitee
V
VINCENT • couple • us
9
it was good a stay without any problem
Pros:

The breakfast was good and the location perfect

Cons:

none

2026-08-24 • via Nuitee
N
Norman • family_with_children • us
5
Pros:

Returned to the hotel after 10 day vacation drove from NC/ MA

Cons:

I was staying at the hotel with my parents two rooms same floor. We got in at 6pm and were on the road by 11. At 9:30am the next morning a cleaning person opened my door after excessive knocking asking when I was leaving. I don’t understand why before check out at 11am we need to go into a persons room to ask when they will leave. They did the same thing to my parents next door. A huge invasion of privacy, if I was down at breakfast would they have just started packing my stuff for me? I was really disturbed by the lack of security and when I tried to explain to the employee I found she didn’t speak English.

2026-08-23 • via Nuitee
G
Gabriela • extended_group • ar
8
Pros:

See below.

Cons:

I have celiac disease, and although the hotel offered options, the staff is not adequately trained.
When I asked about the hot food, they were certain the eggs and potatoes were gluten-free, but they were unsure about other items, such as the sausages.
As for the gluten-free bread, it was kept separate but lacked its own dedicated tongs; I even saw a staff member using the same pair of tongs to handle both the gluten-containing and gluten-free bread. Seeing that, I decided not to eat any bread, as I have a severe allergy and must avoid cross-contamination.

2026-08-22 • via Nuitee