Marriott's Ocean Pointe

Hotels
•
Marriott Vacation Club
8.5 (301 reviews)
71 South Ocean Avenue , Palm Beach Shores , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Tristan mentioned)
Excellent customer service
Beautiful oceanfront/location
Some guests reported clean rooms
General praise: 'Amazing', 'Beautiful', 'Grandioso'
Cons:
Housekeeping not performed / trash bags left in room
Room cleanliness inconsistent
Needs more kids' activities
Constant hum/noise from pool area
At least one guest said they would not return

Categories

Cleanliness
6
Mixed but concerning: at least one guest reports no housekeeping and trash left in the room, while another guest described the room as clean. Overall leans negative due to reports of missed cleaning.
Service
9.5
Strong positive sentiment: multiple mentions of excellent customer service and specific praise for staff member Tristan; staff described as very kind and smiling.
Location
9.5
Positive: oceanfront/ocean described as beautiful and the host accommodated an oceanfront request, indicating a strong location appeal.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
7
Some shortcomings noted: guests asked for more kids' activities and reported a constant hum from the pool area affecting comfort.
Value for Money
9.5
Standard quality for this hotel tier.
Food and Beverage
9.5
Standard quality for this hotel tier.
Overall Experience
8.5
Mixed overall: excellent service and location repeatedly praised, but cleanliness and certain amenity issues (housekeeping, pool noise, limited kids' activities) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:13

Property Description

Luxurious Accommodations: Each room at Marriott’s Ocean Pointe is elegantly furnished and equipped with modern amenities, including Cable TV and a microwave.

Abundant Recreational Facilities: Guests can indulge in the resort's 3 heated pools, sauna, hot tub, fitness center, game room, and tennis court.

Convenient Location and Services: Situated on Singer Island near Clematis Street, the resort offers free on-site parking and is just a short drive from Palm Beach Airport.

Book your stay at Marriott’s Ocean Pointe now to experience luxury and relaxation at its finest!

Important information:

South Florida's Turtle Season runs from March 1 to October 31. Please close your blackout drapes in all oceanfront villas before 21:00 and refrain from using artificial lighting at the beach after sunset to protect the local wildlife.

Parking is available for 3 vehicles per reservation at USD 25 plus tax per day, per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Sep 10, 2026 until Sat, Oct 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PBI

Location

Guest Reviews

8.5
Based on 301 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 7
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 8.5
M
Mervil • couple • us
10
2026-09-16 • via Nuitee
J
joaquin • couple • cl
9
Pros:

Mencionar a Tristan, que estaba en el front desk, muy buena atencion de su parte

2026-09-11 • via Nuitee
A
Anidza • couple • us
3
2026-09-08 • via Nuitee
J
Janett • extended_group • us
10
Pros:

Todo perfecto y excepcional

2026-09-04 • via Nuitee
D
Durbin • extended_group • us
10
2026-09-03 • via Nuitee
S
Stephanie • family_with_children • us
5
Good, not great.
Pros:

The location is nice and the private beach is a plus. It was convenient to walk to a nearby shopping area.

Cons:

Check in time is 4pm yet our room was not ready on time so that was very inconvenient.

The property was undergoing a lot of maintenance, which I found surprising for August instead of off-season. We also were notified that work had to be done in our rooms anytime between 9-5 (caulking in showers, TV box replacement) and could not be avoided.

Staff around the property (maintenance, cleaners) were not very friendly. They had a tendency to stare without saying hello or being polite in any way.

2026-09-02 • via Nuitee
J
Jenny • family_with_children • us
7
It was good.
Pros:

I liked the location, beach, the activities for the kids and the staff. Except for the one guy who told me he would "waive" my parking fee's if i gave him a tip. Turns out you can wave the parking fee's without giving a tip. He hustled me $80.00.

Cons:

The towels are very rough, the beds and pillows were super uncomfortable.

2026-09-01 • via Nuitee
F
Francis • family_with_children • us
8
2026-09-01 • via Nuitee
R
Raul • family_with_children • us
10
Súper excelente
Pros:

Todo excelente

2026-08-31 • via Nuitee
C
Castro González • extended_group • us
10
Bien
Pros:

Todo

Cons:

Todo

2026-08-30 • via Nuitee
M
MELVA MARIA • extended_group • co
10
Excelente
Pros:

Todo
Excelentes instalaciones
Lujoso cómodo agradable

Cons:

Todo nos gustó

2026-08-25 • via Nuitee
C
Carlos A • family_with_children • us
10
2026-08-22 • via Nuitee
K
Kaya_Jenifer • solo_traveller • pe
8
No volvería
Pros:

La atención del personal, en especial Tristan, muy amable y siempre con una sonrisa.

Cons:

No hicieron limpieza de la habitación, te dejan bolsas de basura y no limpian la habitación. Terrible. Esperaba un poco más

2026-08-08 • via Nuitee
D
Dina • solo_traveller • us
10
2026-07-24 • via Nuitee
S
Schoolman • solo_traveller • us
10
Pros:

Amazing

2026-07-24 • via Nuitee
M
Martin • family_with_children • sk
10
2026-07-16 • via Nuitee
E
Edward • couple • us
10
2026-07-14 • via Nuitee
U
ursula • family_with_children • us
7
Beautiful
Pros:

Customer services the best

Cons:

Needs more fun activities for the kids

2026-07-07 • via Nuitee
K
Kathryn • solo_traveller • us
6
We do a family trip every year, this was the first time here. I did pass for ocean front , although they did accommodate
Pros:

It was clean, the ocean was beautiful

Cons:

There was a constant hum that came from the pool

2026-06-22 • via Nuitee
J
Johana • solo_traveller • us
10
Pros:

Grandioso

Cons:

Like

2026-05-03 • via Nuitee