Porto Palácio Hotel by The Editory

Hotels
8.5 (5447 reviews)
Avenida da Boavista, 1269 , Porto , PT
+351 22 608 6600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Excellent breakfast
Good location
Cons:
Cleanliness issues
Limited amenities for 5-star standards

Categories

Cleanliness
7.89
Several mentions of cleanliness issues, including concerns about the carpet and water leakage.
Service
9.36
Most reviews highlight friendly and attentive staff, ensuring a good service experience.
Location
8.9
Convenient location with easy access to the city center noted positively.
Room Quality
8.35
Spacious and comfortable rooms, but some issues with heating and water temperature.
Amenities
7.38
Facilities such as the fitness center and pool were criticized for being below 5-star standards.
Value for Money
8.34
Some concerns about parking fees and amenities not meeting expectations for a 5-star hotel.
Food and Beverage
8.89
Breakfast described as excellent with a variety of choices to cater to different tastes.
Overall Experience
8.86
Most guests expressed a desire to return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:28

Property Description

Luxurious Amenities
The 5-star Porto Palacio boasts a rooftop lounge with breathtaking views, a lavish spa, and an indoor pool. Enjoy the squash court, fitness center, and massage rooms for a truly indulgent stay.

Modern Elegance
Step into the soundproofed, modern rooms offering a 26-inch flat-screen TV, plush seating, and a well-stocked minibar. The marble bathrooms with underfloor heating provide a touch of luxury, while free WiFi keeps you connected.

Convenient Location
Situated on Avenida da Boavista, this hotel is a short walk from Estádio do Bessa and close to metro stations for easy access to Casa da Música and the city center. With Porto International Airport nearby, your journey is seamless.

Experience luxury and convenience at Porto Palacio - book your stay now for an unforgettable getaway.

Important information:

Please note that guests are required to wear a swimming cap when entering the swimming pools. The Health Club and Porto Palácio Spa may have schedule changes or close in festive seasons like Christmas, New Year, Carnival, and Easter. SPA access is not included on the rates. Please contact the property directly for more details.

Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserves the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card. Please contact the hotel directly for information regarding bank transfers.

Extra beds are subject to availability and confirmation.

When booking more than 9 rooms, different policies and additional supplements may apply.

The minimum age to access the spa is 16 years and the minimum age to use the gym is 18 years old. Children may use the swimming pool as long as always accompanied by an adult.

Consumption of minibar contents available in the room will incur in additional costs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.5
Based on 5447 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
A
Aurore • couple • fr
10
Splendide et de loin !
Pros:

J’ai énormément apprécié la gentillesse et l’accessibilité dun personnel. Ils etaient tous exceptionnels. La chambre est l’une des plus belle que j’ai pu voir.
Le site du restaurant était également très beau. Merci à vous tous

Cons:

Au restaurant, on m’a demandé la cuisson du magret mais ce dernier était cuit au sel… si j’avais su je n’aurais pas pris ce plat. Peut être le préciser sur la carte.
Mais le cadre et le personnel étaient très sympa.

2026-10-16 • via Nuitee
A
Alvaro • solo_traveller • hn
10
2026-10-15 • via Nuitee
D
duniesky • family_with_children • fr
7
Aceptable
Pros:

L'emplacement, l'amabilité du personnel

Cons:

Le bâtiment précise une mise niveaux urgent, moquettes tachés, saleté dans les sdb des chalbres, mobilier vieillissant, p'tit déjeuner loin du 5 étoiles, ascenseurs ma programmés temps d'attente ridicule en heures de point.

2026-10-15 • via Nuitee
A
Ana Mafalda • extended_group • pt
7
Pros:

Localização

Cons:

Do tempo de espera de manhã nos elevadores e do barulho do ar condicionado

2026-10-15 • via Nuitee
G
GENKI • family_with_children • jp
9
2026-10-14 • via Nuitee
M
Michael • couple • de
9
2026-10-14 • via Nuitee
M
Maria del Pino • extended_group • es
7
Confortable pero no es de 5 estrellas.
Pros:

Servicio de habitaciones 24 horas. La ducha en el baño

Cons:

El desayuno no es acorde a un hotel de 5 estrellas. Muy escaso y caro.
El metre del desayuno estuvo muy grosero porque nadie nos dijo en recepción que deberíamos haber dejado una tarjeta de garantía y me hizo pagar allí mismo el desayuno. Considero que lo podría haber gestionado de otra manera.
El Spa podría ser gratuito.

2026-10-14 • via Nuitee
S
Sandra • couple • de
9
2026-10-12 • via Nuitee
A
Arruda • solo_traveller • ma
10
Comforto é uma vista incrível!!!
Pros:

Muito limpo e bem organizado. E o atendimento muito bom!!!

Cons:

Nada a reclamar

2026-10-12 • via Nuitee
R
Rebecca • solo_traveller • au
10
Great hotel, good location
Pros:

Good location, comfortable rooms, beds super comfy! I did have an aircon issue but it was fixed promptly. Rooftop bar was lovely. Spa and Turkish baths were exceptional .

Cons:

Nothing

2026-10-11 • via Nuitee
L
lee • couple • gb
9
Just a great couple of days, originally we were only booked for, really impressed, so booked another.
Pros:

The staff cannot do enough to help, the spa is exceptional… and the bar is a treat.

Cons:

Nothing to fault

2026-10-11 • via Nuitee
S
Sergio • solo_traveller • fr
10
Pros:

Hotel au top

Cons:

L'état général de la piscine de l'hôtel et le jacuzzi ne fonctionnait pas.

2026-10-11 • via Nuitee
J
Jorge • solo_traveller • mx
9
Pros:

Las habitaciones y el trato del personal. La terraza y la vista.

Cons:

Está lejos del centro para ir caminando.

2026-10-11 • via Nuitee
I
Ingrid • couple • it
9
2026-10-11 • via Nuitee
L
Lynn • couple • ca
7
2026-10-10 • via Nuitee
C
Cristina • couple • pt
10
2026-10-10 • via Nuitee
K
Kevin • couple • fr
9
Très bon séjour
Pros:

Très propre. Très bon petit déjeuner. Confortable. Piscine agréable.

Cons:

Le jacuzzi ne fonctionnait pas.

2026-10-09 • via Nuitee
G
Georgina • couple • ar
7
Comodo
Pros:

El hotel es lindo pero las habitaciones necesitan modernizarse un poco. Lo mas lindo el roof top.

Cons:

Las habitaciones me gustaria q sean mas modernas

2026-10-08 • via Nuitee
I
Ian • solo_traveller • pt
6
Este hotel já viu melhores dias. Precisa renovação!
Pros:

Localização e simpatia Staff

Cons:

Estacionamento, limpeza, pequeno-almoço

2026-10-08 • via Nuitee
L
Luís • solo_traveller • pt
10
Um verdadeiro 5 estrelas.
Pros:

Pode-se dizer... de tudo!

Cons:

Nâo tenho reparos a fazer!

2026-10-07 • via Nuitee