Porto Palácio Hotel by The Editory

Hotels
8.5 (5044 reviews)
Avenida da Boavista, 1269 , Porto , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Excellent breakfast
Good location
Cons:
Cleanliness issues
Limited amenities for 5-star standards

Categories

Cleanliness
7.89
Several mentions of cleanliness issues, including concerns about the carpet and water leakage.
Service
9.36
Most reviews highlight friendly and attentive staff, ensuring a good service experience.
Location
8.9
Convenient location with easy access to the city center noted positively.
Room Quality
8.35
Spacious and comfortable rooms, but some issues with heating and water temperature.
Amenities
7.38
Facilities such as the fitness center and pool were criticized for being below 5-star standards.
Value for Money
8.34
Some concerns about parking fees and amenities not meeting expectations for a 5-star hotel.
Food and Beverage
8.89
Breakfast described as excellent with a variety of choices to cater to different tastes.
Overall Experience
8.86
Most guests expressed a desire to return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:28

Property Description

Luxurious Amenities
The 5-star Porto Palacio boasts a rooftop lounge with breathtaking views, a lavish spa, and an indoor pool. Enjoy the squash court, fitness center, and massage rooms for a truly indulgent stay.

Modern Elegance
Step into the soundproofed, modern rooms offering a 26-inch flat-screen TV, plush seating, and a well-stocked minibar. The marble bathrooms with underfloor heating provide a touch of luxury, while free WiFi keeps you connected.

Convenient Location
Situated on Avenida da Boavista, this hotel is a short walk from Estádio do Bessa and close to metro stations for easy access to Casa da Música and the city center. With Porto International Airport nearby, your journey is seamless.

Experience luxury and convenience at Porto Palacio - book your stay now for an unforgettable getaway.

Important information:

Please note that guests are required to wear a swimming cap when entering the swimming pools. The Health Club and Porto Palácio Spa may have schedule changes or close in festive seasons like Christmas, New Year, Carnival, and Easter. SPA access is not included on the rates. Please contact the property directly for more details.

Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserves the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card. Please contact the hotel directly for information regarding bank transfers.

Extra beds are subject to availability and confirmation.

When booking more than 9 rooms, different policies and additional supplements may apply.

The minimum age to access the spa is 16 years and the minimum age to use the gym is 18 years old. Children may use the swimming pool as long as always accompanied by an adult.

Consumption of minibar contents available in the room will incur in additional costs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 5044 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
I
Ismael family_with_children pt
9
Cons:

A piscina esta outdated

2026-05-30 via Nuitee
M
Manuel Oliveira solo_traveller pt
10
Pros:

Gostei muito do andar 19
Bar com excelente vista

Cons:

N/A

2026-05-30 via Nuitee
A
Ayhan couple dk
4
Morgenmad ikke imponerende og slet ikke 5-stjernet.
Pros:

Tæt på supermarked, stor (men gammel fitness)

Cons:

Morgenmaden levede desværre ikke op til 5-stjernet hotel niveau. Kaffen var middelmådig, frugterne få og uden smag, æg præserveret i en stor bradepande som i en bistro. Tjeneren er fokuseret på få bord.

Ved forsøg x flere for at kontakte Guest Manager Beatriz, svarede hun langt, udenom og henviste til den ringe kvalitet til “at hotellet var fuldbooket”. Ingen reel undskyldning.

Er man til god, 5-stjernet morgenmad skal kan Ikke spise her. Det svarer til en skandinavisk 2-stjernet hotel.

2026-05-29 via Nuitee
M
Moshe extended_group il
8
סביר
Cons:

מערכת מיזוג אוויר לא תקינה

2026-05-28 via Nuitee
E
Elias family_with_children br
10
Foi excelente!
2026-05-28 via Nuitee
C
Corentin couple fr
7
Bon
Pros:

La piscine

Cons:

La vétusté de la chambre les finitions

2026-05-28 via Nuitee
D
Duarte solo_traveller pt
9
Muita simpatia, bom pequeno almoço
Pros:

Simpatia dos funcionários, disponibilizaram-se para trocar o carro de parque para ficar no parque do Hotel. Muito conveniente. A oferta do welcome drink no roof top também foi muito agradável.

Cons:

Da alcatifa cheia de nódoas no quarto.

2026-05-28 via Nuitee
R
Rui solo_traveller pt
8
5 estrelas
Pros:

Do acolhimento do pessoal

Cons:

Do ar condicionado que não funcionava mesmo com a janela fechada , do queijo fresco do pequeno almoço que estava totalmente rijo e azedo , sou bastante apreciador deste tipo de queijo e realmente é uma pena este pormenor ,de resto estava tudo impecável , parabéns a toda a equipa

2026-05-28 via Nuitee
A
Anna-Lina solo_traveller ch
10
2026-05-27 via Nuitee
M
Maria João solo_traveller pt
9
Pros:

Quarto

Cons:

Sugiro melhoria do pequeno-almoco

2026-05-27 via Nuitee
T
teresa lopes solo_traveller pt
8
2026-05-26 via Nuitee
B
barbara solo_traveller fr
9
2026-05-25 via Nuitee
K
Karen couple gb
10
Not in hustle and bustle of city - a good thing!!
Pros:

Phenomenal staff. Best customer service ever from check in to check out and throughout stay. Rooftop bar gives amazing views over a lovely city

Cons:

Just a little way out from centre (10 minute Uber drive as I have mobility issues so not hotel’s fault) but totally worth it.

2026-05-25 via Nuitee
P
Paulina couple gb
10
Amazing experience and exceptional staff
Pros:

Amazing breakfast with the biggest selection of different regional, fresh and incredibly tasty foods

Cons:

The steam room was out of order

2026-05-25 via Nuitee
V
Valter couple pt
8
2026-05-24 via Nuitee
M
Matheus solo_traveller at
9
Exzellenter Aufenthalt
Pros:

Top

2026-05-24 via Nuitee
H
Hugo couple es
10
2026-05-24 via Nuitee
E
Elena solo_traveller gb
8
2026-05-24 via Nuitee
E
Emília solo_traveller pt
9
2026-05-24 via Nuitee
N
Nathalie couple nl
10
2026-05-24 via Nuitee