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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shallow end
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Fence around pool
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Airport Shuttle and Outdoor Pool
Located in Charlotte, North Carolina, the Holiday Inn Charlotte-Airport Conference Center offers free 24-hour shuttle service to Charlotte Douglas International Airport. Guests can unwind at the outdoor pool after a busy day of traveling.
On-Site Dining and Fitness Options
Indulge in American cuisine at the Hub Bar & Grill, open for breakfast, lunch, and dinner. Stay connected with free high-speed internet in each guestroom. Keep up with your fitness routine at the 24-hour fitness centre or relax with in-room cable TV.
Explore Nearby Attractions
Discover a range of activities such as cycling, golfing, and kayaking near the hotel. Don't miss out on visiting the U.S. National Whitewater Center and Carowinds theme park, both just a short drive away.
Ready to experience comfort and convenience at the Holiday Inn Charlotte-Airport Conference Center? Book your stay now!
For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff. Great dinner and wait staff. Excellent location to the airport. Your bartender was FABULOUS. Nice rooms to sleepover before flying out the next day. PARK, SLEEP, FLY!!
On our return the first driver to the airport didn't bother to pick us up. We watched him drive on past us. Made a second call, this driver was FABULOUS and very apologetic!
The staff was wonderful and very nice and the food from the restaurant was absolutely delicious!
The cleanliness
The guy doing breakfast was rude.
Terrible, unprofessional, misguided & ripped off front desk check in.
International visitor. I arrived for a 1 night seperate room booking with a friend. We were told we'd booked different hotels, same company, but each on other sides of the main road.
The male staff at check in desk said for me to cancel my booking and rebook to the other hotel that my friend was staying. I said mine was a no cancellation booking. He said ... its ok. I will put a cancellation notification on it right now, and that l would not be charged. He showed me on my phone how to do a cancellation request via booking.com app as he did his bit on his check in computer. I trusted his role & guidance.
Done.
We left the hotel, went to other hotel, l payed (again) and stayed there.
Next day, this cancelled hotel fee was taken out of my bank account. I contacted the main desk by phone, only to be told that no male staff member was working there yesterday afternoon when l checked in. And that l would not get a refund. Oh my gosh! Are you serious!
I then emailed the manager twice directly to discuss, with absolutely no reply.
Customer service failure 100%.
All of the above!
La colazione era molto buona e curata. la piscina era pulita e utilizzabile per tutte le età .l a camera era spaziosa e pulita
Nulla
Good fitness centre and multiple access points to carpark
No pool and it was extremely hot weather
Convenient to airport and no wait for the shuttle.
Food was expensive. Our vending machine “dinner” was really disappointing.
The location was great it is close to the airport
Nothing I Loved everything
The ac was not working in the room.
The exceptional staff and the comfortable room.
The room wasn't totally clean. Unnecessary stuff on the carpet and a used plastic cup in the closet.
The man at the front desk was very nice and welcoming. The beds were comfortable and it was clean.
The shuttle took forever to get us from the airport. I called multiple times and he kept saying he was close when he wasn't. The shuttle smelled not so good and he was blasting the music. It was 12:30pm and I have small children so it was very unpleasant. The shuttle that brought us back to the airport at 3am was a better experience but also had the music insanely loud, especially for that time of day.
The only issues with the room was that it smelled of cigarettes and it was a really long walk down the hall with small kids. A closer room to the elevator would have been nice.
前台员工服务态度一般，由于我不是英语母语者，关于机场摆渡车的问题，前台员工不是很有耐心，但是酒吧里的员工非常好
前台服务态度
Didn’t have brwakfast
I liked everything about it
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