Sonesta ES Suites San Antonio Northwest Medical Center

Hotels
•
Sonesta Hotels
8.1 (1039 reviews)
4320 Spectrum One , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.6
Some reviews noted cleanliness issues, particularly with musty smells in hallways.
Service
8.6
Many guests praised the staff for being friendly and helpful.
Location
8.6
Several reviews highlighted the convenient location of the hotel.
Room Quality
8.1
Rooms were generally described as clean and spacious, though some experienced maintenance issues.
Amenities
7.6
Limited laundry facilities and occasional issues with keycard access mentioned.
Value for Money
8.6
Guests noted the affordable rates and good value for extended stays.
Food and Beverage
7.6
Breakfast had complaints regarding timing and quality.
Overall Experience
8.1
Overall, guests had a positive experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:13

Property Description

Convenient Location:
Adjacent to the San Antonio Medical Center and close to Six Flags Fiesta Texas theme park.

Modern Amenities:
All-suite accommodations with full kitchens, free wireless internet, outdoor pool, fitness center, laundry facilities, and outdoor pavilion with barbecue grills.

Complimentary Breakfast:
Start your day with a free hot breakfast buffet during your stay.

Book your stay at Sonesta ES Suites San Antonio Northwest Medical Center for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1039 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.1
J
Jose • solo_traveller • us
8
2026-05-30 • via Nuitee
C
charlotte • solo_traveller • us
6
Pros:

I like the area ,but to start we had problems all weekend with the AC and never got fixed even though I told them through out the weekend. Then the deposit is ridiculous, we are to adult that don't go out drinking and partying and come destroy property or steal things. Then you all don't take cash for deposit to get it right back before leaving, it all has to be charged in a card that alone is an inconvenience.

Cons:

The deposit really has to change to being abel to pay cash, because the room was already paid 5 weeks in advance and to be abel to get your deposit right away would be good.

2026-05-30 • via Nuitee
M
Maria • family_with_children • mx
3
I didn’t like it at all
Pros:

The breakfast was good and also the location

Cons:

There where bugs at out room, also smells like humidity and the “crib” for our baby was broken

2026-05-28 • via Nuitee
R
Rigoberto • solo_traveller • us
9
2026-05-26 • via Nuitee
J
jose alberto • solo_traveller • mx
10
Pros:

El cuarto muy amplio

Cons:

Nada todo muy bien

2026-05-25 • via Nuitee
A
Anerey • family_with_children • us
1
Never again.
Pros:

The property location was great.

Cons:

It was absolutely disgusting. We didn’t even stay the second night due to blood stains on one of the restroom doors. The ceiling had mold and evident water damage. The restrooms doors didn’t close. It was super disappointing.

2026-05-25 • via Nuitee
D
Dale • solo_traveller • us
9
Perfect stay! Comfortable and great location to everything.
Pros:

Nice, clean, & quiet!

Cons:

N/A

2026-05-25 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-05-24 • via Nuitee
T
Tiffeny • couple • us
10
Exceptional stay
Pros:

The staff was busy but very helpful. The check in was easy. The stay was so comfortable and relaxing. So much space to take my fur baby to use the potty. the price for 3 nights was excellent and will always book.

Cons:

I slept in so much that I didn't have time to eat the breakfast

2026-05-16 • via Nuitee
A
Abel • solo_traveller • us
10
2026-05-16 • via Nuitee
G
Greenwell • solo_traveller • us
10
2026-05-15 • via Nuitee
J
Juan • family_with_children • us
8
2026-05-14 • via Nuitee
M
mallett • solo_traveller • us
10
Pros:

Everything we always enjoy staying here.

Cons:

Everything was great thank you!

2026-05-13 • via Nuitee
D
Daniel • couple • us
10
Had an amazing stay and will be going back again!
Pros:

The location, the breakfast, all of it was great.

Cons:

The water in the bathroom tub would clog up took a while to go down. However everything else was great.

2026-05-11 • via Nuitee
J
John • solo_traveller • us
10
2026-05-10 • via Nuitee
B
Browndog84 • solo_traveller • us
10
Peaceful stay
Pros:

Clean rooms, Area location, Friendly staff and Quiet area.
Oh and breakfast was good.

2026-05-09 • via Nuitee
R
RAFAEL • solo_traveller • br
7
Viagem a lazer
Pros:

Localização, facilidade estacionamento, tamanho do quarto

Cons:

limpeza do carpete ruim. Carpete encardido.

2026-05-09 • via Nuitee
G
Gustavo • extended_group • br
5
2026-05-07 • via Nuitee
M
miguel • family_with_children • mx
4
No fue buena experiencia
Pros:

La ubicacion es muy buena.

Cons:

Durante una semana que estuve ahi, 3 días tuvieron problemas con el agua caliente y NO tuvimos agua caliente para bañarnos, en el front desk solo decia que lo estaban arreglando, pero el problema duro 3 días, al grado de que hubo un día que no hubo nada de agua y dijeron que iban a hacer el refund de una noche y no hicieron nada.
Le hace falta mucho mantenimiento al hotel, se ve viejo y descuidado. Las alfombras, elevador, etc.

2026-05-06 • via Nuitee
M
Manuel • family_with_children • us
1
No hot water or water pressure at this place....
Cons:

No notice that there was no running shower water or pressure when we arrived if not I would have canceled the stay. I was told it would be just a little while once I discovered the issue. Needless to say nothing until the next morning. Next morning it was only cold water. Staff told me they would refund half the day. I text and called the GM to no avail. No answer. I then called Booking to get a refund not because I wanted something for free but for the principal. Im sure the staff and GM would not like cold water to shower or no water at all. I was a repeat customer. Not any more. Booking, you should have got me a full refund not this $48 shit. Hey GM learn customer service skills.

2026-05-06 • via Nuitee