Mantra on Hay Perth

Hotels
•
Mantra
7.6 (2962 reviews)
201 Hay Street , Perth , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Spacious apartment
Cons:
Poor cleanliness
Unaccommodating service
Noise issues
Filthy pool

Categories

Cleanliness
6.09
Room wasn’t cleaned well, hand prints on benches, and filthy pool.
Service
7.56
Staff were unaccommodating and did not address guest concerns adequately.
Location
8.6
Pros mention good location, but the area feels unsafe.
Room Quality
7.05
Room quality is impacted by poorly maintained facilities and noise issues.
Amenities
7.08
Facilities need an upgrade and amenities are lacking (e.g., no TV in the bedroom).
Value for Money
8.04
Hotel is not worth the money; too much charge for parking.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
8.16
Mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Luxurious Accommodation Options

Mantra on Hay, located just 1.8 km east of Perth CBD, offers a range of spacious hotel rooms and apartments. Most rooms feature balconies, full kitchen, and laundry facilities, ensuring a comfortable stay.

Top-Notch Amenities

Enjoy the heated indoor rooftop pool, fitness centre, on-site restaurant, and bar during your stay. With complimentary WiFi in the lobby and air-conditioned rooms equipped with minibars and work desks, convenience is guaranteed.

Convenient Location

Situated within walking distance of central Perth, Gloucester Park, and the Museum of Western Australia, Mantra On Hay Perth is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Important information:

Please note, there is a 1.75% credit card surcharge when using a credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Car parking on-site is limited and subjected to availability at the time of your arrival. Information will be provided on check-in. Street parking is free from 18:00 to 08:00 Monday-Saturday, and free all day Sunday. When booking 5 rooms or more, different policies and additional supplement may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for AUD 40 per person per night when using an available cot.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.6
Based on 2962 reviews
Cleanliness: 6.09
Service: 7.56
Location: 8.6
Room Quality: 7.05
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.19
Overall Experience: 8.16
M
Melissa • solo_traveller • au
7
2026-06-13 • via Nuitee
P
Primrose • solo_traveller • au
1
Pros:

Spaciousness of the apartment

Cons:

The check-in process, no value for guests and no formal apology for the stress caused by long check-in process, transparency in parking fees not being included as part of the hotel room booking.
Room keycard not working to get to the floor we were booked in. Had to call the hotel whilst stuck with 2 small kids in the basement waiting by the elevator at 11.30pm and waited over 10mins for someone to come and help, very traumatic experience

2026-06-12 • via Nuitee
M
Marama • solo_traveller • au
10
Pros:

The rooms..very cosy

Cons:

The pool was not heated

2026-06-11 • via Nuitee
D
daphne • family_with_children • au
8
2026-06-11 • via Nuitee
O
Olivia • couple • au
7
Cute cosy minimal inner city stay
Pros:

Really nice location. Rooms were cosy and the free hand wash / shampoo and conditioner provided smelled lovely.

Cons:

Sound insulation between rooms was not so good. Could hear the people in the corridor and apartment next door quite loudly. Did enjoy pool but was confused by the pool being immediately next to the gym as it made some of the floor equipment and mat space wet.

2026-06-10 • via Nuitee
H
Henry • couple • au
7
2026-06-10 • via Nuitee
G
Gav • solo_traveller • au
7
Cons:

Needs a freshen up with paint, carpet, cabinetry

2026-06-10 • via Nuitee
O
osi • couple • au
8
We found the hotel staff very friendly and helpful, we will return.
Pros:

Location is great, Cats bus is by the door step of the hotel and had free travel around.
Convenience stor is around the corner and open 24/7. The bed was very comfortable and the apartment have everything needed for a stay.

Cons:

The hot water in the shower sink was slow to arrive and the shower had a cold water fluctuate in and out while using it.

2026-06-08 • via Nuitee
K
Kellie • couple • au
8
2026-06-08 • via Nuitee
K
Kelly • couple • au
10
2026-06-08 • via Nuitee
E
Ellett • solo_traveller • au
9
Enjoyable stay Thankyou
Pros:

It was convenient had everything needed.

Cons:

Didn’t have anything bad only the hair dryer had wrong plug to use. But I let them know which they were fixing.

2026-06-08 • via Nuitee
L
Larnon-Dee • solo_traveller • au
8
2026-06-07 • via Nuitee
C
Chloe • solo_traveller • au
10
Perfect location, great facility, amazing atmosphere
Pros:

Housekeeping team were nice :)
Facilities were excellent

Cons:

N/A

2026-06-06 • via Nuitee
P
Philippa • solo_traveller • au
9
2026-06-06 • via Nuitee
T
Tony • solo_traveller • au
7
2026-06-05 • via Nuitee
P
Philippa • solo_traveller • au
9
Pros:

Comfortable & convenient

Cons:

Basement parking was tricky with a large SUV

2026-06-05 • via Nuitee
T
troy • couple • au
7
Ok stay
Pros:

Location

Cons:

Shower was average

2026-06-05 • via Nuitee
L
Lino • solo_traveller • au
10
2026-06-03 • via Nuitee
S
Stephen • couple • au
6
2026-06-03 • via Nuitee
J
Jahna • family_with_children • au
8
Cons:

Parking was far too small

2026-06-02 • via Nuitee