Dan Panorama Jerusalem Hotel

Hotels
•
Dan Hotels & Resort
8.6 (825 reviews)
39 Keren Hayesod Street , Jerusalem , IL
+972 2-569-5695

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
7.93
Cleanliness was mentioned negatively with issues in the breakfast room and other areas.
Service
9.4
Mostly positive impressions of staff being friendly and helpful, but some complaints about service delays.
Location
9.94
Convenient location was mentioned positively in multiple reviews.
Room Quality
6.89
Rooms were criticized for being small and in need of updates.
Amenities
9.42
Amenities such as the business lounge received positive feedback.
Value for Money
8.38
Mixed feedback with some feeling prices were high for certain services.
Food and Beverage
7.93
Food quality was described as abundant but not up to par, particularly for vegetarian options.
Overall Experience
8.9
Overall experience was mixed with both highlights and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:48

Property Description

Conveniently Located Luxury in Jerusalem

Spacious and Elegant Rooms
Experience comfort and style in our air-conditioned rooms, each offering cable TV and stunning views of Jerusalem.

Top-Notch Facilities
Relax by the rooftop pool, stay active in the free gym, and explore our shops and synagogue. Indulge in Israeli delicacies at our restaurant and let your kids have a blast at Daniland.

Added Perks
Enjoy complimentary Wi-Fi, limited free parking, and easy access to the Old City. Book your stay at Dan Panorama Jerusalem Hotel for an unforgettable experience.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Check-in on Saturdays and Jewish holidays may be postponed until after 1800. The hotel might perform a credit card validity check. When booking more than 7 rooms, must confirm with the hotel in advance and different policies & additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

8.6
Based on 825 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.94
Room Quality: 6.89
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
M
Melinda • solo_traveller • il
5
The location of this hotel was good but I can not go back because of the statue of some staff.
Pros:

Location enabled me to walk to old city. The breakfast was okay.

Cons:

My room was freezing one night. I had to wait more than five hours until I was helped with extra blankets and heater. I made repeated requests for help. The audacity of the night manager was incredible. He said he was not cold but I touched him with my very cold hands to show him I was cold. I finally got blankets and a heater. Some of the front desk staff were also not nice.

2026-10-29 • via Nuitee
‪Nava • couple • il
9
Pros:

הכל היה מושלם נחזור שוב

Cons:

שהמיזרונים היו מופרדים

2026-10-29 • via Nuitee
R
Rafael • solo_traveller • br
10
Pros:

Hotel esta excelente

2026-10-26 • via Nuitee
V
Virginia • couple • ar
8
Volvería
Pros:

El hotel muy prolijo , la piscina , la terraza impecable , todo muy bien
Está cerca de todo , se camina pero no más de 30 minutos al kotel o al centro

2026-10-25 • via Nuitee
D
Debbie • couple • gb
6
Overall ok. Maintenance being carried out - drilling and banging early in the morning.
Pros:

Good location

Cons:

Needs updating

2026-10-24 • via Nuitee
E
Ellka • couple • il
9
Pros:

חניון

Cons:

מיקום לא מרכזי מספיק.

2026-10-23 • via Nuitee
M
Martynov • solo_traveller • il
9
2026-10-23 • via Nuitee
E
Elie • family_with_children • fr
9
2026-10-22 • via Nuitee
M
Meira • solo_traveller • il
10
Recommend to all
Pros:

Everything

Cons:

All good

2026-10-21 • via Nuitee
N
Nataly Sm • family_with_children • il
10
אירוח ברמה מעל ומעבר!
Pros:

מלון מעולה, ארוחת בוקר מאוד מגוונת ועשירה, טעימה, צוות שירותי ברמה מעל המצופה! חדר משפחה ענקי, יחסית לחדרים בירושלים, מרווח ביותר! יש משחקיה למטה, לא גדולה אך מספקת. יש חניה ע"ב מקום פנוי, ללא עלות. בריכה קטנה ומתוקה על הגג. חילקו ארטיקים לכל ילד ללא עלות, צ'ופר חמוד בימי הקיץ.
בהחלט שווה את הכסף.

Cons:

הכל היה נפלא!

2026-10-21 • via Nuitee
E
Ethan • solo_traveller • us
5
Front desk staff very rude and unhelpful
Pros:

Front desk staff were very unhelpful and rude

Cons:

Room were dated carpet

2026-10-20 • via Nuitee
L
Lawrence • solo_traveller • us
10
Pros:

Excellent breakfast. The woman cooking omelettes was friendly and wonderful.

2026-10-19 • via Nuitee
M
Marcos • solo_traveller • co
9
Pros:

Hotel muy bien ubicado, habitaciones cómodas, desayuno excelente y precio aceptable en una ciudad donde los hoteles cuentas mucho

Cons:

Nada especifico

2026-10-19 • via Nuitee
S
Sandrine • family_with_children • fr
7
2026-10-14 • via Nuitee
A
Alan • couple • us
8
Generally very good
Pros:

Breakfast was very good although one day the food was sparse.

Cons:

Full quantities of food items at breakfast. More of a variety for dinner.

2026-10-14 • via Nuitee
M
Myriam • family_with_children • us
4
Not very nice at all.
Pros:

1- breakfast closes at 10:30 am on Saturday. My husband and my son were in the synagogue until 11 am. I had to scramble to gather what I could to eat in the lobby. No coffee of course, we didn’t have access to the machine.
2- that’s saying they Saturday morning we wanted water, but there was none in the bar. I asked a gentleman and he said that he would get; he did not. I asked the front desk and she’s also said that she would get. She did not. I went for the third time to the lobby and I saw that they were giving away water bottles to a group going I don’t Know Where. I found this extremely rude. My kids had to leave to their lunch date thirsty and tired, including the baby and my very pregnant daughter-in-law, because no one could give us water. And the lady at the lobby wanted to then charge me 10 shekels for the bottles of water when I explained to her that we had waited for ONE HOUR for someone to fill the water container in the bar. She declined on multiple occasions to give me water, to then direct me to the breakfast room and be “allowed there” to grab a tiny cup of water. As if that was the correct thing to do! Other people were also waiting on the water situation!!! Preposterous. After that, the man in the breakfast room very easily told me that if I wanted water, he could go and fill the container, which he proceeded to do. SO WHY, if it was so easy, did it take one hour and many thirsty customers to do it??? Terrible. As a prize for my complaint they sent 2 waters that arrived at the doorstep of the room.
3- I reserved 2 rooms: one executive and one deluxe. I specifically told the person in the lobby that the executive was for my husband and me, and the deluxe one for my son, wife and baby. He gave instead the executive to them, which is ok because they would not have fit in the other one which I don’t think was a deluxe room but a regular one, and on top of that it had a terrible smell of humidity.
So no. I wasn’t happy at all with the hotel.

Cons:

1- breakfast closes at 10:30 am on Saturday. My husband and my son were in the synagogue until 11 am. I had to scramble to gather what I could to eat in the lobby. No coffee of course, we didn’t have access to the machine.
2- that’s saying they Saturday morning we wanted water, but there was none in the bar. I asked a gentleman and he said that he would get; he did not. I asked the front desk and she’s also said that she would get. She did not. I went for the third time to the lobby and I saw that they were giving away water bottles to a group going I don’t Know Where. I found this extremely rude. My kids had to leave to their lunch date thirsty and tired, including the baby and my very pregnant daughter-in-law, because no one could give us water. And the lady at the lobby wanted to then charge me 10 shekels for the bottles of water when I explained to her that we had waited for ONE HOUR for someone to fill the water container in the bar. She declined on multiple occasions to give me water, to then direct me to the breakfast room and be “allowed there” to grab a tiny cup of water. As if that was the correct thing to do! Other people were also waiting on the water situation!!! Preposterous. After that, the man in the breakfast room very easily told me that if I wanted water, he could go and fill the container, which he proceeded to do. SO WHY, if it was so easy, did it take one hour and many thirsty customers to do it??? Terrible. As a prize for my complaint they sent 2 waters that arrived at the doorstep of the room.
3- I reserved 2 rooms: one executive and one deluxe. I specifically told the person in the lobby that the executive was for my husband and me, and the deluxe one for my son, wife and baby. He gave instead the executive to them, which is ok because they would not have fit in the other one which I don’t think was a deluxe room but a regular one, and on top of that it had a terrible smell of humidity.
So no. I wasn’t happy at all with the hotel.

2026-10-14 • via Nuitee
L
Lior • solo_traveller • il
2
Pros:

נסו לחייב פעמים כל לקוח היינו 6 אנשים רימו 3 בקבלה תזהרו

2026-10-12 • via Nuitee
R
Richler • couple • ca
1
2026-10-11 • via Nuitee
ילנה • couple • il
9
2026-10-10 • via Nuitee
M
Miri • couple • il
10
2026-10-08 • via Nuitee