Exe Suites San Marino

Hotels
Exe Hotels
7.5 (1529 reviews)
Rio Tiber 107 , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Room maintenance needed

Categories

Cleanliness
6.46
Multiple comments indicate areas needing maintenance and cleanliness issues.
Service
8.43
The service received positive feedback, with staff being described as attentive and friendly.
Location
8.97
Consistent praises for the excellent central location.
Room Quality
6.42
Mentioned as outdated, with various issues affecting comfort.
Amenities
6.95
Some positive mentions, but overall needing improvements and upgrades.
Value for Money
7.41
Generally viewed as fair for the location, but room quality impacts perception.
Food and Beverage
7.96
Breakfast and restaurant service received commendations.
Overall Experience
7.43
Mixed feelings based on varied experiences, overall a workable option.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:01

Property Description

Suite-Style Accommodations
Experience spacious suites with full kitchens, including microwaves and refrigerators, at Exe Suites San Marino. Enjoy the convenience and comfort of a home away from home.

Mexican Cuisine at El Mexicano
Indulge in authentic Mexican specialties at our renowned restaurant, El Mexicano. Delight your taste buds with flavorful dishes in a cozy and inviting atmosphere.

Prime Location near Zona Rosa
Explore the vibrant Zona Rosa, known for its shopping, nightlife, jewelers, and antique stores, just steps away from our historic hotel on Reforma Avenue.

Book now to immerse yourself in the charm and convenience of Exe Suites San Marino.

Important information:

Please note for reservations of more than 5 rooms/groups special conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1529 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.42
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
J
Juan Jesus extended_group mx
8
Excelente Ubicación.
Pros:

La excelente ubicación para llegar a mis destinos.

Cons:

Solo detallitos del baño donde la pared se veía descarapelada y la llave del lavaba como oxidada. Y la parte de la televisión que no tenía ni canales de cable ni streming...

2026-06-06 via Nuitee
V
Vera solo_traveller bg
10
Pros:

Everything, very clean, great location, polite staff.

2026-06-04 via Nuitee
C
Charles solo_traveller br
8
2026-06-04 via Nuitee
R
ruben alejandro couple mx
10
Seguridad
Pros:

Todo bien excepto

Cons:

Todo me gusto unico detalle el cochon que me toco si estaba incomodo y los de la habitacion a lado no respetaban sus ruidos en la madrugada asotaban las puertas en ese aspecto deben de informar que respeten las horas de llegada minimo sin ruido

2026-06-03 via Nuitee
R
Ricardo solo_traveller pt
7
2026-06-03 via Nuitee
C
Cesar couple sv
8
Excelente relación precio/calidad
Pros:

Lo céntrico, el room service y lo tranquilo del personal.
Una mención especial al personal de limpieza que mantuvo la habitación impecable. Fueron muy generosos con las toallas y artículos de limpieza

Cons:

Quizás el mobiliario estaba un poco viejo, la refrigeradora y el aire. Por lo demás todo excelente

2026-06-03 via Nuitee
A
Amini couple bz
7
Location and staff excellent! The place could use lil upgrades and care in the room.
Pros:

Absolutely loved the location, the staff was very kind and super helpful!

Cons:

They could make more modern adjustments, little things that could make the place feel a bit more well kept.

2026-05-30 via Nuitee
F
Felipe couple us
8
The staff at Hotel San Marino provided very good service during my stay. The employees were friendly, attentive, and alw
Pros:

I had a pleasant stay at this hotel. The best feature is its excellent location near Paseo de la Reforma and the Angel of Independence, making it easy to explore Mexico City. The suites are spacious and comfortable, and the staff was friendly and helpful. While some areas of the property could benefit from updates, the hotel offers good value for the price. I would recommend it to travelers looking for a convenient location and large rooms in Mexico City.”

Cons:

“Unfortunately, my experience at Hotel San Marino was disappointing. The room had a strong bad smell, especially coming from the carpet, which made the stay uncomfortable. The hotel location is convenient, but the cleanliness and maintenance need improvement.”

2026-05-30 via Nuitee
C
catalina solo_traveller cl
4
una decepción
Pros:

La ubicación está bien hay muchos lugares cerca caminando y muchos lugares para comer y tomar café

Cons:

el hotel no es como aparece en las fotos es una decepción total, el baño está en ruinas, todo mal tenido es realmente un engaño y caro para lo que es, no es mas de 2 estrellas.

2026-05-29 via Nuitee
R
Rubén extended_group mx
7
Agradable estancia, recomiendo si no eres una persona exigente.
Pros:

La ubicación es excelente y la vista igual. Tuvimos una habitación con vista al Ángel de la Independencia. Las habitaciones se ven algo viejas pero creo que la relación calidad precio es justa.

Cons:

La habitación estaba muy oscura, solo tenía 1 lampara y era un poco incómodo. El aire no funcionaba bien y hacía algo de ruido.

2026-05-28 via Nuitee
M
Mauro solo_traveller il
1
Decepcionante o hotel.
Pros:

Da localização. Entorno com muitos restaurantes e bares. Seguro para se andar a noite e a qualquer hora do dia com uma Starbucks bem próxima a pé.

Cons:

Péssimo hotel. Ar-condicionado central do prédio se apaga à meia-noite e o religam às 9:00 da manhã. Não existe controle de temperatura, é uma abertura de saída que precisa ser alcançada subindo numa cadeira para abrir ou fechar o fluxo. Meu quarto de frente para o sol virava uma sauna. Colocaram um ar-condicionado portátil extremamente ruidoso que soltava água no chão.
Telefone para a recepção chamava por até 30 minutos sem que ninguém atendesse.

2026-05-28 via Nuitee
D
Daniela couple sv
10
2026-05-26 via Nuitee
J
JOSE MANUEL solo_traveller cr
9
Pros:

La ubicación

Cons:

Las instalaciones necesitan mas atención

2026-05-26 via Nuitee
A
Alexandro Santillan couple mx
1
Nunca lo recomendaria
Pros:

La honestidad del personal al devoverme mi dinero, me cobraron varios extras por una cama más grande y una vista al Angel de la Indeopendencia, pero es trite que la cama era una matrimonial con un colchon de apenas 15 cm de alto y duro como tabla.

Cons:

La suciedad estaba en todo, paredes negras de falta de limpieza, las cortinas desgarradas, los pisos rotos, las lamparas de noche junto a la cama con aopagadares oxidados, el baño parecia no se habia lavado más que con un trapo, verdaderamente inexplicable una ubicación excelente y un descuido absoluto del lugar.

2026-05-24 via Nuitee
C
Carbajal couple mx
10
2026-05-21 via Nuitee
M
Michele solo_traveller fr
7
2026-05-19 via Nuitee
J
Jimenez solo_traveller co
10
Camlidas precio
Pros:

La ubicación y el personal

2026-05-17 via Nuitee
R
RAMIREZ YAÑEZ solo_traveller mx
7
Mucho ruido absjo
Pros:

La ubicación

Cons:

Hay mucho ruido el restaurante de abajo no me dejo dormir

2026-05-17 via Nuitee
L
laura couple co
1
2026-05-16 via Nuitee
H
Hector Antonio solo_traveller mx
7
2026-05-15 via Nuitee