DoubleTree by Hilton Palm Beach Gardens

Hotels
•
Doubletree by Hilton
7.8 (271 reviews)
4431 PGA Boulevard , Palm Beach Gardens , US
+1 561-622-2260

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Great central location (near stores/port)
Clean areas and fresh linen reported by several guests
Nice pool area / garden / bar
Good breakfast and warm chocolate chip cookies
Easy check-in, parking and security
Cons:
Rooms outdated or poorly maintained
Cleanliness issues reported (dirt, dead bugs, odors)
Cold rooms / lack of heavy bedding
Restaurant/bar closure and occasional facility outages (elevator)
Occasional unfriendly staff and fire alarm disturbance

Categories

Cleanliness
5.5
Multiple reviews mention dirty/outdated rooms, foul odors, dead bugs and debris; some guests praise fresh linen but overall cleanliness is a clear weakness.
Service
9.4
Numerous comments note helpful, friendly and courteous staff who handled issues (door lock) quickly; a minority reported unfriendly staff, but service is generally a strong point.
Location
9.7
Repeatedly praised for central location, proximity to stores, restaurants and cruise port; location consistently cited as a major positive.
Room Quality
6
Several guests reported old, poorly maintained or outdated rooms, unstable beds, unusable balcony chairs and cold rooms; a few noted comfortable beds and fresh linen, resulting in a mixed-to-below-average impression.
Amenities
8
Pool area and bar/garden waterfall are praised; parking/security and on-site conveniences are positive, though closures (restaurant/bar) and some maintenance issues reduce the score slightly.
Value for Money
6.2
Some guests felt the stay was not worth it due to outdated rooms, extra issues and inconsistent maintenance; others found the location and amenities acceptable, yielding a below-average value perception.
Food and Beverage
8.1
Breakfast is often described as good and the warm cookie welcome is noted positively; minor complaints about lukewarm coffee and an occasional outlet closure lower the score somewhat.
Overall Experience
9.5
Overall impressions vary, but many guests highlight friendly staff, cleanliness in parts of the property, good location, pool and breakfast, producing an overall positive guest experience despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Outdoor Pool and On-Site Restaurant:
Enjoy a refreshing dip in the outdoor pool or indulge in delicious meals at the on-site restaurant at DoubleTree by Hilton Palm Beach Gardens.

Modern Amenities and Comfortable Rooms:
Relax in rooms with free Wi-Fi, a refrigerator, and coffee-making facilities. Unwind in private bathrooms with complimentary toiletries and enjoy garden views in select rooms.

Convenient Facilities and Dining Options:
Stay active in the fitness centre, take advantage of the business center and meeting facilities, and park for free. Treat yourself to delectable dishes at OZ Restaurant and tropical cocktails at Fusion Lounge.

Book now for a delightful stay at DoubleTree by Hilton Palm Beach Gardens, where convenience and comfort await.

Important information:

Please note that, if guests reduce their reservation dates, an early departure fee must be paid. Contact the property for details.

Our property is currently undergoing renovation now until approximately December 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Guest Reviews

7.8
Based on 271 reviews
Cleanliness: 5.5
Service: 9.4
Location: 9.7
Room Quality: 6
Amenities: 8
Value for Money: 6.2
Food and Beverage: 8.1
Overall Experience: 9.5
A
Armando • solo_traveller • pe
10
Confortable
Pros:

La amabilidad de las personas

Cons:

El frigibae no tenía nada

2026-10-31 • via Nuitee
L
Letitia • couple • us
10
I staff was helpful and the place was very clean. Everything was in one shop.
Pros:

Nice, clean and close to everything.

Cons:

N/A

2026-10-30 • via Nuitee
C
CHEN TUNG • couple • tw
10
2026-10-29 • via Nuitee
S
Sandra • extended_group • us
4
Not worth it.
Pros:

Location to stores and restaurants was great.

Cons:

The use of scented urinal deodoriser pieces in ac vents to try and make a foul smelling room better. Non functioning elevator. The restaurant and bar was closed do to health inspection. Patio chairs on the balcony were not usable.

2026-10-26 • via Nuitee
N
NODIR • couple • us
4
Cons:

Disappointing stay — below my expectations for DoubleTree

The bed was unstable and shook whenever I moved. The hotel felt old and poorly maintained, and it smelled unpleasant. I usually enjoy staying at DoubleTree hotels, which is why I chose this property. Unfortunately, this stay fell well below the standards I expected from the brand.

2026-10-13 • via Nuitee
T
THOMAS • solo_traveller • us
9
2026-09-16 • via Nuitee
K
KARELYN • solo_traveller • ve
8
Súper bueno
Pros:

Todo limpio

Cons:

Mejorar un poco el desayuno , café tibio por ejemplo

2026-09-14 • via Nuitee
R
Richard • couple • us
2
Bad!!
Pros:

Breakfast was good, facility was vear clean

Cons:

I feel because we booked through Trivago / Booking .com we was place in the old building. there was dead bugs in the bathroon, which might account for the terribble odor, maybe bug killer? Not sure but the roon stuck. I love Doubletree's but I will think trice before staying in another.

2026-09-14 • via Nuitee
R
Randall • couple • us
10
We had a small issue with our door lock. The staff handled it quickly and respectfully. We enjoyed the bar and breakfast
Pros:

It’s just beautiful - the pool area is magnificent

Cons:

There’s no complaints

2026-09-10 • via Nuitee
D
Dolly • couple • us
10
Pros:

Si nos gustó ya nos hemos hospedado aquí dos veces y la verdad sigue estando en mente para la próxima ves , lo encontré mucho mejor esta ves ,así q les doy las gracias a todos , excelente trabajo ,les doy un 10

2026-08-17 • via Nuitee
N
Niuris • couple • us
10
Confortantante
Pros:

Atención cortés

2026-08-17 • via Nuitee
B
Birvany • solo_traveller • us
5
2026-08-03 • via Nuitee
A
Ashley • couple • us
9
2026-07-20 • via Nuitee
U
Umbarila • solo_traveller • us
9
Double Tree Hilton was a great stay with friendly staff and warm chocolate chip cookies waiting for you. Relax and enjo
Pros:

Property was well kept, easy check in, friendly staff, good parking, security.

Cons:

Only thing was we were freezing and did not have any heavy bedding. Bed was comfy but cold all night. Other hotels have blankets in the closet. Also, the desk had no notepad. We usually jot things down so we don’t forget things behind and line to leave a thank you note to the house keeping staff. No pen. And no bible.

2026-06-13 • via Nuitee
O
OSCAR • couple • us
8
2026-06-11 • via Nuitee
G
Greg • couple • us
10
Great experience
Pros:

Location, and facilities, and clean

Cons:

Liked everything

2026-06-09 • via Nuitee
F
Fabienne • extended_group • us
7
2026-06-09 • via Nuitee
O
Ochoa • couple • us
9
2026-06-07 • via Nuitee
F
Frank • couple • us
7
2026-06-04 • via Nuitee
S
Schwennesen • solo_traveller • us
4
2026-06-01 • via Nuitee