DoubleTree by Hilton Hotel & Suites Jersey City

Hotels
•
Doubletree by Hilton
8.3 (734 reviews)
455 Washington Boulevard , Jersey City , US
+1 201-499-2400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near PATH and Manhattan
Comfortable beds/rooms
Parking available
Useful amenities (gym, ice machine, effective AC)
Cons:
Check-in process problems / occasional unfriendly staff
Value perceived as low for price (rates viewed as high)
Worn linens / inconsistent cleanliness
Noisy rooms (ventilation) and occasional room preparation issues (sofa bed, towels)
Limited F&B/breakfast expectations not met

Categories

Cleanliness
7.8
Mixed reports: some rooms described as clean, but multiple guests noted worn linens, occasional lack of small bathroom accessories and that the hotel feels 'used' — cleanliness is acceptable but inconsistent.
Service
9.2
Strongly positive overall: numerous mentions of kind, patient and very helpful front-desk staff; a few specific check-in personnel incidents and slow/absent luggage assistance temper the score.
Location
9.4
Consistently praised: convenient for Jersey City and Manhattan, close to PATH station, riverfront and shopping — location is a clear strength.
Room Quality
7.6
Comfortable beds and reasonably sized rooms reported, but issues include noisy rooms (ventilation), old/holed linen, sofa-bed not prepared, and some rooms described as 'used'.
Amenities
8.2
Good basic amenities noted (parking, gym, ice machine, effective AC), though guests mentioned missing microwave, no balcony and limited in-room extras.
Value for Money
6.8
Multiple guests felt rates were high for the condition (one explicitly called a rate not worth $350/night); overall value perception is below the property average.
Food and Beverage
7.7
Limited commentary: some disappointment around breakfast expectations (à la carte only / not included as expected); otherwise few remarks about F&B offerings.
Overall Experience
9.7
Despite some service hiccups and a few room/cleanliness issues, most guests enjoyed their stay, praised staff and location, and many said they would return — overall sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious All-Suite Hotel by the Hudson River

Spacious Suites with Modern Amenities
Indulge in separate living areas, flat-screen TVs, plush bedding, and stunning Manhattan skyline views in some suites. Enjoy the convenience of a microwave, refrigerator, and video game console for your entertainment.

Convenient Location and Transportation Services
Benefit from free shuttle services, proximity to the Bergen Light Rail, and easy access to the NY/NJ PATH train for seamless travel to Manhattan. Covered and uncovered parking options are available, ensuring a stress-free stay.

Dining, Fitness, and Business Facilities
Savor delectable meals at the on-site restaurant, stay active in the state-of-the-art fitness center, and utilize high-speed internet and modern business amenities. Experience comfort and convenience at DoubleTree Jersey City.

Book your stay at DoubleTree by Hilton Hotel & Suites Jersey City for a memorable experience near Manhattan!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 734 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.4
Room Quality: 7.6
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 7.7
Overall Experience: 9.7
K
KUNNING • couple • us
10
The receptionist is so kind and patient
Pros:

Service

2026-10-31 • via Nuitee
P
Perez • extended_group • us
10
I like it yes
Pros:

Yes

Cons:

Yes

2026-10-31 • via Nuitee
E
EMMY • solo_traveller • ke
7
2026-10-23 • via Nuitee
E
Edem • solo_traveller • gh
10
The staff were awesome. I plan on staying there again some time soon
Pros:

Everything

Cons:

I liked everything

2026-10-15 • via Nuitee
M
Mareike • couple • de
8
2026-10-15 • via Nuitee
M
michael • solo_traveller • gb
9
Mick
Pros:

Staff were great , very helpful & polite

Cons:

We was under the impression breakfast was included

2026-10-09 • via Nuitee
Y
Yinpu • couple • cn
10
2026-10-08 • via Nuitee
Y
Yinpu • couple • cn
10
2026-10-08 • via Nuitee
L
legil65 • solo_traveller • il
10
2026-10-07 • via Nuitee
Z
Zimmerman • solo_traveller • il
9
2026-09-15 • via Nuitee
T
Temisan • family_with_children • gb
9
2026-09-12 • via Nuitee
K
Kavina • solo_traveller • ca
8
2026-09-12 • via Nuitee
S
Sabrina Friedrich • family_with_children • de
9
Pros:

Das Hotel hat eine tolle Lage und super große,komfortable Zimmer.
Das Personal war durchweg sehr zuvorkommend und wahnsinnig freundlich.

2026-09-12 • via Nuitee
I
Ionel • solo_traveller • us
10
Great stay!
Pros:

Customer service

Cons:

NA

2026-09-11 • via Nuitee
M
Megan • family_with_children • us
9
Pros:

The woman at the front desk was so helpful on numerous occasions. The rates are a little high though.

2026-09-11 • via Nuitee
J
Jérôme • family_with_children • fr
8
ne voulant pas loger à NYC c'était un bon choix au vue de ma composition familiale. Jersey city top
Pros:

accueil, personnels très sympa et professionnel, salle de sport, clim efficace, machine à glaçon dans le couloir, ascenseur, lits parfaits. Bref les point positif le sont vraiment.

Cons:

chambre sans la vue sur la skyline (habituel avec booking, toujours les vues les plus nulles, canapé assez médiocre, caution à l'arrivée, pas de balcon, pas ultra propre (correct mais franchement pour Hilton peu mieux faire, salle de bain jolie mais il manquait des accessoires (par exemple pas de balayette) ! mais bon dans l'ensemble j'y retournerai sans problème, mais également sans l'effet "waouuuu"

2026-09-11 • via Nuitee
X
Xiaoyan • couple • us
10
2026-09-08 • via Nuitee
M
Margaret • solo_traveller • ie
10
2026-09-07 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Good view from windows. Close to Path Station. Comfortable bed. Sofa bed for additional person

2026-09-05 • via Nuitee
A
Aqsa • family_with_children • gb
1
2026-09-01 • via Nuitee