La Quinta by Wyndham New York City Central Park

Hotels
La Quinta by Wyndham
6.6 (5368 reviews)
31 West 71st Street , New York , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
4.89
The carpet had not been vacuumed and was worn with holes; bathrooms were described as small and outdated.
Service
7.86
Staff were mentioned as friendly and helpful, particularly Mike at the front desk.
Location
8.4
Many reviews highlight the great location, near key attractions.
Room Quality
5.65
Rooms were often described as cramped with maintenance issues such as broken fixtures.
Amenities
5.88
Standard amenities with some complaints about the lack of towels and elevator issues.
Value for Money
6.84
Prices are considered reasonable, but some reviewers felt the experience did not match the cost.
Food and Beverage
6.89
Breakfast options were mentioned but considered somewhat overpriced.
Overall Experience
6.36
Mixed experience with both positive elements like location and negative aspects like cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Luxurious Stay in the Heart of Manhattan's Upper West Side

Prime Location: Situated just a block away from the iconic Central Park, La Quinta Inn & Suites New York City Central Park offers the perfect blend of tranquility and city life.

Comfortable Accommodation: Relax in our well-equipped guest rooms featuring flat-screen TVs, coffee makers, and ironing facilities, ensuring a comfortable stay for every guest.

Convenient Amenities: Start your day with a delicious continental breakfast, stay connected with free in-room Wi-Fi, and take advantage of our tour desk and concierge services to make the most of your New York City experience.

Experience the best of the city from our doorstep - book your stay at La Quinta Inn & Suites New York City Central Park today!

Important information:

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 50 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 55.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

6.6
Based on 5368 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.4
Room Quality: 5.65
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.36
M
Mala Maharaj solo_traveller us
8
Great Location
Pros:

Close to Central Park.
Excellent staff
Awesome breakfast

Cons:

The room was very small.
Only 1 small elevator for the whole building .
No microwave and no fridge.

2026-05-30 via Nuitee
A
Ahmet Alper solo_traveller tr
10
Pros:

İt is in the center of the city incredibly easy to go minutes from subway

2026-05-29 via Nuitee
D
Dayana couple us
5
Pros:

El personal excelente, te atienden muy bien!

Cons:

Las habitaciones muy pero muy pequeñas

2026-05-29 via Nuitee
D
delong family_with_children cn
8
Pros:

房间很小,行李都很难摆放,位置是最优的,早上走几步路就去中央公园。

2026-05-28 via Nuitee
D
Donna solo_traveller us
7
Pros:

BREAKFFEST WAS NICE .. ROOM NEEDED SOME UPDATEDS AND THE HALLWAY RUGS WAS IN A BIG NEED TO BE REPLACED STAFF WAS VERY NICE DAY AND NIGHT

2026-05-28 via Nuitee
R
Rodrigo family_with_children cl
1
El peor hotel en el que he estado, no cometa el mismo error y busque otro
Pros:

La ubicación del hotel es muy buena, cerca de dos líneas de metro con buena conectividad. La crema de cuerpo y el shower gel del baño eran buenos.

Cons:

El tamaño de la habitación no era suficiente para 3 personas, el clóset para la ropa era minúsculo, no puedes abrir 3 maletas al mismo tiempo.
La limpieza de la habitación era pésima, era mejor no mirar debajo de la cama, las sábanas y las toallas estaban manchadas. No limpiaban la habitación ni el baño ni sacaban la basura todos los días, olvídate de hacer las camas, en 8 noches nos hicieron las camas 1 vez.
El ascensor del hotel tiene al menos 8 penes, sí, penes, rayados en su interior y todo el mundo los veía todos los días.
La caja fuerte estaba abierta y con el cierre corrido por lo que no cerraba. Funcionaba con una llave, no con clave como la mayoría. La llave no existía por lo que la caja no servía, me dijeron que me llevarían otra que nunca llegó.
La tapa del estanque del WC era de otro WC distinto y no calzaba bien dejando una parte del estanque sin cubierta.
Además de todo esto, había que aguantar al personal del front desk y del desayuno, eran muy pesados, mal modo, indolencia. Cada vez que nos acercábamos a ellos a pedir algo el nivel de interés que mostraban era nulo, cero educación, cero empatía. Esta es la industria de la hospitalidad y en este hotel no existe eso. No así las personas que llevan cosas a la habitación, ellos tenían buena voluntad. El premio a la peor atención de lo lleva Jennifer del front desk, no sé cómo ponen a una persona así a atender clientes.

2026-05-28 via Nuitee
A
alberto solo_traveller co
9
Nice
Pros:

Location and price

Cons:

Dirty

2026-05-27 via Nuitee
A
Antoine couple us
1
I preferred to book a place elsewhere—in my car—instead of staying there any longer.
Pros:

Nothing nothing nothing. I didn't even stay there. Since it was non-refundable, I wasted $430 in less than 5 minutes.

Cons:

The bathroom (a rat hole)
The closet is a joke, barely the size of a two-liter jug
The bed, Half-up, half-down. Probably what happens when there is no chair 🪑

2026-05-26 via Nuitee
C
CLARA RAMIREZ LOPEZ solo_traveller us
7
2026-05-26 via Nuitee
I
illa Khadija solo_traveller ma
1
Pros:

Very bad

Cons:

I Don t like it
Very bad bad bad

2026-05-26 via Nuitee
K
Kristie family_with_children us
3
Will not stay again and will not recommend
Pros:

Breakfast could have had more options and a bigger area and the furniture was torn and ripped. Tv was off

Cons:

Very unclean. Poor pillows and when asked for more they did not have any. Furniture was old bathrooms were nearly unusable due to such a small size. They did not fill the shower soaps.

2026-05-26 via Nuitee
A
Amber family_with_children us
1
Terrible
Cons:

WiFi was broken, room was dirty

2026-05-25 via Nuitee
P
Pia solo_traveller cl
5
2026-05-25 via Nuitee
G
Giancarlo family_with_children it
4
bellissima la poizione, non altrettanto si può dire sul servizio.
Pros:

Mi è piaciuta la posizione, a due passi da Central Park. Davvero unica. Bene la colazione, anche se in un paio di giorni mancavano marmellate e maffin.

Cons:

La camera piccola, poco curata; il bagno veramente microscopico, la ruggine sul porta rotoli di carta igenica non si puo' vedere, come altri dettagli che non giustificano un prezzo così elevato della camera. In generale la camera era veramente poco curata.

2026-05-25 via Nuitee
A
Armando couple mx
8
2026-05-25 via Nuitee
J
Judy couple us
6
Good location but very old facility. Needs updating.
Pros:

Comfortable bed, location

Cons:

Carpet was dirty, only one elevator and we stayed on the 14th floor so hard to go up or down. Small breakfast area so most mornings I took it to my room, no room cleaning and had to ask for toilet paper, towels and tissues. Staff left laundry hampers in the hallway so you could barely get by. Tub was stained at drain. Shower head was not secure to the wall, moved when you used it.

2026-05-24 via Nuitee
J
Jose solo_traveller uy
1
A no ser por el grupo humano , horrible
Pros:

En realidad solamente la ubicación y el factor humano del staf,

Cons:

Precio calidad no tiene relación , las habitaciones incómodas e incluso había un ratón en mi habitación de la cual tengo una foto , el desayuno muy básico, no pretendía un desayuno continental pero muy básico, te limpian la habitación cada tres días ( creo eso también está mal). En términos generales lo único bueno es la ubicación

2026-05-24 via Nuitee
A
Andrew couple us
4
Save your money, way overpriced for the conditions. Very poor facilities.
Pros:

Location was good, lots of restaurants and walking distance to Central Park.

Cons:

Very run down facilities, tiny rooms, squeaky pipes. My room had motion sensor lights that could not be turned off for more than 15 minutes at a time, so when I would roll over in bed, a bright florescent white light would activate all throughout the night. Stains all over all the carpets. Pieces of my door lock were just sitting on the floor, see photo.

2026-05-23 via Nuitee
K
Kidd couple us
4
Pros:

Hotel was clean.

Cons:

Hotel was in disrepair.

2026-05-22 via Nuitee
A
Andrés M extended_group co
1
Me cancelaron la reserva. Dijeron que por una falla de comunicación entre booking y ellos. Al final Booking dice que no
Pros:

Nada. Me cancelaron la reserva

Cons:

Todo.

2026-05-22 via Nuitee