Comfort Suites Rochester Henrietta University Area

Hotels
•
Comfort Suites
8 (593 reviews)
2085 Hylan Drive , Henrietta , us
+1 585-487-8500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean
Friendly staff
Quiet location
Good breakfast variety
Cons:
Loud noises
Need for renovations
Maintenance issues
Inconsistent food quality

Categories

Cleanliness
7.46
Cleanliness was mentioned positively, but some issues noted, like unkempt bathroom corners.
Service
8.93
Staff were described as helpful and friendly, providing good assistance when needed.
Location
8.97
Location was appreciated for being quiet and away from city hustle.
Room Quality
7.92
Room issues included broken furniture and unclean items, but mentioned good maintenance assistance.
Amenities
7.95
Some amenities were lacking, like breakfast options and game availability for guests.
Value for Money
6.91
Value perceived as low due to several maintenance and cleanliness issues.
Food and Beverage
7.46
Breakfast quality was inconsistent; some found it good while others criticized the options.
Overall Experience
8.43
Overall experience generally positive despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Convenient Location
Located in Rochester, New York, our hotel offers easy access to major interstates, making travel a breeze. Just a short drive from the airport, you'll find us in the heart of the action.

Comfortable Accommodations
Each guest room at Comfort Suites Rochester Henrietta University Area is thoughtfully equipped with modern amenities like a microwave, mini-fridge, and coffee maker. Stay connected with complimentary Wi-Fi and unwind in our indoor pool.

Exceptional Services
Start your day right with a delicious continental breakfast. Need to catch up on work? Our 24-hour business center has you covered. Plus, our friendly staff at the 24-hour front desk is always ready to assist you.

Experience convenience and comfort at Comfort Suites Rochester Henrietta University Area. Book your stay with us today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 593 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 8.43
K
Kenny • solo_traveller • cw
7
2026-07-24 • via Nuitee
J
Juan Luis • extended_group • es
8
2026-07-23 • via Nuitee
L
laurie • family_with_children • us
10
Fun for all. I would recommend this place. Great value.
Pros:

Breakfast was ok. I live in Rochester and I bring my 3 boys there in the summer to enjoy the pool , the gym and making waffles. It is a one day mini vacation that I can afford and they love it. We'll be back next summer.

Cons:

No complaints here.

2026-07-23 • via Nuitee
J
Jessica • family_with_children • us
1
2026-07-22 • via Nuitee
J
John • couple • us
10
2026-07-21 • via Nuitee
A
Aakash • extended_group • de
5
2026-07-20 • via Nuitee
R
Ricardo • solo_traveller • us
9
2026-07-13 • via Nuitee
D
dawn • solo_traveller • us
8
2026-07-11 • via Nuitee
S
Saumil • family_with_children • us
5
Okay
Pros:

Okay

Cons:

Okay

2026-07-09 • via Nuitee
S
Steve • couple • us
5
It worked , but was just okay
Pros:

Location & staff, especially the guy in the dining room. He was A+

Cons:

Broken toilet paper holder
Broken clock ( the alarm went off at 1am🥵
2 bulbs had flickering issues

2026-07-02 • via Nuitee
E
Edward • solo_traveller • us
6
2026-07-01 • via Nuitee
T
Timothy • couple • us
7
2026-06-29 • via Nuitee
L
Lutts • extended_group • us
10
2026-06-29 • via Nuitee
E
Edward • solo_traveller • us
5
Cons:

The floor was greasy, the bathroom tub looked dirty, the door looked like it had a shady repair done after someone kicked it in, and the window seemed like it could easily be opened to break in.

2026-06-27 • via Nuitee
L
luis • solo_traveller • us
9
2026-06-26 • via Nuitee
M
Mike • solo_traveller • us
10
2026-06-26 • via Nuitee
B
Bentil • extended_group • us
1
Pros:

The breakfast was good

Cons:

The room had bedbugs! I was bitten all night before I realized they had bedbugs!

2026-06-22 • via Nuitee
C
Carole • couple • us
7
2026-06-18 • via Nuitee
T
Thompson • solo_traveller • us
7
2026-06-17 • via Nuitee
F
Fierro • couple • us
1
Pros:

Nothing

Cons:

-dirty, smelt like smoke, no clean towels, uncomfortable.

2026-06-16 • via Nuitee