Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG

Hotels
•
Holiday Inn Express
8.6 (597 reviews)
2300 North Haden Island Drive , Portland , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Comfortable beds
Cons:
Dirty showers
Safety concerns
Poor service in specific instances

Categories

Cleanliness
7.81
Several reviews indicated issues such as dirty showers and floors.
Service
9.08
Most reviews praised the staff for being friendly and helpful, despite some issues.
Location
7.82
Some reviews mentioned safety concerns and lack of nearby dining options.
Room Quality
8.77
Similar sentiments regarding clean and comfortable rooms were consistent.
Amenities
8.8
Amenities like breakfast and pool were positively mentioned, although the hot tub was broken.
Value for Money
8.86
Value perception seems good, typical for the offerings.
Food and Beverage
8.81
Breakfast received positive feedback, with a good variety of options.
Overall Experience
8.88
Mixed reviews overall, but several guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Delight in Every Stay at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach

Unparalleled Convenience: Start your day with a complimentary hot breakfast and unwind in the heated indoor pool. Explore downtown Portland and Fort Vancouver just a stone's throw away.

Modern Amenities: Enjoy complimentary high-speed internet, a microwave, and a mini-refrigerator in every room. Stay active in the fitness center or rejuvenate in the whirlpool and sauna.

Endless Exploration: Ski, boat, or golf near the hotel. Visit Portland Meadows Racetrack and the University of Portland, a short drive away.

Book your unforgettable stay at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that construction work is going on nearby (08:00) to (19:00) seven days a week and some rooms may be affected by noise.
All rooms and common areas will be renovated. Noise will be limited between (08:00) to (17:00).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 597 reviews
Cleanliness: 7.81
Service: 9.08
Location: 7.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.86
Food and Beverage: 8.81
Overall Experience: 8.88
A
Angel • solo_traveller • us
1
Nasty, unsanitary, low budget garbage can, with Nadya( URSULA) at the front desk! YIKES!!
Pros:

Breakfast and checking OUT!!!

Cons:

The staffs response to moldy shower curtain, and dirty bed sheets, to potential guest, please be sure to read reviews about this hotel before deciding to stay! Also the pool and spa area are unsanitary and good luck finding a clean towel as this is one of the low budget holes that seem to scrimp and scrape by on the bare minimum. I was told to enter the green seaweed Spa and greasy pool at my own risk by the angry Ethiopian girl with braids at the front desk, she was SUPER RUDE! Management DOES NOT care about you as a customer and will write fake responses addressing your concerns but will NOT take any action. So if you are looking for a LOW budget Unfriendly hotel that only cares about their bottom line, then the Holiday Inn Express & Suites at Jantzen Beach in Portland Oregon is your absolute best stop!! Enter at your own risk! Thank you Jantzen Beach Holiday Inn Express & Suites YOU SUCK AZZ PLUS TAX!! And don't bother writing me back in response you know for a fact this is ABSOLUTELY TRUE and as a guest I was made to endure this HORRIBLE EXPERIENCE even after You had every photo and email. I was Told by the front desk when asked for clean sheets as stains were on my bed sheets super gross!!! to take my sheets off the bed and sleep on the mattress, when I asked for a non moldy shower curtain and was given a clean one but told to put it up myself cause they aren't maintenance 😒 customer service at its best! NOT!! Potential guest you have been WARNED ⚠️ If you are looking for POOR service in the GHETTO of Portland let this be your first choice!!! This was my first and absolute 💯 LAST time I chose this location by mistake as their are two close by, the one by the river is much nicer, cleanliness is there main focus and they appreciate their guest! INSTEAD Choose: Holiday Inn Portland by the Colombia-Riverfront you cannot go wrong!

2026-06-05 • via Nuitee
G
Giles • solo_traveller • us
9
2026-06-03 • via Nuitee
H
HOUTEX75 • solo_traveller • us
9
2026-06-02 • via Nuitee
J
Jane • couple • us
7
2026-06-01 • via Nuitee
O
Oleg • couple • us
9
2026-06-01 • via Nuitee
P
Piotr • solo_traveller • pl
9
I will promote this hotel for my other peers traveling to PNW
Pros:

Everything beside the high occupation on the Memorial Day 2026;)

Cons:

Not found

2026-06-01 • via Nuitee
A
ALICIA • couple • us
10
Nadia was the best! She was so great that on our return to the city, we decided to stay at the same location.
Pros:

We love the location, we loved that the parking was easy, the hotel was nicely appointed and had plenty of USB ports of all sizes in the room. We also enjoyed the breakfast.

2026-05-29 • via Nuitee
A
ALICIA • couple • us
10
Our state was great! The bed was very
Pros:

We love the location, easy parking, Wi-Fi, and a very nice breakfast.

2026-05-29 • via Nuitee
A
Anja • couple • de
9
2026-05-28 • via Nuitee
S
Studer • family_with_children • us
5
Adequate for the price.
Pros:

Breakfast was good and room was spacious with comfortable bed.

Cons:

Pool had large clumps of hair floating in it the entire time, indicating lack of filtration. Never towels in pool area and even front desk had limited towels available. Toilet in our room didnt flush right. Difficult to regulate temperature in our room...upon arrival, thermostat set to 65 and windows was open so it was freezing.

2026-05-27 • via Nuitee
B
Bell • couple • us
10
recommended
Pros:

Quiet (except for when some kids knocked on hotel doors early morning), friendly staff, clean rooms, comfortable beds, coffee maker, refrig, and microwave in room.

2026-05-26 • via Nuitee
A
Alina • family_with_children • us
10
2026-05-26 • via Nuitee
J
Jenni • couple • us
2
Would not stay here again.
Pros:

There was free parking.

Cons:

Room was not fully cleaned, I booked this because of the hot tub and it was not working in my birthday, there were screaming outside my room. Not a great experience.

2026-05-26 • via Nuitee
M
Mona • solo_traveller • us
10
2026-05-25 • via Nuitee
S
Sameer • family_with_children • us
5
2026-05-25 • via Nuitee
T
Tony • family_with_children • us
10
Excellent
Pros:

Staff was friendly. Breakfast was excellent. Beds were comfortable. My wife enjoyed the pool. Overall an enjoyable stay.

2026-05-24 • via Nuitee
I
Iris • solo_traveller • il
9
2026-05-23 • via Nuitee
S
Stacy • couple • us
8
2026-05-23 • via Nuitee
G
Greg • couple • au
6
Adequate
Pros:

Not clean
Clean behind bathroom doors would be good

Cons:

Location

2026-05-21 • via Nuitee
I
Istvan • couple • at
9
2026-05-15 • via Nuitee