Hampton Inn & Suites Hershey

Hotels
•
Hampton Inn
7.5 (507 reviews)
749 East Chocolate Avenue , Hershey , US
+1 717-533-8400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near Hershey Park
Consistently praised breakfast (many options, well-stocked)
Friendly/attentive staff (several specific positive mentions)
Free WiFi and convenient for short stays
Good value for price for many guests
Cons:
Cleanliness issues: stained carpets, mold and inconsistent housekeeping
Pool problems: heater broken/cold water and strong chlorine smell
Rooms outdated or worn; shower/tub and bathroom repairs needed
Uncomfortable beds or thin/soft pillows reported
Intermittent WiFi and occasional maintenance/ceiling/cabinet repairs

Categories

Cleanliness
6.5
Mixed signals: several guests reported dirty/stained carpets, mold in bathrooms and inconsistent housekeeping (every-other-day/no bed-making), while some reviews described areas as overall clean.
Service
8.5
Generally positive: multiple mentions of attentive, friendly staff and specific praise (e.g., Brandon); a few reviews noted rude or less-friendly staff, but service is mostly a strength.
Location
9.5
Consistently praised: very close to Hershey Park and convenient for attractions; location is repeatedly called a primary reason to book.
Room Quality
5.5
Below average: many reports of worn or outdated rooms, stained carpets, loose fittings, uncomfortable beds and shower/tub issues; some rooms noted as acceptable for short stays.
Amenities
6.5
Mixed: breakfast amenities are strong, but the pool heater being broken/cold water, strong chlorine smell, and intermittent WiFi reduce the amenities score.
Value for Money
7.5
Perceived as fair to good by several guests (one called it great value), though condition and amenity issues temper the value impression for others.
Food and Beverage
8.5
Strong: breakfast repeatedly described as good with many options, well stocked and clean; occasional complaints about limited options late in the service window.
Overall Experience
7.5
Mixed-positive: guests appreciate location, breakfast and friendly staff but recurring cleanliness, room condition and pool issues hold the overall experience to a mid-high rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Nearby Attractions
Located in the heart of the city center near Hershey Chocolate World, our hotel offers easy access to popular attractions like Hershey Factory Works and Hershey Stadium.

Comfortable Accommodations and Amenities
Enjoy a relaxing stay in our comfortable rooms equipped with in-room refrigerators. Start your day right with our free daily hot breakfast buffet and stay connected with complimentary high-speed internet.

Fitness Center and Indoor Pool
Unwind and stay active with our on-site fitness center and indoor swimming pool. Perfect for relaxing after a day of exploring all that Hershey has to offer.

Book your stay at the Hampton Inn and Suites Hershey for a memorable and convenient experience!

Important information:

A limited continental breakfast will be offered until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

7.5
Based on 507 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 7.5
W
William • couple • us
8
2026-10-25 • via Nuitee
F
Fraser • couple • gb
6
with the exception of the above comments it was reasonable.
Pros:

Breakfast and coffee facilities were excellent

Cons:

Room cleaning every second day and beds not made at all would prevent me from choosing this again.

2026-10-20 • via Nuitee
C
Cooper-McFarlane • couple • us
10
We had a blast
Pros:

The games provided for family fun

Cons:

The tub in my room had some visible rust areas.

2026-10-19 • via Nuitee
B
Betty • family_with_children • do
10
Buena ubicación
Pros:

Ubicación

Cons:

Las instalaciones necesitan una remodelación

2026-10-17 • via Nuitee
D
Diane • couple • us
10
good stay would use again
Pros:

breakfast was very good, room was fine, hot water for shower & had shampoo, conditioner & lotion

Cons:

where the desk was it was very tight with the bed could mot move very good

2026-10-10 • via Nuitee
M
Marc • solo_traveller • us
8
2026-10-10 • via Nuitee
N
Nicholas • solo_traveller • us
8
2026-09-18 • via Nuitee
M
MaxQ104 • couple • us
6
Decent place to stay within one mile of Hershey attractions.
Pros:

Lobby and breakfast area were great. Very convenient location to Hershey attractions. The staff was very attentive and friendly. Everything seemed clean and tidy. Good free breakfast.

Cons:

Pool heater was broken. The room was a bit worn, the A/C struggled to keep up. No lounge chair in the room (just an office chair). Small bathroom, shower in the tub with just a spray head - would prefer a walk in shower and shower wand in addition to the spray head.

2026-09-18 • via Nuitee
P
Paul • solo_traveller • us
8
Great value
Pros:

Friendly and clean

Cons:

Beds were uncomfortable

2026-09-16 • via Nuitee
V
VampScarlet31 • solo_traveller • us
6
Pros:

Location. Overall clean.

Cons:

It was a little outdated. The tub needs to be replaced for the most part. The shower head was not the greatest. The ceiling in the bathroom and some of the cabinets in the kitchen needs repairs.

2026-09-16 • via Nuitee
M
Mary Jo • family_with_children • us
10
Impressed by a very pleasant and attentive staff. Everyone I dealt with was great!
Pros:

Breakfast was good with many options. Well stocked and kept clean!

Cons:

I was looking forward to using the pool but the heater was broken and the water was way too cold for my comfort. That was my only disappointment.

2026-09-16 • via Nuitee
J
Jayde • couple • us
10
2026-09-11 • via Nuitee
S
Safronia • solo_traveller • us
10
I enjoyed being able to relax by myself in a good location.
Pros:

The breakfast was good.

Cons:

I have no complaints.

2026-09-09 • via Nuitee
R
Rachel • family_with_children • us
10
Amazing
Pros:

Location to the park, late pool hours and a great breakfast

Cons:

Nothing

2026-09-07 • via Nuitee
K
Kimberly • family_with_children • us
9
Good, would stay again but bring my own pillows.
Pros:

We like the location so close to Hersey park. We loved having free WiFi, breakfast included and clean area.

Cons:

The breakfast could have had more options. The pillows were to thin and too soft.

2026-09-02 • via Nuitee
A
Alexander • family_with_children • us
7
2026-08-29 • via Nuitee
J
John • couple • us
9
2026-08-28 • via Nuitee
A
ANTONIO • family_with_children • us
5
Not so great.
Pros:

Breakfast was reasonable if you showed up to the early hours, if you showed between 0900 am to 1000 am you were left with nothing, very bad for hotel image.I didn't like the dirty carpet in the room, didn't like the pool smelling so much chlorine that you almost pass out, and the every other day room service.

Cons:

The wifi service kept having breaks. Very frustrating especially when working on a project.

2026-08-27 • via Nuitee
B
Bradley • solo_traveller • us
8
2026-08-25 • via Nuitee
G
Głodowski • family_with_children • pl
10
2026-08-25 • via Nuitee