Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Comfortable beds and attractive decor
Friendly, helpful staff
Strong on-site food & beverage (restaurant, coffee bar)
Nice amenities (coffee stations, outdoor lounge, complimentary bottle)
Generally clean and elegant property
Cons:
Musty/mould-like or sewage odors reported in some rooms
Hotel perceived as expensive; pricey valet and extras
Occasional room issues: AC/thermostat failures, low water pressure
Some areas (lobby furnishings) described as run down; rooms can be dark
No pool; spotty TV Wi‑Fi reported by a guest
Noise from events without advance notice

Categories

Cleanliness
8.3
Generally described as very clean and elegant in multiple reviews, but several guests reported strong room odors (musty/mould-like and a sewage-like smell) that noticeably impacted some stays.
Service
9.3
Staff repeatedly called friendly, helpful, and accommodating; front desk resolved an AC issue by moving a guest. Some criticism of slow or insufficient responses around odor and valet fees, but overall service sentiment is very positive.
Location
9.6
Consistently praised as excellent — central, within easy walking distance of markets, restaurants, carriage rides, and waterfront attractions; a major strength of the property.
Room Quality
8.2
Rooms frequently noted as comfortable with good beds and attractive decor, but guests reported issues like dark rooms, thermostat/AC failures, low water pressure, and occasional musty smells that lowered room quality for some stays.
Amenities
9.2
Strong amenities mentioned (coffee stations on each floor, on-site restaurant and coffee bar, outdoor lounge, complimentary water bottle) though some guests noted absence of a pool and pricey valet.
Value for Money
7.4
Multiple guests commented that the hotel is pricey in many ways (high nightly cost, expensive valet, no included breakfast in some cases), reducing perceived value despite the high-quality offerings.
Food and Beverage
9.4
Food and cocktails described as amazing, restaurant atmosphere inviting, and the on-site coffee bar appreciated — F&B is a clear positive across reviews.
Overall Experience
9.8
Most guests reported a wonderful, elegant stay with great location, comfortable beds, and excellent staff; a minority of notable issues (odors, occasional maintenance/noise) tempered some experiences but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:58

Property Description

Luxurious Accommodation
Hotel Emeline, situated in Charleston, offers a luxurious stay just steps away from Charleston Waterfront Park. The 4-star hotel boasts free bikes, private parking, a fitness centre, and a charming garden.

Fine Dining and Entertainment
Indulge in delectable Italian dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Room service and a 24-hour front desk ensure all your needs are met promptly.

Comfort and Convenience
Each elegantly furnished guest room features a private bathroom, flat-screen TV, air conditioning, and cozy seating area. With amenities like free toiletries, bed linen, and towels provided, Hotel Emeline guarantees a comfortable and convenient stay.

Ready to experience the charm of Charleston at Hotel Emeline? Book your stay now and explore the city's top attractions effortlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Property Video

Guest Reviews

8.9
Based on 1258 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.6
Room Quality: 8.2
Amenities: 9.2
Value for Money: 7.4
Food and Beverage: 9.4
Overall Experience: 9.8
R
Richard • family_with_children • gb
8
Pros:

Location and style

Cons:

We where underneath the gym so noisey

2026-08-25 • via Nuitee
A
Amy • couple • us
9
Wonderful weekend getaway
Pros:

It‘s a beautifully designed hotel. We really like the aesthetic they went for. Smells really good too.
It‘s great to have an in-house coffee shop, restaurant, 24/7 gym, and lobby space to hang out.
Water/coffee stations are also great.

Room was spacious and clean.

Would definitely stay here again and highly recommend this hotel.

Cons:

King bed seemed to be a bit short and matress could be a bit firmer but that‘s just our personal preference.
Living room TV was a bit weird.

2026-08-25 • via Nuitee
K
Kayley • extended_group • us
9
Great hotel. Customer service could be better.
Pros:

This property was beautiful with lots of great amenities. We loved the little stations on each floor. It’s in a fantastic location directly next to the market, which makes you feel like you’re in the heart of everything, because you are.

Cons:

The staff ultimately was what made this loose a few stars for me. The valet guys were exceptional, but most of the interior hotel made it seem like a burden if we asked for anything. Ex: we asked for an extra water bottle because we had 4 people in a room and were only given 2 and ran out of the water bottles we had packed and it’s the middle of summer and they never brought it and questioned us as to why we needed anymore. We needed more towels, again, because we had a suite for 6 people, only had 4, but needed additional ones because there was only enough for 2 people. They made it seem like we were asking for too much when it was a simple request.

2026-08-23 • via Nuitee
S
Serena • family_with_children • us
10
Magnificent
Pros:

Wonderful location and loved the hotel

Cons:

All was great

2026-08-17 • via Nuitee
C
Claudia • extended_group • es
10
2026-08-12 • via Nuitee
J
Jan • family_with_children • us
10
2026-08-11 • via Nuitee
D
Denis • extended_group • fr
8
2026-08-10 • via Nuitee
P
Patton • solo_traveller • us
10
Pros:

The room had a great old jazz & blues era feel. There was even a usable record player that I thought was a great touch. Very spacious and comfortable and the location was prefect.

2026-08-05 • via Nuitee
J
JULIA • solo_traveller • us
7
Pros:

Fruit and coffee/tea stations were great and location was perfect.

Cons:

Mattress really soft and sinks in in the middle - so hard to get comfortable. Thermostat centrally controlled so you cant set your own temp (the technician they sent up to us when it wasnt working explained that to us). Costumer service lacking - we had to call/text/go down to the front desk to remind. They were not on top of things or maybe not communicating to each other well. We had a great time in Charleston but the hotel was a disappointment.

2026-08-03 • via Nuitee
S
Shannon • extended_group • us
10
Pros:

The staff is so nice and helpful this would be my second time booking with them and will continue to come back

2026-08-02 • via Nuitee
K
Kristin • couple • us
10
2026-07-25 • via Nuitee
S
Sonja • family_with_children • at
10
Traumhaftes Hotel, zentral, sauber, freundlich!
Pros:

Traumhaftes Hotel, sauber, freundlich!

2026-07-22 • via Nuitee
A
Alex • couple • us
10
Comfort, classy, and convenient.
Pros:

It was in a good location and easy to access everything around.

Cons:

The restaurant was a little more fancy than expected but still good

2026-07-20 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-07-16 • via Nuitee
L
Lars • solo_traveller • no
9
Pros:

Affordable splendor in Old Town Charleston

2026-07-13 • via Nuitee
K
Karen • solo_traveller • us
6
Pros:

Location

Cons:

Coffee machine didn’t work. The coffee shop doesn’t open until 7 so earlier risers and travelers can’t have coffee.

2026-07-13 • via Nuitee
M
Marina • couple • br
10
Excellent option to visit Charleston
Pros:

Excellent place. Clean, comfortable, stylish and close to everything in historic Charleston.

Cons:

Nothing

2026-07-13 • via Nuitee
C
Cherakee • couple • us
10
A romantic perfect getaway in a hotel that goes past all expectations.
Pros:

The property is gorgeous and updated! The staff was exceptional and the whole stay felt so luxurious. The location couldn't be more perfect!!

Cons:

Nothing

2026-07-09 • via Nuitee
B
Brittany • solo_traveller • us
10
Pros:

Everyone was amazing! Could not speak more highly of the staff that helped us during our stay.

2026-07-09 • via Nuitee
A
anjunette • couple • us
10
2026-07-09 • via Nuitee