Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Comfortable beds and attractive decor
Friendly, helpful staff
Strong on-site food & beverage (restaurant, coffee bar)
Nice amenities (coffee stations, outdoor lounge, complimentary bottle)
Generally clean and elegant property
Cons:
Musty/mould-like or sewage odors reported in some rooms
Hotel perceived as expensive; pricey valet and extras
Occasional room issues: AC/thermostat failures, low water pressure
Some areas (lobby furnishings) described as run down; rooms can be dark
No pool; spotty TV Wi‑Fi reported by a guest
Noise from events without advance notice

Categories

Cleanliness
8.3
Generally described as very clean and elegant in multiple reviews, but several guests reported strong room odors (musty/mould-like and a sewage-like smell) that noticeably impacted some stays.
Service
9.3
Staff repeatedly called friendly, helpful, and accommodating; front desk resolved an AC issue by moving a guest. Some criticism of slow or insufficient responses around odor and valet fees, but overall service sentiment is very positive.
Location
9.6
Consistently praised as excellent — central, within easy walking distance of markets, restaurants, carriage rides, and waterfront attractions; a major strength of the property.
Room Quality
8.2
Rooms frequently noted as comfortable with good beds and attractive decor, but guests reported issues like dark rooms, thermostat/AC failures, low water pressure, and occasional musty smells that lowered room quality for some stays.
Amenities
9.2
Strong amenities mentioned (coffee stations on each floor, on-site restaurant and coffee bar, outdoor lounge, complimentary water bottle) though some guests noted absence of a pool and pricey valet.
Value for Money
7.4
Multiple guests commented that the hotel is pricey in many ways (high nightly cost, expensive valet, no included breakfast in some cases), reducing perceived value despite the high-quality offerings.
Food and Beverage
9.4
Food and cocktails described as amazing, restaurant atmosphere inviting, and the on-site coffee bar appreciated — F&B is a clear positive across reviews.
Overall Experience
9.8
Most guests reported a wonderful, elegant stay with great location, comfortable beds, and excellent staff; a minority of notable issues (odors, occasional maintenance/noise) tempered some experiences but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:58

Property Description

Luxurious Accommodation
Hotel Emeline, situated in Charleston, offers a luxurious stay just steps away from Charleston Waterfront Park. The 4-star hotel boasts free bikes, private parking, a fitness centre, and a charming garden.

Fine Dining and Entertainment
Indulge in delectable Italian dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Room service and a 24-hour front desk ensure all your needs are met promptly.

Comfort and Convenience
Each elegantly furnished guest room features a private bathroom, flat-screen TV, air conditioning, and cozy seating area. With amenities like free toiletries, bed linen, and towels provided, Hotel Emeline guarantees a comfortable and convenient stay.

Ready to experience the charm of Charleston at Hotel Emeline? Book your stay now and explore the city's top attractions effortlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

8.9
Based on 1232 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.6
Room Quality: 8.2
Amenities: 9.2
Value for Money: 7.4
Food and Beverage: 9.4
Overall Experience: 9.8
M
Maggie • solo_traveller • us
9
2026-07-03 • via Nuitee
T
T • solo_traveller • no
10
2026-07-03 • via Nuitee
M
Mandalas • solo_traveller • us
5
Pros:

Location and Staff

Cons:

Uncomfortable mattress, some lighting didn't work, needs remodeling

2026-07-01 • via Nuitee
R
Robert • solo_traveller • us
9
2026-06-28 • via Nuitee
R
Rieser • extended_group • us
8
I would definitely go back for the location and comfortable beds.
Pros:

Location. Beds were comfortable.

Cons:

Very dark in the rooms. Lobby furnishing run down. Problems with the thermostat.

2026-06-18 • via Nuitee
T
Tamara • couple • us
10
2026-06-16 • via Nuitee
R
Robbie • couple • us
8
very nice hotel in a great location but pricey in every way
Cons:

valet parking is very expensive

2026-06-16 • via Nuitee
C
Courtney • couple • us
9
It was great for our weekend visit!
Pros:

Really liked the decor overall. Coffee on each floor was really nice!

Cons:

Water pressure in the bathroom sink was really bad.

2026-06-15 • via Nuitee
J
Jennifer • couple • us
10
Beautiful and clean! Will definitely return!
Pros:

The property is incredible. We loved the outdoor lounge area, having the coffee cafe right by the lobby was perfect. We had a wonderful stay. So close to everything

2026-06-12 • via Nuitee
N
Nichole • couple • us
9
2026-06-08 • via Nuitee
J
Jamie • couple • us
9
2026-06-08 • via Nuitee
R
Russell • couple • us
7
Ok
Pros:

The bed was very comfortable and the food was amazing.

Cons:

A foul sewage like odor was present in our room. When we approached the front deck the first evening, we were told that they would look into the issue. The roof was sprayed with a deodorizer only and the foul odor returned. Very unpleasant and we were disappointed in the staff reaction.

2026-06-08 • via Nuitee
D
Dr. LaShay • solo_traveller • us
10
2026-06-06 • via Nuitee
R
Richard • family_with_children • us
10
Beautiful hotel, excellent location and incredible staff.
Pros:

beautiful hotel and excellent location.

Cons:

everything was great.

2026-06-02 • via Nuitee
J
Jones • couple • us
8
Not long enough!
Pros:

Bed was very comfortable. Place is gorgeous. Location great for walking places.

Cons:

Everything is very expensive

2026-06-01 • via Nuitee
F
Francesca • couple • us
7
Stylish hotel with great amenities, friendly staff, and an excellent location, but the room's mouldy smell prevented
Pros:

The atmosphere and location were excellent, making it easy to enjoy Charleston on foot. We loved the restaurant and coffee bar, which added a lot to the overall experience; food & cocktails were amazing. The property was clean, and every staff member I interacted with was friendly, welcoming, and helpful. Thoughtful touches like the complimentary Emeline glass bottle for guests and the coffee and water stations on each floor made the stay feel a little more special and convenient.

Cons:

The beds were not as comfortable as we would expect for a hotel at this price point. The biggest issue, however, was a noticeable musty/mould-like smell in the room, which significantly affected the overall experience. Everything else about the hotel was enjoyable, but the odor made it difficult to fully relax and would make us hesitant to return unless the issue has been addressed.

2026-06-01 • via Nuitee
E
Elaina • couple • us
8
Overall I had a great time and I felt well accommodated.
Pros:

Beautiful hotel, staff is very friendly and helpful. Very clean and elegant feeling. Great location as well.

Cons:

I had a few, minor issues. One was our AC broke and it was over 80° in our room. The staff quickly helped to try and fix it, and when they were unable to they moved us to a new room. I felt the situation was handled in a great manner. I feel with the process point breakfast should be included, I’ve paid a lot less at places that offered breakfast. My third and final issue was on a Thursday night they had a rehearsal dinner outside in the courtyard which was outside our room. It would’ve been nice to know in advance there would be an event because they were very loud and stayed late.

2026-05-31 • via Nuitee
B
Brent • extended_group • us
9
Lovely hotel in a great location.
Pros:

This property is in an excellent location with an easy walk to the market, restaurants, carriage rides, and water front park.

The restaurant in the hotel served good food and had an inviting atmosphere.

Cons:

What time we were in the room, the Wi-Fi for the TV was spotty.

It would’ve been nice to have a pool.

2026-05-29 • via Nuitee
S
Stephen • couple • us
10
Comfortable, well appointed and convenient central location.
Pros:

Clean, nicely appointed room.

Cons:

Had to request ironing board and iron. Took 10 min. Then I found a steamer in a drawer (bonus!). Seriously, having to ask was my only critique.

2026-05-29 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-05-29 • via Nuitee