DoubleTree by Hilton Virginia Beach

Hotels
•
Doubletree by Hilton
7.8 (563 reviews)
1900 Pavilion Drive , Virginia Beach , US
+1 757-422-8900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location for beach/shops/boardwalk
Friendly/helpful staff (multiple mentions)
Clean/modern rooms (many guests)
Buffet breakfast praised
Shuttle service to boardwalk
Convenient for local attractions
Cons:
Charged for parking / parking costs
Black mold reported in bathroom
Pool water cloudy/white
Carpet wet area / wet carpet
Housekeeping inconsistencies / missed service
Rude front desk incidents (specific staff mentioned)
Noise from events in lobby/ballroom/bar
Room issues: weak shower pressure, empty shower gel, no microwave/kettle, sewage smell on hallway
Security concern (attempted break-in on car)
Restaurant/service problems (food temperature, coffee unavailable)

Categories

Cleanliness
6.5
Mixed: multiple guests praised cleanliness (rooms described as very clean/modern), but there are significant issues reported — black mold in a bathroom, a wet/water-damaged carpet area, pool water described as cloudy/white, and occasional missing toiletries or empty shower gel.
Service
9
Generally strong: many reviews call staff wonderful, super nice and helpful, and shuttle/front-desk service praised; however there are notable service failures (rude front-desk employee Shay, unaccommodating responses, inconsistent housekeeping).
Location
9.3
Very positive: repeatedly described as a great, convenient location for the beach, local shops, and boardwalk with easy access — a standout strength for most guests.
Room Quality
7
Mixed to slightly below average: some modern, clean rooms were noted, but complaints include non-sea-facing rooms, weak shower pressure, missing amenities in-room (no microwave/kettle), sewage smell on a floor, and occasional maintenance/keypad issues.
Amenities
7.2
Mixed: positives include shuttle service and buffet breakfast in some stays; negatives include lack of in-room microwave/kettle, inconsistent coffee availability, paid parking, pool water concerns, and events/noise from public spaces.
Value for Money
7.6
Mixed: some guests felt the property offered good value for location and price and would return, while others felt cost was high for the location and were put off by extra charges (parking) and occasional service shortfalls.
Food and Beverage
7
Mixed: the buffet breakfast received strong praise from some guests, but restaurant service and food temperature had issues for others (food served warm, coffee availability problems, breakfast not included for some stays).
Overall Experience
8.8
Generally positive overall with several outstanding stays reported (many would return), tempered by isolated but significant negatives (reservation cancellations, security concerns, loud events, housekeeping lapses and cleanliness incidents).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
DoubleTree by Hilton Virginia Beach is perfectly situated next to the Virginia Beach Convention Center and just a short distance from the beach, offering easy access to a variety of attractions and activities.

Endless Activities
From deep-sea fishing to whale watching and top-rated golfing, guests at the DoubleTree Hotel Virginia Beach can enjoy a wide range of exciting experiences just moments away. Explore the vibrant boardwalk, indulge in unique shopping, or visit the fascinating Virginia Aquarium during your stay.

Relaxation and Comfort
Start your day with a delicious breakfast at the on-site restaurant, then unwind in the indoor pool or soak up the sun on the sundeck. Whether you're seeking adventure or relaxation, this hotel offers the perfect blend of comfort and convenience.

Book your stay at DoubleTree by Hilton Virginia Beach for an unforgettable experience!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 563 reviews
Cleanliness: 6.5
Service: 9
Location: 9.3
Room Quality: 7
Amenities: 7.2
Value for Money: 7.6
Food and Beverage: 7
Overall Experience: 8.8
H
Hugo • couple • uy
7
2026-10-31 • via Nuitee
X
Xin • couple • us
7
2026-10-10 • via Nuitee
P
Peggy • solo_traveller • us
9
Pros:

Location

Cons:

Charged for parking

2026-10-08 • via Nuitee
V
Victor • couple • us
9
2026-10-07 • via Nuitee
R
Reid-Ashton • solo_traveller • us
8
Pros:

The staff was wonderful.

Cons:

N/A

2026-09-10 • via Nuitee
K
Karen • couple • us
1
Bad
Cons:

They canceled my reservation

2026-09-08 • via Nuitee
J
Jose Raul • couple • us
9
Me quedaría nuevamente pero solo por la habitation
Pros:

Muy limpio los empleados muy amables

Cons:

La piscina estaba el agua como blanca. Y el desayuno no es muy bueno

2026-09-08 • via Nuitee
L
Lee • couple • us
6
Welcoming and clean
Pros:

Modern feel and clean

Cons:

Not sea facing room.
Coffee machine
The shower gel were empty
Shower pressure weak
Breakfast not included

2026-09-08 • via Nuitee
L
liz • couple • us
10
Overall for the location and money I will be spending more vacations at this location.
Pros:

The staff members were super nice and helpful.The location was very clean and convenient for anyone going to the beach and the local shops.The buffet breakfast was awesome.

Cons:

No complaints.

2026-09-07 • via Nuitee
R
Reniery • couple • us
10
2026-09-07 • via Nuitee
R
Robert • couple • us
9
Our stay was overall outstanding
Pros:

Everything was great!

Cons:

Carpet wet area

2026-09-03 • via Nuitee
S
Shaquille • couple • us
1
2026-08-25 • via Nuitee
L
Latricia • couple • us
9
I’ll definitely come back and stay again
Pros:

The hotel was in a great location for going to the beach

Cons:

The floor I stayed on had a bad sewage smell in the hallway due to a room that had a plumbing issue other then that everything was good.

2026-08-20 • via Nuitee
J
Jaime • couple • us
7
2026-08-16 • via Nuitee
F
Francisco Moncada • extended_group • us
10
2026-08-10 • via Nuitee
L
Lewis • solo_traveller • us
9
2026-08-08 • via Nuitee
M
Manoj • family_with_children • us
4
Pros:

No microwave/kettle

Cons:

Staff is not accommodating

2026-08-04 • via Nuitee
C
Cameron • couple • us
2
Average at best, subpar at worst.
Pros:

Was able to book a room.

Cons:

Someone tried to break into my car (lubricant was found on my front passenger door handle which is used to shimmy open doors/windows). Cost was high for location. You have to pay for parking. This location hosts random events in the downstairs lobby, ballroom, and bar, which were loud and unpleasant to the paying guests.

2026-08-03 • via Nuitee
J
Jasmine • solo_traveller • us
7
2026-08-03 • via Nuitee
4
490hazeld • Family
8
Some Good - Some Not So Good
Pros:

We stayed at this hotel for our family reunion. My husband and I enjoyed the hotel overall. The staff was pleasant and helpful. The shuttle to the boardwalk was a nice experience. My opinion is the restaurant needs improvement in service. We dined there the evening we arrived. I was disappointed the food we were served was warm, not hot as it should have been. After dinner asked for coffee and was told there was none as they would have to brew a large pot. What restaurant doesn't have coffee? It appears to be short staffed some days. I observed one person taking care of the bar, taking and placing orders; which slows service to other patrons. Our stay was four days but had housekeeping one day near the end of our stay. I did bring this to the attention of the front desk.

2026-07-29 • via Tripadvisor