Residence Inn by Marriott Williamsburg

Hotels
•
Residence Inn
8.1 (302 reviews)
1648 Richmond Road , Williamsburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good accommodations for pets
Great location
Cons:
Cleanliness issues
High pet fees

Categories

Cleanliness
7.38
The room was not very clean; some reviewers mentioned cleanliness issues.
Service
8.75
Staff was friendly and accommodating, went above and beyond in several instances.
Location
8.39
The hotel is centrally located with great access and convenient for pet owners.
Room Quality
7.84
Rooms were spacious and comfortable based on some reviews, but minor concerns were noted.
Amenities
7.87
Free ice cream and good breakfast offerings, but also mentions of issues.
Value for Money
7.83
Inexpensive option relative to the space, but pet fees were considered high.
Food and Beverage
8.38
Breakfast was generally good, with some minor issues mentioned.
Overall Experience
8.35
Positive experiences shared overall; guests mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Luxurious Amenities Await You

Fully Equipped Kitchen and More: Indulge in the convenience of kitchen facilities in every room, complete with an oven and microwave for your culinary needs.

Relax and Unwind: Take a dip in the outdoor swimming pool or work up a sweat in the well-equipped fitness centre during your stay.

Convenience at Your Fingertips: Enjoy daily room servicing, laundry and dry cleaning services, as well as assistance with grocery shopping for a hassle-free experience.

Book your stay at Residence Inn Williamsburg now to experience comfort and convenience like never before!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 302 reviews
Cleanliness: 7.38
Service: 8.75
Location: 8.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
L
LTL7311 • Couples
6
Friendly Staff, Neat & Clean
Pros:

What a great location! The rooms were clean and spacious, as well as the lobby area. The front desk staff members were very friendly, as were other personnel we encountered. The breakfast area was neat and plentiful: eggs were cage free (hard boiled or scrambled), bacon, sausage, waffles, bagels, cereals, yogurt, juices, coffee. A fun treat was Blue Bunny ice cream bars available at no charge from 4pm-8pm. Some maintenance issues: The gym had all the equipment but air conditioning was not working and it was hot (86 degrees). A window was opened, which allowed wasps to enter during workout which were eliminated. The lock to the hotel room was not functioning correctly and a maintenance worker responded that the locks need to be replaced. The best parts of this facility are the friendly and helpful staff, overall neat & clean, and the hotel’s close proximity to almost everything you might wish to visit in Williamsburg.

2026-06-08 • via Tripadvisor
G
Gail • family_with_children • us
10
Over the top - all impressed. We will be back!
Pros:

Sparkling clean and spacious.
Popsicles on arrival - nice touch!
Beds comfy - all slept great.
Great shower and big bathroom space x2 plus kitchen.
Amazing breakfast with so many great options!

Cons:

Couch a little stiff - but OK

2026-06-08 • via Nuitee
S
Susan • couple • us
8
Pros:

Pet friendly

2026-06-03 • via Nuitee
J
Julie • solo_traveller • us
2
Look elsewhere
Pros:

Nice staff at front desk

Cons:

Very dated property. Lots of mystery stains in common areas and in the bedroom.

2026-06-01 • via Nuitee
B
Brenda • family_with_children • us
10
Very comfortable and quiet stay
Pros:

I loved having variety of breakfast foods even changing it up each day that we were there. Our children enjoyed having the ice cream available from 4 to 8.

Cons:

I was surprised that our bathroom in our room did not have a fan to take out smells. Also didn’t like thermostat control in one room and we had several rooms. It was hard to control the bedroom temperature when the control was in the living room

2026-05-29 • via Nuitee
• couple • us
9
Great, clean hotel with very nice staff but have breakfast elesewhere.
Pros:

I liked the responsive and pleasant staff. I liked the room and living area. I liked having a TV in the living area and in the bedroom.
I liked the fresh apples.

Cons:

The toilet seat was too low. Toilet paper was too flimsy. The mattress was too soft.
Scrambled eggs didn't taste like real eggs. No sausage or bacon.
Bananas were overripe.

2026-05-23 • via Nuitee
K
kathleen • extended_group • us
3
Not great place to stay if you care about clean rooms and upkeep
Pros:

Location to college

Cons:

The rooms we had were dirty, also need a refreshing of paint. Bathroom was Poorly cleaned. Stains on doors and floors and tub.
Was disappointed with our rooms. We had 2 bedroom suite and it wasn’t as nice as the one bedrooms but I paid $465 per night for graduation weekend which is really unfair. No room cleaning at all. Towels on doors. What? For this kind of price I should have room serviced each day. Go to Hilton garden it looked newer and nicer. This whole place needs an overhaul. Disappointed Marriott Bonvoy

2026-05-18 • via Nuitee
S
Sherry • extended_group • us
8
We enjoyed our stay which included breakfast and a comfortable place to sleep.
Pros:

Good location, nice breakfast and comfortable bed.

Cons:

Sofa was hard and no privacy wall between living room and bedroom. Also- only 1 tv.

2026-05-08 • via Nuitee
J
Joseph • couple • us
9
2026-04-30 • via Nuitee
S
Skye • family_with_children • gb
9
Excellent location, friendly staff and clean
Pros:

Excellent location, great facilities, nice breakfast at a good time, clean, friendly staff

Cons:

Tiny towels, put out bed uncomfortable, lift creaky

2026-04-24 • via Nuitee
K
Kenisha • family_with_children • us
1
2026-04-09 • via Nuitee
C
Capriolo • family_with_children • us
10
Would book again!
Pros:

Perfect for our family of 6! Loved that it was pet friendly too. Staff was very nice

2026-04-06 • via Nuitee
W
Wendy • family_with_children • us
10
We had an amazing vacation made comfortable by a pleasant stay.
Pros:

Pet friendly, great location, excellent value, helpful staff, and comfortable rooms!

Cons:

I wish the bathroom sink area had a door so the person using the sink to get ready in the morning doesn’t disturb those who are still sleeping.

2026-03-23 • via Nuitee
T
travis • solo_traveller • us
10
2026-03-17 • via Nuitee
A
Angela • couple • us
10
Always great stay at this hotel. Everything always great❤️
Cons:

N/A

2026-03-01 • via Nuitee
I
Iryna Koltsova • couple • us
10
Super 👌
Pros:

Everything was great. The room was clean and large. The breakfast was very good. The hotel staff was very polite.

2026-02-12 • via Nuitee
D
Dexter • couple • us
7
2026-02-12 • via Nuitee
T
Terry • family_with_children • us
9
Pros:

2 bed/2bath suite

2026-02-12 • via Nuitee
A
Angela • couple • us
10
Pros:

I really enjoyed my stay here. Great staff. Nice clean big room and property very quiet. Awesome breakfast. Thanks for everything.

2026-02-08 • via Nuitee
B
Belcher • couple • us
5
2026-01-30 • via Nuitee