AYZ Villegas - Auto check-in property

Hotels
7.1 (3864 reviews)
32 Calle de Alejandro Villegas , Madrid , ES

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Express check-in/check-out
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Cons:
Cleanliness
Service
Amenities
Value for Money

Categories

Cleanliness
6.68
Several reviews state issues with cleanliness, including dust and dirty towels.
Service
7.65
Mixed reviews on service level, particularly regarding automated check-in processes.
Location
8.19
Location is generally praised as excellent for access to the airport.
Room Quality
7.14
Rooms were described as spacious with a minimalist decoration, but also with noise issues.
Amenities
6.67
Missing amenities such as a fridge and heating, as well as complaints about the lack of additional comforts.
Value for Money
6.13
Several complaints suggest that the quality does not match the price charged.
Food and Beverage
7.18
Not specifically mentioned in reviews, assumed standard for the hotel tier.
Overall Experience
7.15
Overall experiences are mixed, with both positive remarks on comfort and negative on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Convenient Location
A&Z VILLEGAS, situated in Madrid, offers easy access to major attractions like IFEMA, Chamartin Railway Station, and Santiago Bernabéu Stadium. With Plaza de España Metro Station and Gran Via in close proximity, exploring the city is a breeze.

Comfortable Accommodation
Enjoy a relaxing stay in air-conditioned rooms at A&Z VILLEGAS, complete with free WiFi and convenient express check-in and check-out services. Rest easy with provided bed linen and towels for a hassle-free experience.

Nearby Attractions
Unwind at El Retiro Park or take a stroll to Gran Via Metro Station, both just a short distance away. For travelers, Adolfo Suarez Madrid-Barajas Airport is conveniently located 8 km from the hotel.

Book your stay at A&Z VILLEGAS for a memorable Madrid experience.

Important information:

For the stay in the property, a credit card will be required from the check-in and it will be returned at the check-out of the reservation, This as a guarantee that guests do not damage something on the property or any element of the property, If the guest damages the property or any element of the property, the cost will be charged to your credit card.

Quiet hours are between 22:00 and 10:00.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

7.1
Based on 3864 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 7.15
I
Isabel • solo_traveller • es
8
2026-09-19 • via Nuitee
M
Marcel • solo_traveller • fr
8
Pros:

The location

Cons:

Toilet and bathroom outside

2026-09-19 • via Nuitee
C
Cristina • couple • es
7
Ok de paso para ir al aeropuerto
Pros:

La proximidad al metro

Cons:

El proceso de check in, fue demasiado complicado y estricto. Así como las reglas y el depósito. No entiendo que te puedan cobrar por manchar unas toallas que para eso están!

2026-09-19 • via Nuitee
P
Pierina • solo_traveller • ec
9
2026-09-19 • via Nuitee
S
Sara • couple • pt
8
Diferente
Pros:

Do facto de ser diferente, no aspeto de independência,

Cons:

Os lençóis nao estavam completamente limpos, tinham manchas, secalhar lavado, mas com manchas
E não se podia aceder ao pátio nem à varanda

2026-09-17 • via Nuitee
J
José Blas Blázquez • solo_traveller • es
7
Bien y funcional, pero no busques excelencia
Pros:

Limpieza de habitación y ubicación. Un detalle bueno fue tener fuente de agua en la entrada.

Cons:

Las toallas tenían algunas manchas y al ponerlas a la luz se ven hasta calvas. Toca cambiarlas hace años, aunque por lo menos olían a recién lavadas.

2026-09-17 • via Nuitee
C
cristina maría • solo_traveller • es
7
Pros:

La cercanía del metro,la limpieza y que tienen un dispensador de agua en el portal

Cons:

La cama hacía muchísimo ruido
No hay TV
Las sábanas parecían demasiado pequeñas y se salían todo el tiempo del colchón

2026-09-17 • via Nuitee
M
Mathieu • solo_traveller • fr
5
Logement qui laisse à désirer
Pros:

L'emplacement était bien

Cons:

La propreté de la salle de bain laisse à désirer la porte de la douche qui ne ferme plus, les serviettes étaient tachés. La lumière du hall qui reste allumé toute la nuit. La clim qui était mal réglé et qui envoyé l'air sur la tête. Les volets roulant étaient fermé et bloqué impossible de les ouvrir. J'y ai passé qu'une seule nuit et heureusement il y a beaucoup de choses à revoir...

2026-09-16 • via Nuitee
A
adriana • solo_traveller • it
10
2026-09-16 • via Nuitee
I
Istar • solo_traveller • es
8
2026-09-15 • via Nuitee
D
Dan • solo_traveller • ua
8
Cons:

Bathroom door locker was hard to use.
Would be great to have snack or coffee machine somewhere in the lobby etc.

2026-09-15 • via Nuitee
A
Alberto • solo_traveller • es
10
2026-09-14 • via Nuitee
H
Humberto • solo_traveller • es
5
2026-09-12 • via Nuitee
J
Julián • solo_traveller • es
5
2026-09-12 • via Nuitee
M
Matheus • solo_traveller • br
10
Excelente escolha
Pros:

Excelentes acomodações e muito bem localizado. Silencio absoluto a noite. Excelente pressão de agua no duche além de ter uma cama e travesseiros muito confortáveis. Super limpo e aconchegante. Facilidade brutal com o check-in pelo telemóvel. Nao tive qualquer problema com a abertura das portas. Voltarei no mesmo na proxima viagem

2026-09-11 • via Nuitee
A
ALEKSEi • couple • ru
5
2026-09-11 • via Nuitee
C
Caravaca • couple • es
1
2026-09-11 • via Nuitee
J
Jennifer • solo_traveller • es
5
Idea de negocio bueno pero a falta de muchas mejoras
Pros:

La limpieza y la cama era cómoda.
La habitación y el interior bien aunque le faltaban detalles.
Tmbn quiero destacar el chat del personal es rápido y te ruelve las dudas muy completas.

Cons:

Demasiados pasos y poca información para el autocheck in check out abrir puertas .... que al principio no te Dan seguridad.
Mucho ruido de otras habitaciones y pasillo solo nos quedamos unas horas.
Falta mimarlo un poco no está mal pero le falta mejoras en abundancia.
Además hay ciertos servicios que no use pero vi la información que me parecen básicos y te cobrarn por todo.
Parace más en fotos de lo que es.

2026-09-11 • via Nuitee
S
Sarka • solo_traveller • es
10
Pros:

calidad, limpieza y ubicación

2026-09-09 • via Nuitee
L
Luca • solo_traveller • it
8
2026-09-09 • via Nuitee