Radisson Blu Hotel & Residence Nairobi Arboretum

Hotels
•
Radisson Blu
9.6 (1542 reviews)
Arboretum Road , Nairobi , ke
+254709031000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Some distance from city center
Pool area may feel small

Categories

Cleanliness
9.48
Most reviews praised the cleanliness of the rooms, highlighting the attention to detail from the staff.
Service
9.99
The staff was consistently described as amazing, attentive, and friendly, with a strong emphasis on service quality.
Location
9.29
The location was generally well-received, although some noted it was a bit far from the city center.
Room Quality
9.74
Rooms were frequently described as spacious, comfortable, and well-equipped.
Amenities
9.27
The hotel offered good amenities, though some guests felt the pool area was small.
Value for Money
9.63
Many guests felt they received excellent value for their stay, particularly with brunch offerings.
Food and Beverage
9.58
The breakfast and brunch received high praise for variety and quality.
Overall Experience
9.85
Overall experiences were overwhelmingly positive, leading to a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:31

Property Description

Luxurious Accommodation with Private Balconies

Experience unparalleled luxury at Radisson Blu Hotel & Residence Nairobi Arboretum with each room featuring a private balcony offering stunning views of the pool or the Arboretum Flora. Enjoy top-notch amenities including a flat screen TV, rain shower, and exclusive bathroom amenities for a truly indulgent stay.

Relaxation and Wellness Facilities

Unwind and rejuvenate at our hotel's treatment rooms, steam room, sauna, and heated swimming pool. Whether you prefer a pampering session or a refreshing dip, our facilities are designed to cater to your relaxation needs. Plus, enjoy complimentary WiFi and convenient on-site parking during your stay.

Culinary Delights and 24-Hour Fitness

Indulge in delectable continental and super breakfast options at The Fire Lake and Grill House, and savor a variety of teas at The Arborista Coffee Lounge. Stay active at our fully equipped 24-hour gym and explore nearby attractions such as the Kenyatta International Conference Centre and Nairobi National Museum. Book your stay now for an unforgettable experience at Radisson Blu Hotel Nairobi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1542 reviews
Cleanliness: 9.48
Service: 9.99
Location: 9.29
Room Quality: 9.74
Amenities: 9.27
Value for Money: 9.63
Food and Beverage: 9.58
Overall Experience: 9.85
M
Malebana • solo_traveller • za
10
Pros:

Your meat portions

2026-07-04 • via Nuitee
O
onur • couple • ch
10
Pros:

Harika bir oteldi, maalesef sadece 1 gece kalabildik ama dünya standartlarında, temiz, konforlu bir oteldi.

2026-07-01 • via Nuitee
B
Bertrand • solo_traveller • us
10
Very good
2026-07-01 • via Nuitee
A
Adelle • family_with_children • ae
8
2026-06-30 • via Nuitee
P
Pamela • couple • qa
9
Very comfortable since quality of the rooms is top notch and all basic things and more are provided
Pros:

It’s a very good hotel/residence living up to the Radisson Blu brand. All the staff I interacted with were excellent. The breakfast was very good with plenty of variety.

Cons:

Not having airport shuttle and minibar

2026-06-29 • via Nuitee
P
PAPAROUPAS • solo_traveller • gr
10
2026-06-28 • via Nuitee
B
Ben • solo_traveller • us
9
2026-06-28 • via Nuitee
A
Ahmed • couple • gb
8
2026-06-27 • via Nuitee
K
Kangwegwe Christiane • solo_traveller • rw
8
2026-06-25 • via Nuitee
R
Roving800983 • Business
10
ambiance and service
Pros:

liked the ambiance and service

2026-06-23 • via Tripadvisor
I
itangishakal • Friends getaway
10
Fantastico
Pros:

The ambiance 9/10
The food 100/10
Service 10/10( served by Ann)
Loved it!!!

2026-06-22 • via Tripadvisor
Z
Z5840OKchristinem • Couples
10
Great service for Ann Kanini
Pros:

Father's Day,the service was great ,Ann kanini was my server, I liked the set up not forgetting the good atmosphere. I would recommend my friend to visit again

2026-06-22 • via Tripadvisor
J
jobo302 • Business • Nairobi
10
Awesomeness in one place
Pros:

My entire are thrilled by the wonderful service we received from you, especially our service staff Anne Kanini. We are definitely coming back.
Keep up the good work.

2026-06-22 • via Tripadvisor
8
890theresiam • Family
10
Excellent service
Pros:

Ambience was Good and service was one of the best offered by Ann kanini with Good professional skills and kindness

2026-06-22 • via Tripadvisor
6
647priyeshs • Business
10
Great experience!
Pros:

1) location was a little tucked in but it’s perfect for people who want their peace and solace.
2) atmosphere of the hotel is very calm and serene.
3) rooms are excellent. Absolutely the best.
4) cleanliness is pristine.
5) it’s a very calm and peaceful hotel. No noise levels at all.
6) service staff is excellent - very polite, go above and beyond to make sure you’re comfortable. Kudos to all waiting staff such as Snaidah who was a very hospitable and warm as hospitality staff.
7) all amenities are there and the hotel is a total value for money!

2026-06-22 • via Tripadvisor
V
Veronica • solo_traveller • gb
10
Pros:

Very friendly staff and excellent breakfast.

2026-06-22 • via Nuitee
J
joykM2714QY • Family
10
Awesome brunch experience!
Pros:

We went there for Father’s Day brunch, the buffet was great! Bottomless mimosas! Great customer service from Kanini who was so pleasant and kind! Ensured that our daughter was okay!

2026-06-21 • via Tripadvisor
V
valentinomE8722AF • Couples
10
Pool Bar view
Pros:

Shared the food with my darling
Wife , amazing sauce good ambiance great service @kanini

2026-06-19 • via Tripadvisor
6
652malikam • Friends getaway
10
Radisson is the best place to be
Pros:

Me and my friends realy enjoyed ourselves your services were really good the staff 👌 definitely will be back

2026-06-19 • via Tripadvisor
R
R2505YRjoyceg • Family
10
Mother's day brunch
Pros:

Mother's day brunch was so good. Wide variety of great tasting food. Activities to keep the children busy with minders watching them so mummy can relax. Fast service despite it being such a busy day. A 10/10 experience.

2026-06-19 • via Tripadvisor