Radisson Blu Hotel & Residence Nairobi Arboretum

Hotels
•
Radisson Blu
9.6 (1517 reviews)
Arboretum Road , Nairobi , ke

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Free
Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Some distance from city center
Pool area may feel small

Categories

Cleanliness
9.48
Most reviews praised the cleanliness of the rooms, highlighting the attention to detail from the staff.
Service
9.99
The staff was consistently described as amazing, attentive, and friendly, with a strong emphasis on service quality.
Location
9.29
The location was generally well-received, although some noted it was a bit far from the city center.
Room Quality
9.74
Rooms were frequently described as spacious, comfortable, and well-equipped.
Amenities
9.27
The hotel offered good amenities, though some guests felt the pool area was small.
Value for Money
9.63
Many guests felt they received excellent value for their stay, particularly with brunch offerings.
Food and Beverage
9.58
The breakfast and brunch received high praise for variety and quality.
Overall Experience
9.85
Overall experiences were overwhelmingly positive, leading to a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:31

Property Description

Luxurious Accommodation with Private Balconies

Experience unparalleled luxury at Radisson Blu Hotel & Residence Nairobi Arboretum with each room featuring a private balcony offering stunning views of the pool or the Arboretum Flora. Enjoy top-notch amenities including a flat screen TV, rain shower, and exclusive bathroom amenities for a truly indulgent stay.

Relaxation and Wellness Facilities

Unwind and rejuvenate at our hotel's treatment rooms, steam room, sauna, and heated swimming pool. Whether you prefer a pampering session or a refreshing dip, our facilities are designed to cater to your relaxation needs. Plus, enjoy complimentary WiFi and convenient on-site parking during your stay.

Culinary Delights and 24-Hour Fitness

Indulge in delectable continental and super breakfast options at The Fire Lake and Grill House, and savor a variety of teas at The Arborista Coffee Lounge. Stay active at our fully equipped 24-hour gym and explore nearby attractions such as the Kenyatta International Conference Centre and Nairobi National Museum. Book your stay now for an unforgettable experience at Radisson Blu Hotel Nairobi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1517 reviews
Cleanliness: 9.48
Service: 9.99
Location: 9.29
Room Quality: 9.74
Amenities: 9.27
Value for Money: 9.63
Food and Beverage: 9.58
Overall Experience: 9.85
T
Theophilous • solo_traveller • us
10
2026-06-11 • via Nuitee
G
GOKE • extended_group • ng
9
2026-06-10 • via Nuitee
L
lineoleteba • Business • Johannesburg, Greater Johannesburg, Gauteng
10
10's across the board.
Pros:

Great hotel with excellent service + cleanliness. The breakfast is amazing with a lot of options to choose from. The restaurant menu is also quite good and the wellness facilities are great!

2026-06-08 • via Tripadvisor
N
Nelly • solo_traveller • ke
9
Excellent for solo travellers
Pros:

Food
Lounge
Cleanliness
Room service
Spa
Pool

Cons:

Check-in staff playing dumb about early check-in and not coding my key for lounge access
One unfriendly staffer at the bar near the lounge
Construction noise

2026-06-08 • via Nuitee
N
Ntuthuko • couple • za
8
2026-06-08 • via Nuitee
U
U8700FHgracen • Solo travel
10
Blu space spa review
Pros:

I visited Blu Space spa for my birthday and it was a wonderful experience. The steam, sauna and bathroom are amazing, super clean and well maintained. My attendant Yvonne was friendly and professional and her services were excellent. Highly recommend.

2026-06-05 • via Tripadvisor
C
C8938LWcatherinew • Family
10
Amazing
Pros:

Evalyn was amazing with her service and was always checking on us to see what we needed.

2026-06-03 • via Tripadvisor
M
Michael • solo_traveller • de
8
Sehr zu empfehlen!
Pros:

Sehr gut!

2026-06-03 • via Nuitee
K
Kananira Uwase • solo_traveller • rw
10
2026-06-02 • via Nuitee
H
hissa • extended_group • qa
10
2026-06-02 • via Nuitee
N
Nevine • family_with_children • ae
10
Lovely I would go back
Pros:

The staff are very friendly and helpful, the pool was perfect temperature, room service was great better then the buffet

Cons:

A la carte menu need to enhance.

2026-06-02 • via Nuitee
G
gideonm451 • Couples
10
Breakfast
Pros:

Just visited the hotel and everything was amazing, breakfast has a lot of spread , warm welcome and service from Alice

2026-06-01 • via Tripadvisor
T
Tarja • solo_traveller • ke
9
Pros:

Great facilities. Quiet location.

Cons:

Deposit required of USD 100 per day for anything you may spend on.

2026-06-01 • via Nuitee
O
OnAir56637223882 • Friends getaway
8
Sunday brunch
Pros:

Friendly and courteous staff, good menu variety, nice band and ambience

2026-05-31 • via Tripadvisor
X
X3123LDestherm • Friends getaway
10
Review
Pros:

10/10. Amazing lunch and great service by Pauline.. Thank you!

2026-05-31 • via Tripadvisor
J
jessicamB9091HW • Family
10
Amazing
Pros:

Evalyn served us very well, the food was amazing and the pool was warm

2026-05-31 • via Tripadvisor
I
iannU4297SI • Family
10
Fire is Fire
Pros:

Epic stuff! I was celebrating my daughters 11th Birthday. It was recommended by Morzart and we were served by Pauline. 🔥

2026-05-31 • via Tripadvisor
M
Maximilian • extended_group • de
9
2026-05-31 • via Nuitee
C
chalya fale • solo_traveller • ng
8
Pros:

I am happy with my overall experience at your stay. However, we were advised to become members which we agreed and upon arrival in kigali.

We were told we were not captured as members of the Radisson Blu family.

I am honestly wondering why, we have checked in without any of the benefits and asked to register again as membership.

We took a longer period to check in and finally settle in.

Cons:

I didn't like that my membership as advised dint reflect here In kigali

2026-05-31 • via Nuitee
D
Dagim Zinabu • solo_traveller • ca
10
2026-05-30 • via Nuitee