Hotel JAL City Tokyo Toyosu

Hotels
8.7 (8039 reviews)
Koto-ku Toyosu 6-4-20 , Tokyo , jp
+81 3-5962-4000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Good Location
Efficient Staff
Cons:
Breakfast Temperature
Staff Attitude
Value for Money

Categories

Cleanliness
9.19
The hotel was noted for being very clean with efficient staff.
Service
8.66
General service was noted positively, though one comment mentioned that the personnel lacked a human touch.
Location
8.9
Convenient location with easy access to public transport, though some reviews indicated distance from central areas.
Room Quality
8.96
Rooms are described as spacious and comfortable, with a great view.
Amenities
8.68
The presence of a convenience shop on-site was appreciated, though more amenities could be desired.
Value for Money
8.14
Some feedback suggested that the value for money may not be as high compared to other hotels.
Food and Beverage
8.19
Breakfast was nice but needs better temperature management.
Overall Experience
8.86
Guests generally had a positive experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:33

Property Description

Luxurious 4-Star Accommodation
Hotel JAL City Tokyo Toyosu offers a luxurious 4-star experience in the heart of Tokyo. Guests can enjoy modern amenities and convenient facilities during their stay.

Convenient Facilities
The hotel features a restaurant, a 24-hour front desk, and free WiFi throughout the property. Guests can also benefit from the presence of an ATM on-site. Additionally, the non-smoking property is located close to attractions such as Urban Dock LaLaport Toyosu and i-muse IHI History Museum.

Comfortable Rooms and Delicious Breakfast
Guests can relax in air-conditioned rooms equipped with essential amenities like a wardrobe, coffee machine, and flat-screen TV. A buffet breakfast is served every morning, ensuring a delightful start to the day.

Experience luxury and comfort at Hotel JAL City Tokyo Toyosu. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 8039 reviews
Cleanliness: 9.19
Service: 8.66
Location: 8.9
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
R
Reiji Hattori • couple • jp
6
夕食の他はかなり満足できるので次も使いたいと思います。
Pros:

朝食、おいしかったです。満足。

Cons:

夕食を１Fレストランで食べましたが、かなり期待外れでした。残念。

2026-07-25 • via Nuitee
S
SDG • extended_group • au
9
2026-07-25 • via Nuitee
R
riku • couple • jp
10
2026-07-25 • via Nuitee
U
umeさん • solo_traveller • jp
8
2026-07-24 • via Nuitee
K
Karin • solo_traveller • at
9
2026-07-24 • via Nuitee
M
Marcin • family_with_children • pl
10
Pros:

Czystość mega, fajnie że sklep jest w bryle budynku hotelu. Bliskość do komunikacji miejskiej. Duże i wygodne łóżka. Bardzo dobre kosmetyki.

Cons:

Brakowało mi np. sauny

2026-07-24 • via Nuitee
A
Ayako • couple • jp
10
2026-07-23 • via Nuitee
M
Marco Erik • couple • se
10
2026-07-23 • via Nuitee
Y
YUNG-WEI • solo_traveller • tw
10
2026-07-23 • via Nuitee
L
Lara • couple • us
10
Wonderful place!!
Pros:

The staff were very friendly and helpful. Loved having the convenience store connected.

Cons:

Was not located by things we were looking for, so taxi/transit was used a lot.

2026-07-23 • via Nuitee
M
May Pyone • couple • th
10
2026-07-23 • via Nuitee
A
Artem • solo_traveller • fi
10
2026-07-23 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-07-23 • via Nuitee
M
Mila • couple • us
10
2026-07-22 • via Nuitee
E
Eden • solo_traveller • it
10
2026-07-22 • via Nuitee
A
AKIYO • solo_traveller • jp
7
2026-07-22 • via Nuitee
M
Mareca • couple • jp
10
Comfortable clean excellent value.
Pros:

Excellent location very close to teamlabs and other attractions. Great value for money. Excellent view. Conveni on site. Great meal in the restaurant. Quiet air conditioning. Good toiletries. Coffee maker.

2026-07-22 • via Nuitee
Y
Youjia • solo_traveller • nl
9
2026-07-21 • via Nuitee
Y
Yukari • solo_traveller • jp
8
快適でした。
Pros:

2部屋が中で行き来出来た事

Cons:

無し

2026-07-21 • via Nuitee
M
MAO • couple • aq
9
2026-07-21 • via Nuitee