Super 8 by Wyndham Mainz Zollhafen

Hotels
•
Super 8
8.2 (8499 reviews)
Inge-Reitz-Straße 1-3 , Mainz , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Modern facilities
Good location
Cons:
High breakfast cost
Issues with cleanliness
Temperature control problems

Categories

Cleanliness
7.85
Mixed reviews regarding cleanliness; some comments about areas not being properly cleaned.
Service
8.75
Staff described as friendly and helpful, providing a positive experience.
Location
8.55
Good location with easy access to public transportation and nearby amenities.
Room Quality
8.05
Modern rooms, but some concerns about temperature control and ventilation.
Amenities
8.05
Hotel offers several amenities, although some guests felt the offering was basic.
Value for Money
8.25
Generally seen as a good value, though some expressed dissatisfaction with the breakfast price.
Food and Beverage
7.55
Breakfast has mixed feedback; some found it overpriced and lacking in quality.
Overall Experience
8.55
Overall experience was positive; guests mostly satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:45

Property Description

Modern Comfort and Convenience

Free Bikes and Family Rooms

Discover Super 8 by Wyndham Mainz Zollhafen, where modern comfort meets convenience. With free bikes available, explore Mainz effortlessly. Family rooms ensure everyone has a cozy stay.

Delicious Breakfast and Multilingual Staff

Start your day right with our daily breakfast buffet offering various options. Our multilingual staff, fluent in Arabic, German, English, and French, is ready to assist you throughout your stay.

Book your stay at Super 8 by Wyndham Mainz Zollhafen now and experience a perfect blend of comfort and convenience.

Important information:

For bookings of more than 9 rooms, different hotel policies and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 8499 reviews
Cleanliness: 7.85
Service: 8.75
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.25
Food and Beverage: 7.55
Overall Experience: 8.55
C
Celia • solo_traveller • es
10
2026-05-22 • via Nuitee
N
Norbert • couple • de
9
New, modern and clean
Pros:

New and modern hotel.
The opposite parking garage entitles you to travel by bus or tram to the city center.

Cons:

.

2026-05-21 • via Nuitee
A
Anneliese • couple • de
8
Eine Unterkunft zum Wohlfühlen.
Pros:

Immer wieder gut. Ruhig am Zollhafen. Gute Betten , Ausblick in den Abendhimmel.

2026-05-21 • via Nuitee
A
Angelika • couple • de
10
2026-05-21 • via Nuitee
A
Andreas Kiefer • solo_traveller • de
9
Pros:

Die Lage sehr schön, gute Auswahl beim Frühstück, nettes Personal. Alles Fußläufig zu erreichen, aber auch mit den öffentlichen gute Verbindung vor der Tür.

Cons:

Ergänzung zum Frühstück, bereitstellen vom Geschirr, war etwas Chaotisch zur Stosszeit, sollte nicht gerade passieren. Es fehlten Tassen, Gläser,Besteck und Schüsseln. Dies wurde schneller entnommen als gespült, Reserve sollte genug eigentlich bereit stehen.
Im Zimmer fehlte ein Schränk für die Kleidung, mussten aus dem Koffer leben und im Bad fehlte eine Abstellfläche für Badezimmer Utensilien.

2026-05-21 • via Nuitee
J
Jorg • solo_traveller • nl
7
Pros:

Dat we direct een kamer voor mindervaliden kregen obv het binnenkomen met stok en rolstoel.

Cons:

De koude pizza + onze kamer en die van onze reisgenoot was voor 1 persoon ingericht (dekbed/handdoeken).. De AI telefoon/chatbot die je dan moet bellen komt uiteindelijk niet uit bij de receptie dus na ongeveer een uur ben ik zelf naar de receptie gelopen. Binnen 10 minuten had ik het dekbed en handdoeken pakket

2026-05-20 • via Nuitee
M
Mona Lisa • family_with_children • de
9
2026-05-20 • via Nuitee
N
Noah • solo_traveller • de
7
2026-05-20 • via Nuitee
P
Petra • solo_traveller • de
9
Schönes sauberes Hotel in guter Lage 😊
Pros:

Sehr neues Hotel, schöne saubere Zimmer. Gute Lage ☀️

Cons:

Zimmer recht klein. Leider konnte man das Fenster nicht öffnen, nicht mal kippen.

2026-05-19 • via Nuitee
U
Uwe • couple • de
9
2026-05-19 • via Nuitee
N
Nadine • extended_group • de
8
Gutes Budgethotel in Mainz
Pros:

Hotel hat die Erwartungen generell erfüllt. Zimmer sind sauber und zweckmäßig. Wirklich gute Betten. Kostenfreie Parkplätze in der Umgebung, allerdings viele belegt. Kostenpflichtiges Parkhaus gegenüber. Bis ins Zentrum läuft man rund 30 min, aber es gibt auch eine gute Bus oder Tram Anbindung.

Cons:

Wasserdruck in der Dusche war nicht gut, Haare waschen für Frauen war herausfordernd. Wir hatten ohne Frühstück gebucht. Einen Tag waren 3 von uns frühstücken. Auswahl und Präsentation passte nicht zum Preis von EUR 16, lieblos und ziemlich "dreckig".

2026-05-19 • via Nuitee
W
Winfried • couple • de
7
Jederzeit wieder
Pros:

Zu empfehlen

2026-05-18 • via Nuitee
A
Axel • solo_traveller • de
7
2026-05-17 • via Nuitee
S
Stegemann • solo_traveller • de
7
2026-05-17 • via Nuitee
A
André • couple • de
9
Gut
Pros:

Alles prima auch das Frühstück

Cons:

Im Zimmer war es sehr kalt und das regulieren hat nicht wirklich funktioniert.

2026-05-17 • via Nuitee
M
Müller • solo_traveller • de
9
2026-05-17 • via Nuitee
S
Silke • solo_traveller • de
9
2026-05-17 • via Nuitee
U
Ulrike • couple • de
1
Very unsafe
Pros:

The staff was friendly, the room clean - the safety very very shocking

Cons:

Honestly, it was a terrible experience. The rooms were clean, and check-in was very quick (pre-booked via booking.com). We arrived around 4 p.m., and I checked into my room. We were a large group (doctors, lawyers, and police officers). In the evening, we attended an external event and returned in the middle of the night.

When I entered my room, I noticed that my key card no longer worked. So I went back to the reception, where, to my shock, I was told that my room had been reassigned because I had supposedly not paid. I objected, as I did have the EC payment receipt. I was then offered a new room.

I responded in disbelief, explaining that all my belongings were still in the original room. I was then given a key again and entered the room to collect my belongings, which were scattered all over the place. By that time, two men were already sleeping in the room.

As it was 3:30 a.m. and I was extremely exhausted, I did not make a big scene but moved to the new room. Unfortunately, I was unable to sleep, as I was worried that this room might also be reassigned and that I might have to expect someone entering in the middle of the night.

The gentleman at the reception the next morning was very understanding and kind. He refunded the cost of the night and offered me breakfast. However, I must honestly say that this incident is absolutely unacceptable and represents a serious security issue. Reassigning an already occupied room while personal belongings are still inside should never happen under any circumstances.

What was particularly alarming was finding myself entering a room in the middle of the night where strangers were already sleeping – this was not only uncomfortable but also frightening.

Despite the friendly response the following morning and the refund of the overnight stay, I am left with a very negative overall impression. Such an error is serious and makes me strongly question the hotel’s organization and safety standards.

2026-05-16 • via Nuitee
S
Sabine • couple • de
8
2026-05-16 • via Nuitee
G
Gary • solo_traveller • us
10
2026-05-16 • via Nuitee