Hotel City I

Hotels
8.3 (28 reviews)
Rua Oratório, 4755 - Parque das Nações , Santo André , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.05
There were issues with hair found in the pizza, bed, and bedding which negatively impacted cleanliness.
Service
9.55
The receptionist was exceptionally polite and efficient, contributing to a positive service experience.
Location
9.05
The location was good and met the needs for rest and accessibility.
Room Quality
8.05
The room had a comfortable bed, but issues were noted with the air conditioning and thin walls.
Amenities
7.55
Absence of a mini-fridge and limited TV features were mentioned as shortcomings.
Value for Money
8.55
The cost-benefit was considered acceptable despite some drawbacks.
Food and Beverage
7.55
The quality of food could be improved, especially in terms of cleanliness.
Overall Experience
9.05
Overall, the experience was positive despite some issues; the service made a significant difference.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:57

Property Description

Modern Amenities
Hotel City offers modern amenities such as flat-screen TVs in every room and free WiFi throughout the property, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently situated just 4 km from Santo André commercial center, Hotel City provides easy access to nearby attractions including Shopping Grande Plaza mall and Shopping ABC mall.

Exceptional Service
With a 24-hour front desk, Hotel City ensures that guests receive exceptional service and assistance at any time during their stay.

Book your stay at Hotel City now for a memorable and convenient experience in Santo André!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 28 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.05
A
Angélica • solo_traveller • br
9
2026-06-04 • via Nuitee
L
Lucileia • solo_traveller • br
6
Satisfatório
Pros:

Cama, funcionários, serve lanche a noite

Cons:

Acústica, ao redor tem uma favela

2026-05-28 • via Nuitee
M
Moreira • couple • br
10
2026-05-12 • via Nuitee
R
Rodinei Augusto • solo_traveller • br
7
Ótima.
Pros:

Boa localização, bem atendido

Cons:

Nada a reclamar

2026-04-27 • via Nuitee
T
Theo • solo_traveller • br
5
2026-04-20 • via Nuitee
A
Andrey • solo_traveller • br
8
2026-04-16 • via Nuitee
R
Renato • couple • br
5
2026-04-13 • via Nuitee
B
batistairis • couple • br
10
Local dre facil e otimo para dormir
Pros:

Local de facil acesso, e como queriamos um lugar apenas para dormir - atatendeu as nossas expectativas, banheiro privantivo com agua quente, TV, e no hotel tinha opçãoes de lanches, porcoes e pizzas, como não conhecemos muito o bairro e percebemos que é bem desetto, nao arriscamos saira para fazer refeição fora do hotel, pedimos lanche no proprio hotel.

Cons:

Claridade no quarto, mesmo com uma cortina na janela - ficou bem claro, ao incio da manhã.

2026-04-13 • via Nuitee
C
Carlos José • solo_traveller • br
10
Pros:

Café da manhã a parte. Paguei R$ 20 reais, mas é um Café muito bom! Recomendo para quem vai a cidade a trabalho. Preço justo e funcionários simpáticos e educados.

2026-03-19 • via Nuitee
R
Robson Emanuel • couple • br
10
2026-02-14 • via Nuitee
L
luiz • family_with_children • br
10
2026-01-26 • via Nuitee
G
Gabriela • family_with_children • br
7
2026-01-21 • via Nuitee
R
Ricardo • family_with_children • br
10
Muito bom
Pros:

Lugar simples com ar condicionado e tv com vários canais.

Cons:

Não tem um cafezinho da manhã.

2026-01-18 • via Nuitee
P
Pedro • family_with_children • br
10
2025-12-27 • via Nuitee
P
Pedro Q H • family_with_children • br
5
2025-12-22 • via Nuitee
A
ANGELA • extended_group • br
8
2025-12-10 • via Nuitee
M
Maysy • family_with_children • br
7
2025-12-06 • via Nuitee
D
Diego • solo_traveller • br
10
2025-11-18 • via Nuitee
D
Dylan • couple • br
10
Um Bom hotel
Pros:

Gostei da recepção e do estilo do quarto.

Cons:

Ar condicionado do quarto 15 não está esquentando muito bem.
TV muito pequena e com poucos APPs de streaming instalados.

2025-11-13 • via Nuitee
R
Rhogger • couple • br
10
Pros:

De tudo, atendimento rápido e muito eficiente,moça muito educada e gentil,parabéns.

Cons:

Gostei de tudo.

2025-09-08 • via Nuitee