Chateau Louis Hotel & Conference Centre

Hotels
8.1 (1535 reviews)
11727 Kingsway , Edmonton , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Restaurant food and service
Cons:
Cleanliness issues
Outdated facilities
Noise from other rooms

Categories

Cleanliness
7.35
Some reviews mention that rooms were not very clean, and the hotel is looking dated.
Service
8.35
Multiple reviews highlight friendly and helpful staff.
Location
8.85
Reviews consistently praise the excellent location near the hospital and downtown.
Room Quality
7.85
Rooms were comfortable but some mentioned issues with noise and outdated facilities.
Amenities
7.85
General satisfaction with amenities like the restaurant and various room features.
Value for Money
8.35
Many reviews indicate that the hotel provides good value for the price.
Food and Beverage
8.35
Guests enjoyed the food quality and service in the restaurant.
Overall Experience
7.85
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:59

Property Description

Elegant Dining and Entertainment
Indulge in French cuisine at the Royal Coach Dining Room and enjoy drinks at Julian’s Piano Bar with live music and a unique ambiance.

Relaxation and Recreation
Unwind in the Gaming Entertainment Centre, summer garden, or fitness center, offering a variety of activities for your leisure.

Convenient Location
Located just minutes away from downtown Edmonton, the hotel is close to popular attractions like the Alberta Aviation Museum and the Art Gallery of Alberta.

Book your stay at Chateau Louis Hotel & Conference Centre for a delightful blend of luxury and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1535 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
W
Wendy couple ca
8
Great stay - totally met our needs!
Pros:

Easy accessibility in north Edmonton, safe parking, very pleasant staff, comfortable accommodation, clean. Nice linens, very nice restaurant!

2026-07-04 via Nuitee
L
Lorna family_with_children ca
9
Pros:

Accommodated for all 5 of us!

Cons:

A couple extra towels that we asked for were not delivered. 2/5 did not shower that morning of check out.

2026-07-02 via Nuitee
S
Shirley couple ca
8
Pros:

Great location and friendly and accommodating staff

2026-07-01 via Nuitee
N
nousenga couple ca
1
Cons:

The room that we saw on the booking app and what we were allocated was completely different

2026-06-29 via Nuitee
M
Magell couple us
8
easy location to find, used Ride-sharing to get around, helpful staff
Pros:

Front Desk staff very friendly and accommodating for bag storage before check-in,

Cons:

room lighting was a bit weak, wife likes bright rooms; TV reception failed we were told throughout entire hotel

2026-06-29 via Nuitee
F
Finn solo_traveller ca
10
2026-06-29 via Nuitee
L
Linda couple ca
5
The facility was good, dated but good, they need new beds or at least better beds… that’s my only complaint.
Pros:

Proximity to downtown

Cons:

The bed was awful…

2026-06-28 via Nuitee
P
Pederson solo_traveller ca
8
Great value for the amenities.
Pros:

Friendly staff, quick and convenient.

Cons:

The carpet in the room was needing to be replaced.

2026-06-28 via Nuitee
I
Ihemelandu solo_traveller ca
5
Pros:

Rooms are decent for the price and very clean.

Cons:

The Galway carpet needs changing. It is very old and musty smellimg

2026-06-28 via Nuitee
K
K Wellsite Supervising solo_traveller ca
2
2026-06-27 via Nuitee
R
Rizaneth family_with_children ca
6
2026-06-26 via Nuitee
I
Ilonah solo_traveller ca
8
2026-06-25 via Nuitee
L
LEGESSE solo_traveller de
8
I stained to 8days and I’m happy by all hotel staff even in breakfast service 🙏
Pros:

All are optimal for me.

Cons:

Arriving at the reception and conducting cleaning rooms.

2026-06-23 via Nuitee
A
Alisha family_with_children ca
7
2026-06-22 via Nuitee
L
Leyden solo_traveller ca
10
Close to everything, old world decorations ,paintings,plants, flowers ferns, great staff
Pros:

Great breakfast. Good location

2026-06-21 via Nuitee
G
Gloria solo_traveller ca
8
2026-06-21 via Nuitee
S
Shelley couple ca
2
There are other hotels close to the Royal Alexander hospital this is not a good choice
Cons:

The hotel is old the first thing I noticed is that it smelt like stale smoke

2026-06-20 via Nuitee
J
James solo_traveller ca
9
A Gem in Edmonton
Pros:

Close to downtown, near the Edmonton Aviation Museum, across the street from Superstore and with a conference centre and liquor store next door, we found the Chateau Louis was a great place to stay. We found it clean, comfy, and very quiet despite being on Kingsway! Very nice.
The dining room is definitely worth a visit. We ate there each day, try the nacho plate, it's huge. For dinner we tried the beef medallions and Caesar salad, both are excellent!

Cons:

This is a minor concern and I know I used to go to the lounge back in the 70s so the Chateau Louis has been around a long time. It shows in the paint around the doors, and carpets.

2026-06-20 via Nuitee
B
Brereton couple ca
8
2026-06-20 via Nuitee
K
Kohn solo_traveller ca
5
fine
Pros:

Hotel is fine. Old, needs updating. But, fine.

2026-06-20 via Nuitee