Chateau Louis Hotel & Conference Centre

Hotels
8.1 (1512 reviews)
11727 Kingsway , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Restaurant food and service
Cons:
Cleanliness issues
Outdated facilities
Noise from other rooms

Categories

Cleanliness
7.35
Some reviews mention that rooms were not very clean, and the hotel is looking dated.
Service
8.35
Multiple reviews highlight friendly and helpful staff.
Location
8.85
Reviews consistently praise the excellent location near the hospital and downtown.
Room Quality
7.85
Rooms were comfortable but some mentioned issues with noise and outdated facilities.
Amenities
7.85
General satisfaction with amenities like the restaurant and various room features.
Value for Money
8.35
Many reviews indicate that the hotel provides good value for the price.
Food and Beverage
8.35
Guests enjoyed the food quality and service in the restaurant.
Overall Experience
7.85
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:59

Property Description

Elegant Dining and Entertainment
Indulge in French cuisine at the Royal Coach Dining Room and enjoy drinks at Julian’s Piano Bar with live music and a unique ambiance.

Relaxation and Recreation
Unwind in the Gaming Entertainment Centre, summer garden, or fitness center, offering a variety of activities for your leisure.

Convenient Location
Located just minutes away from downtown Edmonton, the hotel is close to popular attractions like the Alberta Aviation Museum and the Art Gallery of Alberta.

Book your stay at Chateau Louis Hotel & Conference Centre for a delightful blend of luxury and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1512 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
A
Amanda • couple • ca
9
2026-05-30 • via Nuitee
C
Catherine • solo_traveller • ca
7
2026-05-27 • via Nuitee
J
John • couple • ca
8
2026-05-27 • via Nuitee
J
Julia • solo_traveller • ca
9
Pros:

Clean, friendly staff, tasty room service meals.

Cons:

Nothing.

2026-05-27 • via Nuitee
L
Lawrence • solo_traveller • ca
5
2026-05-27 • via Nuitee
Y
Yosief • solo_traveller • us
9
Pleasant
Pros:

Everything was good!

Cons:

None

2026-05-26 • via Nuitee
T
TUCK • couple • ca
8
very good
Pros:

When we go to Edmonton this is were we stay .Very clean and great staff.

Cons:

there is nothing i didn't like.

2026-05-25 • via Nuitee
R
Richards • solo_traveller • ca
1
Don't waste your money here
Pros:

The restaurant service and breakfast was good. Thats all.

Cons:

In 1 room, the windows couldn't open because the leavers were broken.The beds were not comfortable. The front desk staff was not accommodating. Had to ask for more towels in each room. The TV remote barely worked and the channel selection was a joke. All in all, I made a huge mistake in booking a room there.

2026-05-25 • via Nuitee
N
Nihan • solo_traveller • ca
6
Cons:

Shower head and plug rusted. Bath plug struggled to stay upright(open)

2026-05-24 • via Nuitee
K
Kenneth • solo_traveller • ca
9
2026-05-22 • via Nuitee
L
Lisa • couple • ca
10
2026-05-22 • via Nuitee
T
Tracy • extended_group • ca
8
2026-05-22 • via Nuitee
T
Tracy • couple • ca
8
2026-05-21 • via Nuitee
G
Grace • solo_traveller • ca
8
My personal experience staying at Chateau Louis Hotel and Conference center - Edmonton.
Pros:

The Hotel is very clean and peaceful during our stay. Also, I like the design of their lobby. Our room was nice and clean. There was an extra sink outside the bathroom and that is so helpful just at least when the bathroom is occupied. I am not sure if that goes the same for the other rooms. I find that very resourceful and well thought of. The lamps, study table, and cabinets are all clean too. Nice comfortable bed they have as well. They even have an iron and ironing board. Very considerate. The bathroom is very spacious and has soap dispensers.

Cons:

There were couples of things. First, the bathroom shower curtain rod was not built sturdy. Both sides of the rod were just clipped at the walls so they fell off easily and hit my head. I fell outside the tub and God's grace I didn't hit my head on that concrete floor. That concrete floor was slippery too when wet. My shoulders and back hit the concrete ground though. It is not safe for elders to be left alone in the bathroom. Secondly, They don't have water for the guests. A lot of hotels whose rates are lesser, same well maintained facilities, but have water dispenser, at least in their restaurant or common area for the guests to fill their own bottles even in the middle of the night But Chateau Louis doesn't have one. They tell the guests to go to the vending machine to purchase water for 3+ dollars a bottle.

2026-05-21 • via Nuitee
F
Finn • solo_traveller • ca
10
2026-05-19 • via Nuitee
A
AJ • solo_traveller • ca
8
Pros:

The property is well maintained and has a unique, inviting atmosphere.

Cons:

The bed was hard.

2026-05-17 • via Nuitee
G
Gerbrandt • family_with_children • ca
9
2026-05-16 • via Nuitee
J
Joe • couple • ca
9
Very good hotel for the money.
Pros:

Front desk staff were very good. Loved the atmosphere and decor of the lounge as it made you feel you were in a stately room. We had supper in the lounge and the food was excellent. Overall we were very pleased with this hotel.

Cons:

Nothing

2026-05-16 • via Nuitee
M
Mark • couple • au
10
2026-05-14 • via Nuitee
J
Judy • extended_group • ca
9
2026-05-13 • via Nuitee