New Point Opera

Hotels
9.1 (3648 reviews)
Calle de las Hileras 8 , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast
Some room maintenance needed

Categories

Cleanliness
9.28
Overall cleanliness is frequently commended in the reviews.
Service
9.75
The staff is described as attentive and friendly, enhancing the overall experience.
Location
9.79
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.74
While generally positive, a few reviews mention small room sizes and issues with heating.
Amenities
8.77
Amenities like coffee availability are praised, but some rooms need maintenance.
Value for Money
8.73
Good value considering the location and quality, but a bit pricey.
Food and Beverage
8.28
Some concerns raised about limited breakfast options.
Overall Experience
9.45
Guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Modern Apartments with Prime Location

Luxurious Amenities
The New Point Opera Apartments offer a range of luxurious amenities for guests to enjoy, including free WiFi, air conditioning, and a fully equipped kitchen. The shared terrace on the 4th floor provides a relaxing space with sun loungers and a chilling area, perfect for unwinding after a day of sightseeing.

Convenient Services
Guests at New Point Opera can take advantage of the 24-hour front desk for any assistance needed, as well as ironing facilities and a complimentary land-line phone in each apartment. The property also offers a paid airport shuttle service for added convenience.

Experience the best of Madrid at New Point Opera Apartments - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3648 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.45
S
Stephanie couple co
10
Perfect Location, spotless rooms
Pros:

Best location, close to plaza del sol, gran via, Mercado San Miguel, Plaza Mayor. Staff extremely friendly and helpful, the room was spacious. The hotel is well maintained and everything was spotless. I will definitely come back.

Cons:

Nothing

2026-06-20 via Nuitee
D
David solo_traveller nz
9
Pros:

The great location with good access to restraunts, public transport and the old part of the city. The staff were very helpful.

2026-06-20 via Nuitee
V
Vanessa solo_traveller mx
10
Pros:

Habitación y amplitud en las habitaciones

2026-06-20 via Nuitee
H
Hüsnü İsmet family_with_children tr
5
Bir daha kesinlikle kalmam.
Pros:

Konumu harikaydı. Girişte kayıtta ki erkek çalışan otelle ilgili açıklayıcı bilgiler verdi. Sabah ücretsiz çay, kahve ve kek, akşam ise şarap ikramları vardı.

Cons:

Üç kişi kaldık. Bir tane iki kişilik yatak bir tane de çekyat vardı. Çarşaflar lekeliydi ve nevresimler yorganı kapatmıyordu, açıktı. Tuvalet kağıtlığı kırıktı ve odalar çok küçüktü. Havlular kirliydi ve bize camı apartman boşluğuna bakan oda vermişlerdi. Sonuç olarak yatak, yorgan, havlu hijyeni çok düşüktü.

2026-06-20 via Nuitee
S
Santiago Tobias couple ar
10
EXELENTE VAMOS A VOLVER
Pros:

Todo, excelente la propiedad, cerca de todo , tienen para guardar valijas a la hora que sea , y están abiertos las 24hs

2026-06-20 via Nuitee
G
Greg couple au
8
Pros:

Great place to stay, close to all tourist attractions and areas.

Cons:

Towel in the bathroom were very old.

2026-06-18 via Nuitee
M
Martha solo_traveller us
9
Recommend!
Pros:

Fantastic location. Very nice apartment. I love that they have a front desk to help with taxi reservations and other questions. The wine in the evening is an added bonus.

2026-06-18 via Nuitee
G
Gustavo couple br
8
Good service, great location higher price though
Pros:

Location was perfect. Staff was really polite and helpful. Mainly the maids who were cleaning our bedroom. We just stayed one night so worked fine for what we were looking for.

Cons:

The price was a bit over what we expected, based on our previous stats in Madrid. Another recommendation to the hotel is, if possible, to setup an automatic welcome message to the guests informing the best way to get there. We arrived at the airport and received bad tips from locals and internet also gave me confusing instructions. I know it sounds silly but it would be quite helpful.

2026-06-17 via Nuitee
E
Elizabeth couple us
10
Great location, helpful staff.
Pros:

Centrally located, helpful staff

Cons:

Nothing

2026-06-17 via Nuitee
P
perez family_with_children us
10
2026-06-17 via Nuitee
D
Dolores extended_group ar
9
Pros:

Cerca de todo lo que tenes que estar cerca visitando Madrid. La atención excelente. Super cómodo. Altamente recomendable. Volvería.

2026-06-15 via Nuitee
S
Samia solo_traveller gb
7
Pros:

Great location

Cons:

Bit small

2026-06-15 via Nuitee
T
Tai family_with_children pt
9
2026-06-15 via Nuitee
J
Jason couple au
8
Nice sized studio in a good location. Friend staff.
Pros:

Nice sized studio, in a good location. Friendly staff.

Cons:

The bed and pillows not so comfy.

2026-06-14 via Nuitee
E
Elsie couple gb
9
2026-06-14 via Nuitee
L
Lumello couple ar
10
Excelente lugar
Pros:

Está muy bien ubicado, muy cómodo. Lo súper recomiendo y claramente volvería

Cons:

Nada

2026-06-12 via Nuitee
V
Vanda solo_traveller es
7
Pros:

Location, balcony

Cons:

The smell was weird

2026-06-12 via Nuitee
L
laura extended_group ar
8
Pros:

La ubicacion es excelente, a media cuadra de una peatonal muy comercial. La cuadra es muy tranquila y el doble vidrio permite descansar por la noche. Balcon con vista a la calle en el dormitorio, La contra es que no tiene puerta la habitacion, perdiendo privacidad. Eramos 3 personas, el sofa del living se hace cama.
servicio de agua, cafe y te las 24 hs y copa de vino por la noche de 19,30 a 22,30

Cons:

espacio reducido, pero con todo lo necesario, cocina chica pero suficiente para pocos dias.
Sin puerta la habitacion

2026-06-12 via Nuitee
V
veronica couple ar
9
Departamento equipado en pleno Madrid cerca de la opera
Pros:

El depto era comodo, tenia todo para una estancia agradable y estaba muy bien ubicado. Ademas el personal fue siempre muy atento y nos guardaron el equipaje antes en forma gratuita y luego por 3 euros cada valija

Cons:

No veo nada negativo

2026-06-11 via Nuitee
R
Rodney solo_traveller us
9
Pros:

Great a/c. Great location for food, fun and shopping. Efficiency apt is spacious

Cons:

Nothing

2026-06-11 via Nuitee