New Point Opera

Hotels
9.1 (3592 reviews)
Calle de las Hileras 8 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast
Some room maintenance needed

Categories

Cleanliness
9.28
Overall cleanliness is frequently commended in the reviews.
Service
9.75
The staff is described as attentive and friendly, enhancing the overall experience.
Location
9.79
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.74
While generally positive, a few reviews mention small room sizes and issues with heating.
Amenities
8.77
Amenities like coffee availability are praised, but some rooms need maintenance.
Value for Money
8.73
Good value considering the location and quality, but a bit pricey.
Food and Beverage
8.28
Some concerns raised about limited breakfast options.
Overall Experience
9.45
Guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Modern Apartments with Prime Location

Luxurious Amenities
The New Point Opera Apartments offer a range of luxurious amenities for guests to enjoy, including free WiFi, air conditioning, and a fully equipped kitchen. The shared terrace on the 4th floor provides a relaxing space with sun loungers and a chilling area, perfect for unwinding after a day of sightseeing.

Convenient Services
Guests at New Point Opera can take advantage of the 24-hour front desk for any assistance needed, as well as ironing facilities and a complimentary land-line phone in each apartment. The property also offers a paid airport shuttle service for added convenience.

Experience the best of Madrid at New Point Opera Apartments - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3592 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.45
A
Aurelia • solo_traveller • ar
9
Muy prolijo y bien ubicado
Pros:

La ubicación excepcional para recorrer muchos puntos turísticos a pie. Te ofrecían un desayuno de cortesía y el espacio compartido estaba disponible para todos.

Cons:

Alquilamos para 4 pero en realidad el espacio en el departamento era para 2 personas. Porque 2 dormían en el sofá cama y cuando lo amabas no se podía circular por ningún lado, ni sentarse a la mesa.

2026-05-30 • via Nuitee
L
Lucio • couple • ar
10
Muy buen alojamiento en Madrid
Pros:

Ubicación

Cons:

Todo ok

2026-05-30 • via Nuitee
G
Giani • solo_traveller • br
10
Excelente!
Pros:

Espaço, o apartamento tinha tudo, não faltou nada e tudo funcionou bem e a localização é a melhor!!! Apesar de bem central e perto de tudo, a acústica é excelente, sem barulho. Amei!!!!

Cons:

Gostei de tudo, do apartamento, localização, tudo perto, desde restaurantes a supermercados e bem próximo a gran via, mas sem estar no meio de tanto movimento.

2026-05-29 • via Nuitee
S
Sebastian • extended_group • us
8
Pros:

Everything was great, except uncomfortable sofa bed

2026-05-29 • via Nuitee
E
Eydi • couple • co
10
La mejor opción en Madrid
Pros:

Excelente! Es la mejor ubicación para alojarse en Madrid, todo queda cerca. El personal es muy amable. Volvería sin duda.

Cons:

Todo perfecto!

2026-05-29 • via Nuitee
A
Ana • solo_traveller • ar
10
Pros:

Quiero destacar especialmente el personal de recepción, mostrando amabilidad en todo momento. El alojamiento tiene una ubicación privilegiada para recorrer toda la zona céntrica y bien conectado por transporte público.

2026-05-26 • via Nuitee
C
Charlene • solo_traveller • au
10
2026-05-26 • via Nuitee
E
Elida • couple • ar
10
El
Pros:

Excelente todo

Cons:

Nada

2026-05-26 • via Nuitee
M
MARCELO • couple • cl
10
viaje muy agradable
Pros:

Buena ubicación, ya son 5 veces que hemos estado en este lugar viajamos con una persona en silla de ruedas y el lugar cuenta con las instalaciones para hacer cómoda su estancia, además hay personal que te brinda todas las facilidades para hacer grata la estancia

2026-05-23 • via Nuitee
R
Robert • couple • us
7
2026-05-23 • via Nuitee
J
Jennifer • extended_group • us
9
2026-05-21 • via Nuitee
S
severen • extended_group • us
9
2026-05-21 • via Nuitee
J
JULIANA • family_with_children • ar
10
2026-05-20 • via Nuitee
P
Pérez • extended_group • co
1
2026-05-20 • via Nuitee
L
Lucas • couple • ar
10
2026-05-19 • via Nuitee
D
David • solo_traveller • au
5
Pros:

Close to the action

Cons:

Charges for not washing a cup are €30. We made sure everything was very tidy

Basic studio

2026-05-18 • via Nuitee
C
Carlos • solo_traveller • ar
7
Pros:

Ubicación

Cons:

Habitación interna en primer piso era oscura.

2026-05-18 • via Nuitee
D
Denise • couple • us
10
Spacious and quiet room in center of town.
Pros:

24 hour Staff super helpful and friendly. There is a convenient washer AND dryer for use for €5 on the ground floor!!

Cons:

Nada

2026-05-18 • via Nuitee
L
Litz Mercado • extended_group • ph
8
Enjoyed my stay in New Point Opera.
Pros:

The location and the friendliness of the staff

2026-05-17 • via Nuitee
I
iwasaki • extended_group • au
9
2026-05-16 • via Nuitee