Hotel Indigo Guanajuato by IHG

Hotels
•
IHG
9.4 (75 reviews)
CALLE PARDO 5, GUANAJUATO, Guanajuato, GTO, 36000 , Guanajuato , MX
52-4731027222

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Pets allowed

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Supervised childcare/activities
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly, helpful staff (including valet)
Comfortable beds and rooms
Excellent breakfast and restaurant
Modern, large rooms
Good central location close to attractions
Attractive decoration
Cons:
Parking charge / unexpected parking fee
Terrace has poor/insufficient lighting
Some rooms feel dark
Shower floor slippery (safety concern)
Noise from bar/main street at night for street-facing rooms
Breakfast inclusion not always clearly communicated at booking

Categories

Cleanliness
10
Multiple reviews specifically praise cleanliness (rooms described as clean, '깨끗하고' and 'Clean'), indicating excellent housekeeping throughout the property.
Service
10
Numerous comments note very friendly, helpful staff and excellent service (valet called 'amazing', 'personal muy amable', 'staff was great'), supporting a top score for service.
Location
8.2
Location is central and convenient (close to Alhóndiga and Teatro Juárez) but multiple guests report downsides: main-street noise at night, a sense that the surrounding area is not very pretty/feels slightly insecure.
Room Quality
9.8
Rooms are repeatedly described as comfortable, modern and large with good beds and pillows; noted negatives are darker rooms and minor issues like slippery shower floor, but overall room quality is excellent.
Amenities
8.4
Amenities are generally good (valet, restaurant) but guests report issues like paid parking, limited terrace lighting and some lighting shortcomings, which lower this score.
Value for Money
8.8
Overall value is positive given quality and service, but complaints about unexpected parking charges and unclear breakfast inclusion slightly reduce perceived value.
Food and Beverage
10
Food and breakfast receive strong praise ('desayunos muy deliciosos', restaurant 'muy rica la comida'), indicating an excellent dining experience on site.
Overall Experience
10
Most reviews describe an excellent stay with comfortable rooms, great service and good food; a minority report noise or parking issues, but overall guest experience is consistently highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 14:49

Property Description

Discover the charm of Hotel Indigo Guanajuato by IHG, where modern comfort meets vibrant culture in the heart of Guanajuato.

Family Friendly Amenities Enjoy piece of mind with complimentary supervised childcare services, allowing you to explore the city while your little ones are well cared for.

Dining Delights Savor delectable meals at our on-site restaurant or grab a quick snack at our coffee shop. Don’t miss our daily buffet breakfasts, available from 7:00 AM to 10:30 AM for a delightful start to your day.

Comfort & Connectivity Relax in our 54 air-conditioned rooms, complete with flat-screen televisions and complimentary wireless internet. Your stay is enhanced with convenient amenities like safes, desks, and private bathrooms stocked with essential toiletries.

Enhance your travel experience and book your stay at Hotel Indigo Guanajuato today!

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.4
Based on 75 reviews
Cleanliness: 10
Service: 10
Location: 8.2
Room Quality: 9.8
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 10
Overall Experience: 10
Y
Yael • family_with_children • us
9
Pros:

Great breakfast!

2026-05-25 • via Nuitee
C
Christian • couple • us
9
Great Stay!
Pros:

Location

Cons:

N/A

2026-05-20 • via Nuitee
M
miguel angel • couple • mx
10
muy bien
Pros:

todo bien

Cons:

el piso de la ducha resbaloso

2026-05-18 • via Nuitee
N
Noe • solo_traveller • mx
10
2026-05-07 • via Nuitee
D
Daniel Alejandro • extended_group • mx
10
Pros:

el personal muy amable, ubicación excelente por que esta muy cerca de la alhóndiga y al teatro Juárez 15 minutos caminando

Cons:

El cobro del estacionamiento

2026-05-04 • via Nuitee
L
Liliana • extended_group • co
9
Hotel lindo y habitaciones comodas
Pros:

Muy lindo y comodo, la habitacion limpia y el personal amable

Cons:

Las habitaciones oscuras y la ubicación aunque es céntrica, la zona no es muy bonita y aunque es segura, da la sensación de inseguridad.

2026-05-02 • via Nuitee
C
claudia • family_with_children • mx
10
excelente!
Pros:

Me gusto la limpieza, las camas, las almohadas super comoda, los desayunos muy deliciosos con su pan brionche,la atención del personal es maravilloso

2026-04-16 • via Nuitee
P
Paola Ariadna • solo_traveller • mx
10
2026-04-14 • via Nuitee
V
Vero Trejo • family_with_children • mx
10
2026-03-16 • via Nuitee
B
Bruce • couple • us
9
Pros:

Clean, modern, large rooms.

2026-03-01 • via Nuitee
V
Victor • family_with_children • mx
10
Pros:

La decoración

Cons:

Poca iluminación en la terraza

2026-02-08 • via Nuitee
V
Victor • family_with_children • mx
10
Pros:

La comodidad de las habitaciones

Cons:

Que no tuviera iluminación la terraza

2026-02-08 • via Nuitee
M
Martha • extended_group • mx
10
Pros:

La atención, la limpieza, el.confort, y la comida del.resraurante

Cons:

Solo fue una noche pero todo excelente

2026-01-20 • via Nuitee
H
Hugo • family_with_children • us
10
Perfect location and the staff was on Point
Pros:

Staff was great and the valet guy was amazing

Cons:

NP

2026-01-20 • via Nuitee
R
Ruth • family_with_children • mx
9
Muy bien
Cons:

Cuando hice la reservación no mencionaron sobre que incluía el desayuno

2026-01-19 • via Nuitee
S
Sergio Alberto • family_with_children • cr
10
Pros:

Excelente

2026-01-11 • via Nuitee
M
Martha Cecilia • family_with_children • mx
10
Pros:

Es muy cómodo, limpio y cerca del centro. El restaurante muy rica la comida, muy tranquilo y la decoración muy linda.

Cons:

Todo muy bien

2026-01-06 • via Nuitee
J
Jonathan • couple • us
8
2026-01-06 • via Nuitee
C
Clau • family_with_children • mx
10
Excelente
Pros:

Muy buena ubicación excelente instalaciones y el personal servicial y muy amable

2026-01-05 • via Nuitee
K
kristen • couple • es
6
Will not return
Pros:

Nice new property

Cons:

The hotel is located on the main street. You can hear the music from the bar across the street until 11pm. It sounds like the speakers are in your room. Earplugs will not help

2026-01-03 • via Nuitee