PLACE Hotel Ascot

Hotels
•
Independent
9 (41 reviews)
6-4 Anseimachi, Chuo, Kumamoto, Kumamoto, 860-0801 , Kumamoto , JP
81-96-3286000

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Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Offsite parking discounted rates available
Wheelchair-accessible van parking
See all facilities

Review Highlights

Pros:
Staff responsiveness
Quality of food and beverage
Cons:
Issues with lost personal items
Concerns about cleanliness

Categories

Cleanliness
7.58
Issues with personal items going missing suggest a need for improvement.
Service
9.55
Staff interaction was consistently praised and deemed perfect.
Location
9.59
No specific details mentioned, but standard quality for this hotel tier.
Room Quality
8.54
General comfort was noted, but some concerns about amenities.
Amenities
9.07
Breakfast and happy hour were positively mentioned.
Value for Money
9.03
The value seems good based on breakfast offerings.
Food and Beverage
9.58
Breakfast and other meals were highlighted as delicious.
Overall Experience
9.05
Generally positive but marred by personal item concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Convenient Amenities

  • Complimentary wireless internet access
  • Vending machine

Satisfying Meal

  • Enjoy a meal at the restaurant

Featured Amenities

  • 24-hour front desk
  • Luggage storage
  • Elevator

Located near Kumamoto Castle, PLACE Hotel Ascot in Kumamoto offers a comfortable stay with modern amenities for your convenience. Book now to experience the perfect blend of comfort and convenience during your visit to Kumamoto.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 41 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
K
kiyoshi • solo_traveller • jp
7
Pros:

VOD見放題

2026-07-11 • via Nuitee
I
IL MAN • couple • kr
10
2026-07-11 • via Nuitee
C
Chingyi • couple • tw
7
2026-07-09 • via Nuitee
C
Chingyi • extended_group • tw
8
Pros:

住宿地點優秀 早餐選擇多 青汁超好喝

2026-07-09 • via Nuitee
C
Chingyi • solo_traveller • tw
8
Pros:

住宿周圍非常便利
離上下通和新市街近
早餐小巧而豐富
前台人員反應及態度極好

2026-07-08 • via Nuitee
S
Sebastian • couple • cl
6
Pros:

Tiene buena ubicación. Desayuno bueno y el personal es muy agradable con muy buena disposición a ayudarte en cualquier requerimiento.

Cons:

Habitación estaba con mucho olor a cigarro y muy pequeña.

2026-07-07 • via Nuitee
S
Seo • solo_traveller • jp
10
満足
Pros:

水回りも清潔で、髭剃りが剃りやすかった

Cons:

無し

2026-07-07 • via Nuitee
A
Abhishek • family_with_children • in
6
Pros:

Centrally located hotel close to Kumamoto Castle and shopping areas. The staff were friendly and the breakfast good.

Cons:

The rooms were too small and claustrophobic. It was difficult to move or open our luggage. The breakfast room is small and they give half-hour slots in the morning for you to choose.

2026-07-06 • via Nuitee
A
Ahmed • extended_group • jp
8
2026-07-06 • via Nuitee
K
Kazunari • family_with_children • jp
10
最高！
Pros:

何も言うことなしです。接客対応も良かったですし、お部屋も清潔、朝食も美味しかったです。素晴らしいです。

Cons:

なし

2026-07-05 • via Nuitee
M
megumi • solo_traveller • jp
10
また泊まりたいホテル！
Pros:

繁華街に近く、便利。朝食も美味しかったです！部屋も広い！サービスドリンクもあった！

Cons:

とくにありません。

2026-07-05 • via Nuitee
A
Abdelrahman Zkria • extended_group • jp
8
Pros:

The Hotel in the Heart of Kumamoto, near downtown and with various meal options

Cons:

The bed sheet wasn't smell well. Maybe due to low ventilation and humidity in the room before my check-in

2026-07-03 • via Nuitee
H
Hiroshi • solo_traveller • jp
9
2026-07-03 • via Nuitee
E
Elizabeth • solo_traveller • sg
7
Pros:

Excellent location. Appreciated the free masks and toiletries provided. Breakfast was a good enough spread. It's a compact hotel but manages to provide adequate space and comfort. Friendly staff.

Cons:

Coffee machine availability period could be longer; it is not available from around 10am to 2 or 3pm, but that is exact timing I would want it. Toilet in the main lobby is rather squeezy. The room lighting could be brighter.

2026-07-03 • via Nuitee
J
Jack • couple • tw
10
Awesome place . English speaking staff. The price was good .
Pros:

The location

Cons:

Nothing I think .

2026-07-02 • via Nuitee
N
Nadia • solo_traveller • tw
7
2026-07-01 • via Nuitee
M
Mika • solo_traveller • jp
9
2026-06-29 • via Nuitee
S
Shoko • couple • jp
8
また訪れたいです。
Pros:

お得感がすごくありました。

Cons:

とくになし

2026-06-28 • via Nuitee
R
RYOJI • solo_traveller • jp
6
2026-06-28 • via Nuitee
M
Min-Hsun • solo_traveller • tw
10
Great value and a very convenient location.
Pros:

The staff members were friendly and helpful.

2026-06-27 • via Nuitee