Esplendor by Wyndham Isla Mujeres All Inclusive

Hotels
•
Independent
8.4 (192 reviews)
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX
52-998-209 6922

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Facilities

Fitness facilities
Front entrance ramp
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Amazing staff
Beautiful and clean property
Great location
Cons:
Limited food options
Misleading all-inclusive advertising

Categories

Cleanliness
9.23
Property was clean and beautifully designed, indicating high cleanliness standards.
Service
9.2
Staff was amazing, very kind and attentive throughout the stay.
Location
8.74
Easy access to nightlife, restaurants, and beautiful beaches, making the location favorable.
Room Quality
8.19
Rooms were nice, but the overall experience of room quality isn't specifically highlighted.
Amenities
8.22
Good amenities like pools and beach access but limited activities mentioned.
Value for Money
7.18
Misleading food options for all-inclusive; perceived limited value compared to expectations.
Food and Beverage
7.23
Food quality was inconsistent and disappointing, especially for a highly rated resort.
Overall Experience
9.2
Guests overall loved their stay and would come back, indicating a strong positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Welcome to Hotel Beló Isla Mujeres - a tropical paradise where relaxation meets adventure!

Rejuvenate in Style
Indulge in our 2 outdoor swimming pools or unwind in 3 luxurious hot tubs. For those looking to stay active, our health club offers everything you need for a great workout.

Culinary Delights Await
Savor exquisite dining experiences at our 2 onsite restaurants, or enjoy room service at your leisure. Quench your thirst with refreshing cocktails at our beach and poolside bars, with all-inclusive rates that treat you to delightful meals and beverages.

Comfort and Convenience
Stay in our elegantly designed rooms featuring air conditioning, minibars, and 50-inch flat-screen televisions. With complimentary Wi-Fi and a 24-hour front desk, your comfort is our priority.

Escape to island luxury and make your reservation at Hotel Beló Isla Mujeres today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 192 reviews
Cleanliness: 9.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 7.23
Overall Experience: 9.2
C
Carlinhals • couple • br
9
Perfect
Pros:

The hotel is very comfortable and the people who work there are super polite and friendly. The food is very tasty and the drinks are perfect.

2026-05-30 • via Nuitee
B
Bernasconi • couple • ar
10
2026-05-30 • via Nuitee
C
Carla • family_with_children • es
6
Muy mejorable. No cumplió con nuestras expectativas.
Pros:

Ubicación y tranquilidad
Playa privada y piscina
Vistas
Comida del restaurante
Buena atención por parte del personal
Fitness center y Sky bar con piscina top

Cons:

Mucho olor a humedad en las habitaciones.
Obras en marcha durante nuestra estancia que no ayudó a tener una estancia del todo cómoda y agradable.
Ganso/ Pato mascota del hotel que andaba suelto por la piscina (hace sus necesidades en la misma y había que tener cuidado cuando comías en la piscina).
No hay buena señal Wifi, ni buen funcionamiento del aire acondicionado y ascensores.
Precio elevado de los tours que ofrecen y alquiler de carro de golf.
Parte de irresponsabilidad con la recomendación de algunos tours (tiburón ballena): deberían de asegurar con quien trabajan y para cuantos años es apto cada tour.
Relación calidad precio: precio elevando para el servicio y las instalaciones que ofrecen.

2026-05-28 • via Nuitee
G
Guillermo • couple • us
8
Relaxing
Pros:

The staff is amazing!!!!!!

Cons:

- no spa (they have to give us massages in our room. Don’t get me wrong, we got a couple’s massage in our room.

2026-05-26 • via Nuitee
A
ALICIA VERONICA • solo_traveller • ar
10
Pros:

La atención del personal !!! Excelente. Muy cordiales

Cons:

Poca variedad de comidas

2026-05-23 • via Nuitee
D
David • couple • mx
10
2026-05-20 • via Nuitee
D
Deborah Alejandra • family_with_children • mx
7
Pros:

El servicio en general brindando por el personal es cordial y atento, considero que puede ser un buen incentivo una compensación extra por sus servicios, mencioné a través de la aplicación que sería cumpleaños de mi mamá, el personal decoró la habitación y en el restaurante le pusieron las mañanitas y le llevaron un pastel, fue y es un momento inolvidable, y que el personal se mostrara atento y detallistas, la verdad fue lindo.
Adiciona los alimentos fueron de buena calidad y frescos, lo que diferencía de la mayoría de los hoteles con su clásico buffet que por sus grandes cantidades que preparan dejan de tener sabor y calidad.

Cons:

Por comentarios del personal, así como por las fechas, es temporada baja cuando lo visité por lo que si bien tomé una promoción, considero que podrían haberme brindado una habitación con mejor ubicación, ya que me tapaba la vista la palapa del restaurante, adicional se percibía un aroma a humedad, como si no se ventilara la habitación y existian detalles de una habitación descuidada. No se si exista una diferencia con asignación de habitaciones a extranjeros y nacionales, considero que si bien es importante la visita de gente extranjera para contribuir a la economía local de la isla y por lo tanto de la gente que labora en el lugar, también la visita de nacionales es también relevante ya que existe más posibilidades de regresar por estar en el país y por las consideraciones que pueden realizar tanto el personal como con este detalle de la habitación.

2026-05-14 • via Nuitee
A
Adam • couple • ca
9
See you again soon.
Pros:

The facility and food was great.

Cons:

Rm 419 HVAC units in the roof of the restaurant made very noisy. Couldn’t even be in the balcony of the ocean view room :). Staff moved us to 315 which was amazing.

2026-05-09 • via Nuitee
G
Gloria • extended_group • gb
8
Good, just want we needed for our staycation!
Pros:

Location was good. Great view of the sea. Breakfast was okay. The food and coffee could be more fresh and temperature hot.

Cons:

The food was good but came out warm by the time I got it at my table.

2026-05-04 • via Nuitee
J
JOSE MANUEL • extended_group • mx
9
2026-05-02 • via Nuitee
M
Marc • family_with_children • es
9
2026-04-30 • via Nuitee
K
Karin • couple • il
5
נחמד אבל לא אמליץ
Pros:

אחלה חדר

Cons:

הצוות בקבלה זוועה
ביקשנו חמש דקות של מקלחת ביום של הצאק אאוט והקבלה פשוט לא נתנו לנו. בושה וחרפה. אחרי ששילמנו ככ הרבה כסף. פשוט בושה.

2026-04-28 • via Nuitee
V
Villa Garcia • solo_traveller • mx
10
2026-04-27 • via Nuitee
F
Faith • extended_group • us
10
Pros:

Excellent staff and service

2026-04-13 • via Nuitee
J
Jonathan • couple • us
10
2026-04-12 • via Nuitee
R
Robin • family_with_children • us
9
We loved our stay at Esplendor (which also goes by Hotel Belo)!
Pros:

We liked so many things about our stay there! Our family loved the quiet location on Isla Mujeres. The water at the hotel was beautiful and calm making it easy to swim or snorkel there. We thought the food was delicious, and there was a lot of variety to choose from. The staff were extremely friendly and helpful. Having the two pools and multiple hot tubs was nice. My sons used the fitness center each day as well. The hotel grounds and decor were lovely and well maintained. This was our first stay with an all-inclusive option, and it met all exceptions! We loved that it was small and personalized property. We didn't want the massive resort feel. Overall, we were extremely pleased and would definitely return and recommend it!

Cons:

There was no dividing wall between the section of the room where the beds were and the shower area. That was very strange to have no privacy for showering. We had to take turns being in the room for showers because I have 2 teenage boys, and none of us were comfortable showering in front of everyone. I would suggest fixing that. Also, there was very little water pressure for the shower. Other than those minor issues, our stay was fabulous!

2026-04-11 • via Nuitee
C
Caroline • extended_group • ca
10
Pros:

Personnel et tranquilité

Cons:

Tout était parfait

2026-04-09 • via Nuitee
V
Viacheslav • solo_traveller • me
7
2026-04-07 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Pros:

Friendly staff, nice, laid-back vibe, and great massages

2026-04-03 • via Nuitee
D
deshe • couple • il
9
Pros:

Great place. The food could be better

2026-04-01 • via Nuitee