Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
6.1
Multiple reviews express concerns about cleanliness, specifically mentioning dirty rooms and bathrooms.
Service
8.1
Several reviews highlighted positive staff interactions, although some guests reported unhelpful service.
Location
9.6
Guests appreciated the location's convenience, particularly for accessing local attractions.
Room Quality
7.6
Some rooms were described positively, while others had issues such as inadequate space or lack of amenities.
Amenities
8.1
Certain amenities received praise, but some were lacking or poorly maintained.
Value for Money
7.1
Mixed reviews about value for the price paid; some felt the service and condition did not justify costs.
Food and Beverage
8.6
The breakfast received positive remarks, although cleanliness of dining areas was criticized.
Overall Experience
9.6
Guests had varied experiences, with some very positive but also significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:07

Property Description

Convenient Location
Located in Mannheim, Best Western Plaza Hotel Mannheim offers easy access to popular attractions like National Theatre Mannheim and University of Mannheim. With Mannheim Central Station just 3.6 km away, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay with access to a fitness centre, sauna, and free WiFi throughout the property. Private parking ensures a hassle-free experience, while the terrace and bar provide perfect spots to unwind after a day of sightseeing.

Delicious Dining
Start your day right with an American breakfast served each morning at the hotel. For other dining options, Maimarkt Mannheim and Central Station Heidelberg are within a short distance.

Experience convenience and comfort at Best Western Plaza Hotel Mannheim. Book your stay now for a memorable trip!

Important information:

Pets: Please note that we can only accommodate dogs as pets. There is a fee per night for these. Assistance dogs are of course exempt from the fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3558 reviews
Cleanliness: 6.1
Service: 8.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 9.6
E
Esther • family_with_children • nl
8
Pros:

Modern en nieuw. De bedden waren uitstekend.

Cons:

Familie Kamer 100 heeft een ventilatie rooster en om de 2 minuten maakte het een hard geluid. Om 23.30 zijn we hierdoor gelukkig naar een 2 andere kamers gegaan.

2026-07-18 • via Nuitee
R
Railey • solo_traveller • nl
8
2026-07-17 • via Nuitee
H
Heike • couple • de
9
Tolles Hotel
2026-07-15 • via Nuitee
H
Helle • family_with_children • dk
3
2026-07-15 • via Nuitee
J
Joelle • solo_traveller • nl
8
Prima!
Pros:

Er was een foutje in het systeem waardoor we een andere kamer kregen dan besteld. Probleem heel netjes opgelost door het personeel!

Cons:

Ligt op een industrieterrein, niet erg idyllisch..

2026-07-14 • via Nuitee
N
Nada • solo_traveller • th
9
Pros:

Everything the room is spacious

Cons:

We were stucked in elevator once for a while but everything was solved. It's technical problem

2026-07-14 • via Nuitee
A
Andrej • extended_group • de
9
Tolles Hotel in guter Lage
Pros:

Sauberes und bequemes Zimmer.
Sehr nettes Personal.

2026-07-14 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Pros:

Miła obsługa, parking w cieniu, przystępne ceny w barze.

Cons:

Opłata za psa dość wygórowana, brak kosmetyków typowych w hotelach tej klasy.

2026-07-13 • via Nuitee
L
Luca • family_with_children • it
8
Bell hotel in posizione comoda e silenziosa
Pros:

Hotel in posizione tranquilla,con ampio supermercato a un minuto. Possibilità di parcheggiare nel parcheggio privato a 10 euro ma c è molto parcheggio libero anche sulla strada di fronte. Camera ampia e ma non molto pulita. C era polvere ovunque sopratutto sul termosifone in bagno molto sporco

Cons:

Assenza di un piccolo frigorifero in camera. Rampa per passeggini e valigie mancante sul lato frontale, c è solo dietro nel parcheggio.
Richiesti 20 euro a notte per il soggiorno del cane: troppi!

2026-07-13 • via Nuitee
J
Jaroslav • family_with_children • sk
10
Pros:

Vsetko super

Cons:

Nič

2026-07-13 • via Nuitee
D
David • solo_traveller • de
9
2026-07-12 • via Nuitee
L
Lea Josefina • solo_traveller • de
6
2026-07-12 • via Nuitee
A
Arjan • solo_traveller • nl
8
2026-07-11 • via Nuitee
D
Daria • extended_group • de
10
2026-07-09 • via Nuitee
M
Maurice • family_with_children • nl
9
Pros:

We hadden een driepersoons kamer geboekt. Toen we aankwamen bleek de lattenbodem van het derde bed kapot. We kregen iets te drinken, terwijl een andere kamer gereed werd gemaakt. Prima afgehandeld.

2026-07-09 • via Nuitee
A
Adelheid • family_with_children • de
8
2026-07-08 • via Nuitee
J
John D.O.E • solo_traveller • ch
9
2026-07-08 • via Nuitee
A
Abdelhaq • solo_traveller • de
4
2026-07-06 • via Nuitee
E
Ellen • solo_traveller • nl
8
Pros:

Goed hotel, fijn meedenkend voor ons gezin met zn 5en

Cons:

Ontbijt erg duur daarom gekozen voor broodjes bij de supermarkt.

2026-07-05 • via Nuitee
Z
Zoe • solo_traveller • nl
10
2026-07-05 • via Nuitee