The Central Station Memphis, Curio Collection By Hilton

Hotels
Curio Collection by Hilton
8.3 (441 reviews)
545 South Main , Memphis , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Artsy vibe
Cons:
Room size
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.63
Some reviews indicated issues like leaking showers and general dissatisfaction with the room size, affecting perceived cleanliness.
Service
9.1
Consistently positive mentions of staff being friendly, helpful, and professional.
Location
9.14
Several reviews praised the hotel's convenient location near attractions and restaurants.
Room Quality
7.59
Some complaints about room size and noise disturbances affected perceptions of room quality.
Amenities
8.62
General satisfaction with amenities like the bar and lounge area, though some had minor complaints.
Value for Money
7.58
Some guests felt the price did not match the value received, particularly with issues like small rooms.
Food and Beverage
8.13
Positive comments regarding restaurant food and hotel bar, though some listed issues with service.
Overall Experience
8.6
Overall positive experiences reported, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 08:51

Property Description

Luxurious Accommodations
The Central Station Memphis, Curio Collection By Hilton offers air-conditioned rooms with elegant decor and modern amenities. Enjoy the convenience of room service and a 24-hour front desk during your stay.

Dining Experience
Indulge in a culinary journey at the on-site restaurant serving a variety of cuisines including American, French, and local dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Facilities
Take advantage of the hotel's fitness center, free WiFi, and bar, as well as the sun terrace for relaxation. With a business center, nightclub, and vending machines on site, all your needs are met at The Central Station Memphis, Curio Collection By Hilton.

Book now to experience the perfect blend of luxury and comfort in the heart of Memphis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Property Video

Guest Reviews

8.3
Based on 441 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
S
Stephanie couple us
10
I loved it and I will stay there again
Pros:

I love it

Cons:

Nothing

2026-08-29 via Nuitee
A
ALVARO extended_group es
7
2026-08-24 via Nuitee
B
bradley solo_traveller gb
7
2026-08-23 via Nuitee
E
Evie couple gb
10
2026-08-20 via Nuitee
V
Vickie couple us
9
2026-08-17 via Nuitee
J
Jean- Louis couple fr
10
2026-08-11 via Nuitee
J
Julia couple us
8
Overpriced for the location
Pros:

Clean (but very small) comfortable room. Nice bar. Helpful staff.

Cons:

Too expensive for what it was. Could have stayed at The Peabody for $30 more. Sketchy part of town. Expensive parking. No included breakfast.

2026-08-06 via Nuitee
R
richardhT9932JC Couples
4
Never again
Pros:

The hotel is in a good location for many of the attractions and the reviews suggested a good hotel but we were very disappointed to the point we only stayed 2 of the 4 nights we had booked. This was stop 2 of 4 on a flydrive , all pre-paid. So we ended up forking out another $400 to extend our stay at stop 3. On the ground floor is a bar area, you go up a set of steps to an open area, this is the reception. The bar hosts a DJ every night and we had to raise our voice to be heard when checking in, as did Anthony on the desk. To note Anthony was helpful and friendly. The noise level was night clubish and open to the public so packed with youngsters. it didnt feel like a place we could have a drink and a meal. Thou we didnt get disturbed by this to much in the room, indirectly it did as the spill out into the street went on until around 2am and we didnt sleep. Additionally our room was filthy. The bed was made , desk wiped and bathroom cleaned but all other surfaces we covered in dust and neglected for some time. We found a pair of socks on the floor under the desk and the fabric chair needed a wash. The TV did not work. Went to use the phone to call the desk, this didnt work either, and the layer of dust on the receiver was astonishing, so evidently hadnt worked for a long time. I went down and had a load chat with Anthony and to be fair to him he had someone come up and try to sort it straight away, which they couldnt. It is not a place we will revisit, and association with Hilton was not the guarantee we imagined. When we checked out early we werent even asked why .

2026-08-05 via Tripadvisor
R
Rodney couple us
8
All-n-all this was a good experience and wouldn't hesitate to stay here again if ever in Memphis
Pros:

This was a great Hotel, They have done a good job with turning the building into a Hotel from what it was previously.

Cons:

There were a few little things that I noticed that could have been addressed, the shower head was loose in the wall and the bathroom sink had a crack in it.

2026-08-05 via Nuitee
J
jose couple us
2
Will not stay here again
Pros:

Bed was good. That’s all of the shower was broken. One of the lamps was broken.

Cons:

The GPS takes you to the front of the hotel and there’s nowhere there that tells you where the front desk is so you’re chasing it around and then once you find out then you gotta drive all the way to the back where you pay to stay at the parking spot

2026-08-05 via Nuitee
R
Rosanne couple us
10
Perfect in every way.
Pros:

The hotel smells so good and the vibe was lively. We truly enjoyed our stay. We will be back!!

2026-07-18 via Nuitee
M
marietta solo_traveller us
10
2026-07-17 via Nuitee
J
Jekabs solo_traveller ca
9
2026-07-14 via Nuitee
D
DandTMitchell Family San Antonio, Texas
10
Hall Causey Miller Patterson Family Reunion
Pros:

I hosted my family reunion July 9-12th. The front desk staff was just amazing they handled any concern I might have had very friendly and the GM Tim was just amazing making sure our family of about 80 enjoyed their stay at the beautiful Central Station Hotel. Andrea was my sales person whom I work with for over 1 dis an exception job coordinatoring our ever. The catering staff was just amazing Roderick was very professional and friendly with my entire family making sure we had everything to make this memorable event and OH GOD the food was excellent 👌 I would rate it a very high 10 the chef Latrice also make sure everything was to our satisfaction. The parking lot LAZ was also great in taking care of our parking needs during our stay. I would highly recommend hosting your your next event at this beautiful historic hotel and catering your event. The food even in their restaurant was high rating the breakfast was just amazing. I wish to thank the entire staff at Central Station Hotel who make my visit memorable and I will be return again. One more thing the location is great walking distance to different attractions on Main Street. Book you next hotel and catering event at Central Station Hotel. Thanks for taking care of us during our stay

2026-07-12 via Tripadvisor
W
Wanda family_with_children us
8
Paseo en familia
Pros:

Excelente, me encanto. Me encanta la historia que pueda estar detrás de todo el edificio

Cons:

No pudimos pagar es estacionamiento al entrar por 24 y cada vez que salimos teníamos que pagar nuevamente

2026-07-09 via Nuitee
R
roelofb414 Solo travel
4
Disappointment
Pros:

Stayed at the Hilton Memphis Central Station and was disappointed to find the room substantially different from what’s shown on the website. The marketing photos clearly suggest elevated views, but I was placed on the 3rd floor with a view of the adjacent building instead. It’s possible the rooms pictured online are reserved for higher floors, but this wasn’t made clear at booking.

When I raised this at the front desk, the staff seemed surprised and somewhat annoyed by the feedback, rather than helpful or accommodating.

Another downside: the air conditioning isn’t individually controlled in each room — it’s managed centrally, so you don’t have the flexibility to set your own temperature.

Overall, the hotel itself has nice architecture and character, but the gap between what’s advertised and what you actually get, combined with an unhelpful front desk response, left a poor impression.

2026-07-08 via Tripadvisor
I
Inaba couple us
10
Great opportunity
Pros:

Historical buildings

Cons:

N/A

2026-07-03 via Nuitee
B
bryancA5229JE Business
8
Nice historical hotel, walkable to parts of the city
Pros:

Surprisingly walkable to shops and restaurants, or hop across the street for a quick breakfast. Lots of history in the hotel and nearby. Decent rooms and nice staff. The downstairs bar had a speakeasy feel and lots of great vinyls.

2026-06-25 via Tripadvisor
C
Carol solo_traveller us
6
Cons:

Overbilled my credit card and haven't received received the adjustments

2026-06-21 via Nuitee
D
Debra couple us
5
Pros:

Great location for what we were doing.

Cons:

Paying extra for parking and the parking was difficult to figure out how to get in and out of the parking lot.

2026-06-15 via Nuitee