The Central Station Memphis, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
8.3 (431 reviews)
545 South Main , Memphis , us
+1 901-524-5247

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Artsy vibe
Cons:
Room size
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.63
Some reviews indicated issues like leaking showers and general dissatisfaction with the room size, affecting perceived cleanliness.
Service
9.1
Consistently positive mentions of staff being friendly, helpful, and professional.
Location
9.14
Several reviews praised the hotel's convenient location near attractions and restaurants.
Room Quality
7.59
Some complaints about room size and noise disturbances affected perceptions of room quality.
Amenities
8.62
General satisfaction with amenities like the bar and lounge area, though some had minor complaints.
Value for Money
7.58
Some guests felt the price did not match the value received, particularly with issues like small rooms.
Food and Beverage
8.13
Positive comments regarding restaurant food and hotel bar, though some listed issues with service.
Overall Experience
8.6
Overall positive experiences reported, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 08:51

Property Description

Luxurious Accommodations
The Central Station Memphis, Curio Collection By Hilton offers air-conditioned rooms with elegant decor and modern amenities. Enjoy the convenience of room service and a 24-hour front desk during your stay.

Dining Experience
Indulge in a culinary journey at the on-site restaurant serving a variety of cuisines including American, French, and local dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Facilities
Take advantage of the hotel's fitness center, free WiFi, and bar, as well as the sun terrace for relaxation. With a business center, nightclub, and vending machines on site, all your needs are met at The Central Station Memphis, Curio Collection By Hilton.

Book now to experience the perfect blend of luxury and comfort in the heart of Memphis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Guest Reviews

8.3
Based on 431 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
R
Rosanne • couple • us
10
Perfect in every way.
Pros:

The hotel smells so good and the vibe was lively. We truly enjoyed our stay. We will be back!!

2026-07-18 • via Nuitee
M
marietta • solo_traveller • us
10
2026-07-17 • via Nuitee
J
Jekabs • solo_traveller • ca
9
2026-07-14 • via Nuitee
D
DandTMitchell • Family • San Antonio, Texas
10
Hall Causey Miller Patterson Family Reunion
Pros:

I hosted my family reunion July 9-12th. The front desk staff was just amazing they handled any concern I might have had very friendly and the GM Tim was just amazing making sure our family of about 80 enjoyed their stay at the beautiful Central Station Hotel. Andrea was my sales person whom I work with for over 1 dis an exception job coordinatoring our ever. The catering staff was just amazing Roderick was very professional and friendly with my entire family making sure we had everything to make this memorable event and OH GOD the food was excellent 👌 I would rate it a very high 10 the chef Latrice also make sure everything was to our satisfaction. The parking lot LAZ was also great in taking care of our parking needs during our stay. I would highly recommend hosting your your next event at this beautiful historic hotel and catering your event. The food even in their restaurant was high rating the breakfast was just amazing. I wish to thank the entire staff at Central Station Hotel who make my visit memorable and I will be return again. One more thing the location is great walking distance to different attractions on Main Street. Book you next hotel and catering event at Central Station Hotel. Thanks for taking care of us during our stay

2026-07-12 • via Tripadvisor
W
Wanda • family_with_children • us
8
Paseo en familia
Pros:

Excelente, me encanto. Me encanta la historia que pueda estar detrás de todo el edificio

Cons:

No pudimos pagar es estacionamiento al entrar por 24 y cada vez que salimos teníamos que pagar nuevamente

2026-07-09 • via Nuitee
R
roelofb414 • Solo travel
4
Disappointment
Pros:

Stayed at the Hilton Memphis Central Station and was disappointed to find the room substantially different from what’s shown on the website. The marketing photos clearly suggest elevated views, but I was placed on the 3rd floor with a view of the adjacent building instead. It’s possible the rooms pictured online are reserved for higher floors, but this wasn’t made clear at booking.

When I raised this at the front desk, the staff seemed surprised and somewhat annoyed by the feedback, rather than helpful or accommodating.

Another downside: the air conditioning isn’t individually controlled in each room — it’s managed centrally, so you don’t have the flexibility to set your own temperature.

Overall, the hotel itself has nice architecture and character, but the gap between what’s advertised and what you actually get, combined with an unhelpful front desk response, left a poor impression.

2026-07-08 • via Tripadvisor
I
Inaba • couple • us
10
Great opportunity
Pros:

Historical buildings

Cons:

N/A

2026-07-03 • via Nuitee
B
bryancA5229JE • Business
8
Nice historical hotel, walkable to parts of the city
Pros:

Surprisingly walkable to shops and restaurants, or hop across the street for a quick breakfast. Lots of history in the hotel and nearby. Decent rooms and nice staff. The downstairs bar had a speakeasy feel and lots of great vinyls.

2026-06-25 • via Tripadvisor
C
Carol • solo_traveller • us
6
Cons:

Overbilled my credit card and haven't received received the adjustments

2026-06-21 • via Nuitee
D
Debra • couple • us
5
Pros:

Great location for what we were doing.

Cons:

Paying extra for parking and the parking was difficult to figure out how to get in and out of the parking lot.

2026-06-15 • via Nuitee
P
Pete • solo_traveller • de
9
Kreativ und Nähe an allem
Pros:

Witzige Location im ungenutzten Bahngebäude, gute Ausstattung. Nahe an Civil-Right Gedenkstätte und zur Beal-Street.

Cons:

Fenster lassen sich nicht öffnen bei lauter AC.

2026-06-14 • via Nuitee
W
Willette • solo_traveller • us
8
2026-06-13 • via Nuitee
C
Cam • couple • au
9
Location is fantastic. Would stay again if in area.
Pros:

Location to Amtrak is fantastic. Plus easy distance to walk to other areas. Tram at door. Safe. Spacious.

Cons:

Constantly getting lost inside it!!! There are absolutely no signs to direct you once you leave lobby & it shouldn’t be up to other guests to direct me but it was .
Wasn’t most comfortable bed of my trip either.

2026-06-02 • via Nuitee
M
Matias • solo_traveller • ar
10
Hermoso hotel temático trenes y música en Memphis
Pros:

La decoración, el tamaño de las habitaciones, baños y lo cómoda de las camas. Excelente calidad de productos de amenidad en la habitación. Suma café expreso. Lindo bar y ambiente. Quien llega o toma tren, perfecto.

Cons:

Nada, todo de 10

2026-06-02 • via Nuitee
A
Amie • family_with_children • us
9
Style, comfort, and easy accessibility for train trips!!
Pros:

Excellent location for catching the train, large rooms with high ceilings and good location to food.

Cons:

N/a

2026-05-30 • via Nuitee
A
Amie • family_with_children • us
9
Very cool spot with comfort and convenience!!
Pros:

Convenience to train station, atmosphere, and amount of space .

Cons:

No feedback

2026-05-26 • via Nuitee
T
Terri • family_with_children • us
9
Pros:

This facility is historic yet modern, functional yet artful, comfortable and accommodating. We will be back soon. Only reason not full stars is because the AC was a little too loud and the team could not get it fixed during our stay.

2026-05-26 • via Nuitee
L
Linda • couple • gb
6
We had a fab time in Memphis. The hotel was great overall.
Pros:

Most things.

Cons:

The room felt a bit neglected and could do with a bit of TLC

2026-05-23 • via Nuitee
S
Shadrick • solo_traveller • us
10
2026-05-15 • via Nuitee
T
Tay • extended_group • us
9
Facilities and staff were wonderful and very kind.
Pros:

Historical significance. Nostalgic. Access to train station.

Cons:

Downtown Memphis was not an issue…the roads. They should be called wagon trails from the 1800’s! Fix your roads, Memphis!

2026-05-14 • via Nuitee