The Central Station Memphis, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
8.2 (306 reviews)
545 South Main , Memphis , US
+1 901-524-5247

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Helpful and friendly staff (Anthony mentioned)
Great central, walkable location to attractions and restaurants
Nice bar and lively vibe
Comfortable bed
Early check-in and good local information
Well-executed conversion of the building
Hotel smelled good
Cons:
Rooms/cleanliness issues (dust, found socks on floor, neglected surfaces)
Noisy bar/DJ spilling into street until late (sleep disturbance)
Bathroom/room maintenance problems (door falling off, broken shower, TV, lamp, cracked sink)
No included breakfast and no airport transportation
Expensive parking and perceived overpriced for value
Sketchy part of town mentioned by some guests
GPS/confusing front desk access/parking logistics

Categories

Cleanliness
5.8
Multiple guests reported poor cleanliness: dusty surfaces, found socks on the floor, and generally neglected cleaning in some rooms (despite beds being made). One review described a filthy room and dusty phone receiver.
Service
9.3
Consistently noted as a strength: staff (notably 'Anthony') were helpful and friendly, assisted quickly with issues, and allowed early check-in and provided local information.
Location
9.3
Many guests praised the central, walkable location for attractions and restaurants. A few noted a sketchy part of town and GPS/confusion about front desk access, but location convenience is a clear positive.
Room Quality
7
Mixed reports: comfortable bed and clean but very small rooms for some; several maintenance issues reported (broken shower, lamp, TV, bathroom door problems, cracked sink) leading to a below-average room-quality score.
Amenities
9.3
Strong points include a well-executed conversion of the building and a nice, lively bar. Drawbacks: no airport transport, no included breakfast, and parking is costly, but overall the on-site offerings and vibe were often praised.
Value for Money
6.3
Several guests felt the hotel was overpriced for what was offered (complaints about cost vs. alternatives, expensive parking, and lack of included breakfast), leading to a below-target score for value.
Food and Beverage
9.3
The on-site bar and lively atmosphere were frequently mentioned positively (nice bar, lively vibe). However, there is no included breakfast and the DJ/noise affected some guests' experience.
Overall Experience
9.3
Overall sentiment is mixed but leans positive: many guests enjoyed the location, staff, and vibe and said they'd return, while a minority had serious issues (cleanliness, noise) and would not return. Balances to a generally favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
The Central Station Memphis, Curio Collection By Hilton offers air-conditioned rooms with elegant decor and modern amenities. Enjoy the convenience of room service and a 24-hour front desk during your stay.

Dining Experience
Indulge in a culinary journey at the on-site restaurant serving a variety of cuisines including American, French, and local dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Facilities
Take advantage of the hotel's fitness center, free WiFi, and bar, as well as the sun terrace for relaxation. With a business center, nightclub, and vending machines on site, all your needs are met at The Central Station Memphis, Curio Collection By Hilton.

Book now to experience the perfect blend of luxury and comfort in the heart of Memphis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Property Video

Guest Reviews

8.2
Based on 306 reviews
Cleanliness: 5.8
Service: 9.3
Location: 9.3
Room Quality: 7
Amenities: 9.3
Value for Money: 6.3
Food and Beverage: 9.3
Overall Experience: 9.3
B
Brenda • family_with_children • gb
4
Pros:

Staff very helpful and sorted issue straight away.

Cons:

Noisy and door falling off the bathroom. After being fixed would not close.

2026-10-31 • via Nuitee
D
Debra • couple • us
8
Best productive three days that I ever had.
Pros:

The location was perfect. We were able to walk to all the attractions and restaurants that were on our list.

Cons:

No airport transportation and no free breakfast

2026-10-26 • via Nuitee
W
Williams • couple • us
9
Would stay again if I am ever back in Memphis
Pros:

They let us check-in early and gave a good info about getting around

2026-10-20 • via Nuitee
S
Sandra • extended_group • us
10
2026-10-19 • via Nuitee
M
Mark • extended_group • gb
10
Very helpful in promptly sorting out and refunding a room mix-up (double booking)
2026-10-08 • via Nuitee
S
Stephanie • couple • us
10
I loved it and I will stay there again
Pros:

I love it

Cons:

Nothing

2026-08-29 • via Nuitee
A
ALVARO • extended_group • es
7
2026-08-24 • via Nuitee
B
bradley • solo_traveller • gb
7
2026-08-23 • via Nuitee
E
Evie • couple • gb
10
2026-08-20 • via Nuitee
V
Vickie • couple • us
9
2026-08-17 • via Nuitee
J
Jean- Louis • couple • fr
10
2026-08-11 • via Nuitee
J
Julia • couple • us
8
Overpriced for the location
Pros:

Clean (but very small) comfortable room. Nice bar. Helpful staff.

Cons:

Too expensive for what it was. Could have stayed at The Peabody for $30 more. Sketchy part of town. Expensive parking. No included breakfast.

2026-08-06 • via Nuitee
R
richardhT9932JC • Couples
4
Never again
Pros:

The hotel is in a good location for many of the attractions and the reviews suggested a good hotel but we were very disappointed to the point we only stayed 2 of the 4 nights we had booked. This was stop 2 of 4 on a flydrive , all pre-paid. So we ended up forking out another $400 to extend our stay at stop 3. On the ground floor is a bar area, you go up a set of steps to an open area, this is the reception. The bar hosts a DJ every night and we had to raise our voice to be heard when checking in, as did Anthony on the desk. To note Anthony was helpful and friendly. The noise level was night clubish and open to the public so packed with youngsters. it didnt feel like a place we could have a drink and a meal. Thou we didnt get disturbed by this to much in the room, indirectly it did as the spill out into the street went on until around 2am and we didnt sleep. Additionally our room was filthy. The bed was made , desk wiped and bathroom cleaned but all other surfaces we covered in dust and neglected for some time. We found a pair of socks on the floor under the desk and the fabric chair needed a wash. The TV did not work. Went to use the phone to call the desk, this didnt work either, and the layer of dust on the receiver was astonishing, so evidently hadnt worked for a long time. I went down and had a load chat with Anthony and to be fair to him he had someone come up and try to sort it straight away, which they couldnt. It is not a place we will revisit, and association with Hilton was not the guarantee we imagined. When we checked out early we werent even asked why .

2026-08-05 • via Tripadvisor
J
jose • couple • us
2
Will not stay here again
Pros:

Bed was good. That’s all of the shower was broken. One of the lamps was broken.

Cons:

The GPS takes you to the front of the hotel and there’s nowhere there that tells you where the front desk is so you’re chasing it around and then once you find out then you gotta drive all the way to the back where you pay to stay at the parking spot

2026-08-05 • via Nuitee
R
Rodney • couple • us
8
All-n-all this was a good experience and wouldn't hesitate to stay here again if ever in Memphis
Pros:

This was a great Hotel, They have done a good job with turning the building into a Hotel from what it was previously.

Cons:

There were a few little things that I noticed that could have been addressed, the shower head was loose in the wall and the bathroom sink had a crack in it.

2026-08-05 • via Nuitee
R
Rosanne • couple • us
10
Perfect in every way.
Pros:

The hotel smells so good and the vibe was lively. We truly enjoyed our stay. We will be back!!

2026-07-18 • via Nuitee
M
marietta • solo_traveller • us
10
2026-07-17 • via Nuitee
J
Jekabs • solo_traveller • ca
9
2026-07-14 • via Nuitee
D
DandTMitchell • Family • San Antonio, Texas
10
Hall Causey Miller Patterson Family Reunion
Pros:

I hosted my family reunion July 9-12th. The front desk staff was just amazing they handled any concern I might have had very friendly and the GM Tim was just amazing making sure our family of about 80 enjoyed their stay at the beautiful Central Station Hotel. Andrea was my sales person whom I work with for over 1 dis an exception job coordinatoring our ever. The catering staff was just amazing Roderick was very professional and friendly with my entire family making sure we had everything to make this memorable event and OH GOD the food was excellent 👌 I would rate it a very high 10 the chef Latrice also make sure everything was to our satisfaction. The parking lot LAZ was also great in taking care of our parking needs during our stay. I would highly recommend hosting your your next event at this beautiful historic hotel and catering your event. The food even in their restaurant was high rating the breakfast was just amazing. I wish to thank the entire staff at Central Station Hotel who make my visit memorable and I will be return again. One more thing the location is great walking distance to different attractions on Main Street. Book you next hotel and catering event at Central Station Hotel. Thanks for taking care of us during our stay

2026-07-12 • via Tripadvisor
W
Wanda • family_with_children • us
8
Paseo en familia
Pros:

Excelente, me encanto. Me encanta la historia que pueda estar detrás de todo el edificio

Cons:

No pudimos pagar es estacionamiento al entrar por 24 y cada vez que salimos teníamos que pagar nuevamente

2026-07-09 • via Nuitee